SureStay Plus by Best Western Covington

Reviews

• BP

  Bhairavi Patel

  Feb 18, 2026
  1.0
  Bad service. No hot water for shower. I stayed for 2 nights. It states breakfast but DONT keep your expectations on this. It is not edible. White bread, old cereal, coffee and muffin was served. Did not look appealing to eat. Best to walk down to near by restaurant for breakfast. After you inform the front desk on no hot water, the owner did not care. Ice machine does not work either. I can keep on going..... High price, low service!
• PM

  Peachez McGee

  Feb 16, 2026
  1.0
  NOT A BEST WESTERN BY ANY MEANS!!!! DO NOT BOOK HERE thinking you gonna get a simple breakfast!!! I repeat..all they had was circle eggs and two types of cereal...no yogurt no meat no oatmeal no grits..watery orange juice and slice bread. Asked the manager (Amit Patel) was that it all there is for breakfast and he said yes and walked off! VERY RUDE!!! I book here because it stated they would have breakfast...now I have to stop somewhere EXTRA to get breakfast for me an family before getting back on the road!😡😡 Also to add...the beds are hard as a brick! $15 for a late check out is "thirsty"
• JS

  jason shipman

  Jan 20, 2026
  1.0
  Absolutely DISCUSTING
• OL

  Olivia Lucero

  Dec 24, 2025
  1.0
  Thoroughly hated every moment of it. The pictures are so misleading, it was trash.
• BT

  Becky Thurman

  Dec 23, 2025
  2.0
  Hard to get to the hotel. Do NOT go at dark! Rooms are clean, but check your hair dryer, and the mattress is lumpy. Breakfast at 7:20 am was weak. Tried to get on wifi and password wouldn't work. Whole hotel needs a lot of tlc! This place was here back in the 70s! One of the worse I've been in.