Hampton Inn Covington

3.9
590 reviews

About

Hotel
The Hampton Inn Covington hotel is a three story interior corridor, upscale Hampton Inn in Louisiana.  Whether for business or pleasure you will enjoy our guest rooms and suites.  Some rooms and suites have whirlpool tubs and micro-fridge units.

Location

Hampton Inn Covington
68700 Highway 190 Service Road, Covington, LA
70433, United States

Hours

Reviews

3.9
590 reviews
5 stars
266
4 stars
144
3 stars
74
2 stars
40
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including moldy odors, unclean rooms, and reports of bed bugs.

Staff Performance

While some guests praised the friendly and accommodating staff, others reported poor customer service and unhelpfulness from management.

Room Conditions

Guests frequently mentioned issues with room conditions, including dampness, musty smells, and outdated decor.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.

Location Concerns

The hotel's location was noted as inconvenient by some guests, particularly regarding access from the service road.
  • EJ
    Ed Johnson
    Sep 24, 2025
    1.0
    I don't typically write reviews but I felt like like this needed some attention. I travel quite a bit with a nonprofit organization. I like to stay in the Hampton Inn's as they are generally clean and the customer service is fantastic. This was going to be my first time in Covington. Flying from Dallas, on Friday Sept 19th, I was caught in the national flight cancellations and delays. I wasn't able to make my reservation. I did book through a travel agency so there was a 6 day cancellation policy - to be fair. However, I have had a couple of other issues over the years where I wasn't able to honor the same policy - but the hotel managers where gracious and understanding. They waived the charge. The manager for this hotel wouldn't even consider - she just restated over to me that "there is nothing she can do" because I have a 6 day cancellation requirement. I am writing this not so much for the reason of holding me to my reservation requirement - but more so because of the disappointing way I felt treated by management.
  • CB
    Carolyn Bailey
    Sep 8, 2025
    5.0
    I've stayed at this location several times. Rooms are spacious and clean. Attentive staff and complimentary breakfast is very good. Plenty of parking and location is great!
  • AH
    Amanda Holsonback
    Aug 30, 2025
    4.0
    I have to say, I'm impressed with this little place. Rooms are looking a little outdated and it's damp BUT they're actively renovating and the staff and service has been absolutely wonderful. When we come to town, we usually spend our time between Mandeville, Abita, and New Orleans so it's a perfect location near it all. I'd definitely come back.
  • CM
    Charles “Hacker” Myers
    Aug 9, 2025
    5.0
    Fantastic team. Chip ran the front desk and was so accommodating. Room was good and the breakfast was awesome.
  • AC
    Alysia Cahn
    Aug 8, 2025
    5.0
    Everyone was very helpful and friendly! Especially Chip!

Frequently Asked Questions About Hampton Inn Covington

What are the check-in and check-out times at Hampton Inn Covington?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is parking available for guests at the Hampton Inn Covington?

Yes, free self-parking is available for guests.