Holiday Inn Express & Suites Baton Rouge East by IHG

4.1
635 reviews
HI Express Baton Rouge East Hotel Feature

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Baton Rouge East. Our hotel is located off Siegen Lane near I-10. We are the center for much of what makes south Louisiana truly unique and wonderful.   Our area is home to some of the South’s most interesting and informative tourist attractions including The State Capital, The USS Kidd, Tiger Stadium, Blue Bayou, Raising Canes River Center, Top Golf and local industries. There are many restaurants to choose from in our area offering Louisiana cuisine.   All of our newly renovated spacious rooms include a microwave, refrigerator, and Keurig coffee maker.   Contact us for more information for your next trip to Baton Rouge East! We look forward to having you stay with us soon!

Location

Holiday Inn Express & Suites Baton Rouge East by IHG
10989 Siegen Holiday Circle, Baton Rouge, LA
70809, United States

Hours

Reviews

4.1
635 reviews
5 stars
334
4 stars
154
3 stars
68
2 stars
29
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals who provided exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, hair in the bathroom, and reports of pests like cockroaches and bedbugs.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others complained about the quality and availability of food.

Room Maintenance

Guests reported various maintenance issues, including problems with water pressure, toilet flushing, and room temperature control.

Customer Service

There were complaints about poor customer service, particularly regarding handling of issues and responsiveness to guest needs.
  • TH
    Terrence Hebert
    Dec 15, 2025
    5.0
    Check in service is always great. It's very quick , informative and friendly
  • BE
    Ben Everson
    Dec 13, 2025
    4.0
    Room lacks light in the suite we stayed in. Doesn’t match the pictures they have on their site. UPDATE: I have improved my review because after an initial unhelpful desk worker the next shift came in and solved our issue by providing us with extra light in the room via a portable standing lamp. Problem 90% solved!
  • JM
    Jerome S Miller
    Dec 1, 2025
    5.0
    I love staying here when traveling for work. Everyone is always friendly and PROFESSIONAL. The rooms and property is clean, quiet, and the breakfast is nice. Highly recommend!
  • II
    Ibrahim
    Nov 29, 2025
    5.0
    The receptionist are welcoming 🙏
  • EH
    Edward W. Hood
    Nov 29, 2025
    2.0
    They gave us a dirty room. I’m convinced our room simply had the linens changed out and nothing more. I found 2 types of hair in the shower that didn’t come from my family. Also, there was a missing outlet cover on the wall. We have a toddler and it’s a miracle he didn’t stick his fingers in the junction box and electrocute himself. The night staff are not attentive. I came to the front desk to get my key and there was nobody around. I called out several times. Silence. They also serve breakfast on styrofoam. The breakfast is good if you don’t mind the microplastic poisoning.

Frequently Asked Questions About Holiday Inn Express & Suites Baton Rouge East by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Baton Rouge East?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is breakfast included with my stay at the hotel?

Yes, the hotel offers a free buffet breakfast for guests.