Our Hotel's in LaPlace, Louisiana near New Orleans With world-class service and many of New Orleans' businesses, restaurants and attractions just minutes away, you'll discover why guests prefer the Holiday Inn Express® Hotel of LaPlace, LA. Our hotel's location, near Louis Armstrong New Orleans International Airport (MSY) and at Highway 51 near I-10 and I-55, makes it easy to travel around the region. From exploring the swamps to touring historic plantations, numerous adventures await our hotel's guests. In LaPlace, Louisiana, you're only a short drive from downtown New Orleans, where you can enjoy pralines and a popular cup of coffee and chicory, two of the city's defining treats. Famous attractions like Harrah's Casino, the French Quarter, Bourbon Street and more are all near the hotel. LaPlace, LA is also near Shell, Marathon Oil, Imperial Sugar, Dupont, Motiva, Bayou Steel, Valero, River Parishes Hospital, Xavier and the New Orleans Convention Center. Business travelers benefit from our hotel's location near the New Orleans Airport and amenities like our 24-hour Business Center and 300-sq ft meeting room. As one of the newest hotels in LaPlace, Louisiana, our hotel's staff is excited to welcome new travelers. Start your day smart with a complimentary hot breakfast, workout in the Fitness Center and relax by the outdoor pool. Free high-speed, wired and wireless Internet access is available throughout our LaPlace hotel.
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor management responses.
Cleanliness
Several guests noted issues with room cleanliness, including dirty bathrooms and unclean microwaves, while others praised the overall cleanliness of the hotel.
Breakfast Quality
Breakfast received mixed feedback; some guests enjoyed it while others criticized the quality and availability of food items.
Room Comfort
Many guests found the rooms to be clean and comfortable, although some mentioned issues with outdated facilities and maintenance.
Location
The hotel is conveniently located near the highway, but some guests expressed concerns about the surrounding area.
TB
Tracy Bourgeois
Oct 26, 2025
5.0
Laplace location is really filled with uneducated heartless customer service. I arrived before my scheduled check in time and the front desk informed me that my check in was a no show. How could I be a no show if I'm here at 9 am and my checkin is for 3 pm it makes no sense.
The manager argued with me saying my checkin was for the previous day.
He tried to use so many big words still sounding heartless. There was no compassion in his heart even if I was wrong. I've been coming here for the past two years so I'm quite aware of my reservation and the policy.
Needless to say I'm sure he pocketed 200 dollars .
With all that's going on in this world THERE ARE STILL SOME HEARTLESS PRICE GUILDING INDIVIDUALS OUT HERE ...
BE CAREFUL HERE. If there's this kind of THEFT going on there's no telling what happens in your room when you're not there ...
Holiday inn Express This is POOR HOSPITALITY AND CUSTOMER SERVICE....
AR
Amy Rask
Aug 2, 2025
5.0
Great place to stay one night on our road trip. Right off the highway and across the street from a Starbucks. Great customer service, welcome bag with water and chips, very clean rooms, clean smells in common area and in room, clean bathrooms, Dove brand toiletries, and appreciated the labeled pillowcases for soft and firm pillow options!
JB
John Bemis
Jul 12, 2025
5.0
The room was very big & nice,the location was good for my work ,the staff was polite & the breakfast was nice!
DT
Dane Tibbetts
Jun 2, 2025
1.0
In regards to the first review. Your employee stated they made the mistake. Its the employee mistake not mine. So why pin it on the customer when it was the EMPLOYEES MISTAKE.
Frequently Asked Questions About Holiday Inn Express & Suites la Place by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites la Place?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Holiday Inn Express & Suites la Place offer free breakfast to guests?
Yes, the hotel provides complimentary buffet breakfast to all guests.
Is parking available for guests at the hotel and is it free?
Yes, free parking is available for all guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites la Place?
No, pets including cats and dogs are not allowed at the hotel.
What kind of fitness facilities does the hotel offer?
The hotel features a free fitness center with free weights and a treadmill available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and an elevator for convenience.
Does Holiday Inn Express & Suites la Place have enhanced sanitation and cleaning procedures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, and provides sanitizer for guests.
Are there conference or business facilities available at the hotel?
Yes, the hotel offers a 24-hour business center and one meeting room suitable for business meetings and events.
What nearby transit option can help guests easily reach Holiday Inn Express & Suites la Place?
The Greyhound Bus station near the hotel offers convenient transportation options for guests traveling to and from the area.
Which nearby dining options are available for guests at Holiday Inn Express & Suites la Place?
Guests can enjoy a variety of nearby restaurants including Cafe Du Monde, Wendy's, Burger King, Waffle House, McDonald's, Dunkin', Subway, and Starbucks, all within close proximity to the hotel.
Are there other hotels near Holiday Inn Express & Suites la Place for alternative accommodations?
Yes, nearby hotels include Hampton by Hilton, Hampton Inn Laplace, Cajun Lodging, and QHotels, providing guests with additional lodging options.