Hotel Indigo Baton Rouge Downtown by IHG

Reviews

• LJ

  Lee Ju

  Mar 7, 2026
  1.0
  Stayed here for two nights earlier this week. As an IHG Diamond Elite member, this was one of the most frustrating hotel experiences I have had in a long time, and I stay in IHG hotels at least 50 nights per year. First, none of the Diamond Elite benefits were offered at check-in. I was not provided with breakfast or any welcome amenity. The front desk simply checked me in without mentioning any elite benefits at all. The next morning I had to go back to the front desk myself to ask, and only then did they give me a breakfast voucher. Even worse, when I checked out, I asked for the folio and noticed that the restaurant had charged me for the breakfast that was supposed to be included. I had to go back and speak with the restaurant staff to get the charge removed. If I had not reviewed the bill carefully, I would have been incorrectly charged. The valet parking situation was even more unbelievable. When I requested my car at checkout, I was told that my vehicle had been booted and had received a parking ticket. I was simply asked to wait while they figured it out. It ultimately took over an hour for them to retrieve my car, completely disrupting my afternoon plans. To be fair, the hotel manager did apologize for the situation and told me that 20,000 IHG points would be issued as compensation for the problems during my stay. However, as of now I still have not received those points. While I appreciate the apology, a promise without follow-through does not resolve the issue. Between the lack of elite recognition, incorrect charges, extremely poor valet management, and the unresolved compensation, this stay was far below what I expect from an IHG property.
• JB

  Jacklyn Bruce

  Feb 17, 2026
  5.0
  Great location downtown you can walk to several places. They also have a shuttle. The rooms are nicely appointed but very small. We lucked up on the Mardi Gras parade which was on the street in front of the hotel so you could head down to the street level or stay in your room and observe. I also loved the proximity to the river. There was a small convenience area where I purchased water and a full restaurant which I did not get a chance to visit. The hotel was pretty quiet. The front desk and housekeeping staff were very nice and attentive.
• ND

  Nikki Danos

  Feb 16, 2026
  5.0
  Best ambiance everrr, lovely, knowledgeable, kind staff. Can't recommend this place enough
• BW

  Birger - States of Wonder

  Feb 11, 2026
  5.0
  We stayed at Hotel Indigo Baton Rouge Downtown by IHG during our visit to Baton Rouge and really enjoyed our time here. The hotel sits in the heart of downtown and delivers a nice balance of modern comfort with touches that reflect the character of historic Baton Rouge. Our room was clean and comfortable, with thoughtful amenities like a coffee maker and free Wi-Fi, making it easy to relax after a full day of exploring. The staff was friendly and welcoming throughout our stay, which added to the relaxed and easygoing feel of the place. The location is excellent — a short walk from the Mississippi River and close to many sights and restaurants downtown. There’s also an on-site restaurant and bar if you feel like grabbing a drink or meal without going far. A solid choice if you want a central, well-run hotel with good service while discovering the city.
• BB

  Brittany Bosarge

  Jan 7, 2026
  5.0
  I booked a suite with a joining room for my girls to get ready in the morning of my wedding and it was perfect. There was 10 of us getting ready, plus a handful of others rotating in and out as the day went on. We had plenty of room for all of us, our stuff, hair and makeup, plus our food and drinks! The tub and shower were perfect for relaxing the night before the wedding. A fan favorite of my whole group was the tiger painting. We loved how clean the rooms and lobby were. The people who worked the front desk were so kind. They allowed early check in and late check out for the majority of my wedding party. They even allowed our groomsmen to drop off their tuxes downstairs as they checked out, so we could pick them all up in one place when we left.

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