Located in Lafayette,LA, the Best Western Lafayette Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Multiple reviews highlighted unsanitary conditions, including dirty rooms, towels, and bathrooms, with reports of pests and unpleasant odors.
Staff Performance
Customer service experiences varied widely; some praised friendly staff, while others reported rudeness and unhelpfulness, particularly from management.
Location Concerns
The hotel is situated in a sketchy area, with guests expressing safety concerns due to visible homelessness and suspicious activity nearby.
Room Quality
Rooms were described as outdated and in need of maintenance, with issues such as musty smells, broken amenities, and inadequate cleaning.
Breakfast Experience
Breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking.
SF
Sheila Franc
Oct 1, 2025
1.0
Terrible!!!
Room was nasty. Staff was rude. Area was a dump and lots of homeless.
EV
Emma VanCoevering
Sep 2, 2025
5.0
Great rooms and buffet. Peaceful relaxing good beds . Good ac good staff
MS
Mickeyah Jacobs (sacercoragnus)
Sep 1, 2025
5.0
Thank-You, everyone who helped me.
Praise God for my blessings!
LF
Ladonya Frank
Aug 31, 2025
5.0
Great service & friendly workers
AL
Aurelie Loriquet
Jul 22, 2025
2.0
Lors d’un road trip de 3 semaines, ce Best western était notre 10ème hôtel.
Nous avons dû changer 3 fois de chambre: erreur d’attribution pour la 1ere, carte clé qui ne fonctionnait pas pour la 2ème. La jeune réceptionniste n’avait configuré la carte clé que pour une nuit et elle ne fonctionnait donc plus le lendemain.
Le petit déjeuner était plus que léger et les plats vides n’étaient pas remplis.
L’eau de la piscine était verte.
La chambre n’a pas été faite : les couvre lits on juste été remis en vitesse, les poubelles n’ont pas été vidées et il manquait des serviettes.
Pour finir, il y avait des cafards en nombre dans les joints du frigo.
Nous déconseillons cet hôtel.