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Welcome to Holiday Inn New Orleans West Bank Tower, a hotel as distinctive as the city we service.Just five minutes from the Big Easy’s beating heart, this New Orleans hotel's location off US-90 on the West Bank is ideal for all travelers. Whether traveling on business or pleasure, we're sure to have everything you need for a great trip. Enjoy amenities that will keep you productive and comfortable, such as, complimentary high-speed internet access, mini-fridge, and 50-inch flat panel HDTV’s in all guest rooms, an on-site business center, a total body fitness center with Precor equipment, an outdoor swimming pool and well lit parking.Our comfortable and spacious accommodations place you within close proximity to major businesses and popular attractions. Our location allows you to savor the excitement of jazz clubs on Frenchman Street, the risqué thrills of Bourbon Street, find some amazing deals at the Outlet Collection at Riverwalk, or we’re just a short drive to the Morial Convention Center, the CBD, and the Harvey Canal Industrial Corridor. Only 3.5 miles separates us from the Port of New Orleans so we are a great option for those seeking a cruise hotel. Our men and women in service are also within an easy drive of the Naval Support Base in Algiers. Join us for breakfast, lunch and dinner at our, on-site restaurant, the Round House Bar & Grill. There's something for everyone as the menu features a variety of New Orleans favorites.
Location
Holiday Inn New Orleans West Bank Tower by IHG
275 Whitney Avenue, Gretna, LA
70053, United States
Hours
Reviews
4.2
1,386 reviews
5 stars
727
4 stars
382
3 stars
143
2 stars
47
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews noted issues with cleanliness in rooms and common areas, including carpets and bathrooms.
Staff Performance
The staff received mixed feedback; while many praised their friendliness and helpfulness, there were significant complaints about poor customer service experiences.
Dining Experience
The restaurant and bar received positive remarks for food quality and service, although some guests reported issues with breakfast accommodations.
Room Comfort
Guests generally found the rooms comfortable, but some mentioned issues like mildew smells and outdated decor.
Location
The hotel is well-located with convenient access to attractions, but some guests noted that it is in a busy traffic area.
- KHKimbley Harold2 days ago5.0Great customer service
- JLJuice's LLCOct 31, 20254.0The rooms have carpet. It was alot of overlooked areas that weren't clean. The elevators were also not cleaned
- JHJoyce HeathOct 26, 20253.0To whom may concern room was clean pillows not comfortable/ had major problem with room service /,arrive on 10/24/2025/on 10/25/2025/around 1130am another person was given keys to my room/the person didnot know theroom was allready occupied but front desk should known that/it was not only surprise someone else had key to my you but dangerous as well /major problem should not ever happen/no compensation was offer/ think twice before ever staying here again
- DDDixie DixonOct 26, 20255.0Check in was great the hostess was so nice and friendly.
- WFWolfram FischerOct 19, 20255.0Our go-to hotel in New Orleans. Great, clean rooms, super nice staff at front desk and bar/restaurant. Very convenient location with plenty of free parking, and all that for reasonable prices.
Frequently Asked Questions About Holiday Inn New Orleans West Bank Tower by IHG
Does Holiday Inn New Orleans West Bank Tower offer free parking?
Yes, free parking is available for guests at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast available at Holiday Inn New Orleans West Bank Tower?
Yes, breakfast is available for guests at the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this property.
Does the hotel have a fitness center and what equipment is available?
The hotel offers a free fitness center equipped with Precor elliptical machines, free weights, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also has accessible parking and elevators.
Are there enhanced cleaning measures in place at the hotel?
Yes, guest rooms and common areas have enhanced cleaning with commercial-grade disinfectants, and high-touch items have been removed or disinfected.
What dining options are available on-site at Holiday Inn New Orleans West Bank Tower?
There is one on-site restaurant, the Round House Bar & Grill, serving breakfast, lunch and dinner with New Orleans favorites on the menu.
How can I reach Holiday Inn New Orleans West Bank Tower if I am visiting nearby New Orleans attractions?
The hotel is conveniently located just off US-90 on the West Bank, about five minutes from New Orleans. Nearby attractions include jazz clubs on Frenchmen Street and Bourbon Street, which guests can visit easily by car or local shuttle service provided by the hotel.
Are there any nearby shopping and dining options near Holiday Inn New Orleans West Bank Tower?
Yes, guests can visit several nearby places like JCPenney, Aéropostale, Great American Cookies, Charleys Cheesesteaks, and International House of Pancakes for shopping and dining experiences.