Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Holiday Inn Alexandria - Downtown in the heart of Alexandria, Louisiana. The hotel is five city blocks off of Interstate 49 resting on the banks of the Red River. The Holiday Inn Alexandria - Downtown is Alexandria's premier full service hotel. We have Crossroads Tavern, Southern Heritage Bank branch and Aesthetician and Gold Dust Studio. The hotel has 11,800 sq. feet of meeting space and is attached to Alexandria Riverfront Center; which can accommodate larger groups. Enjoy the revitalized downtown entertainment district of Alexandria within a few steps of the front door. Centrally located between Shreveport and Baton Rouge off of I 49, a little over three hours NW of New Orleans, and less than an hour South from historic Natchitoches along the Cane River.
Dine at Crossroads Tavern and enjoy a specialty southern cocktail. Or sit in the mall area of the hotel and enjoy a cup of coffee or one of our signature coffee specialty drinks from the Coffee Corner. The hotel also has a gym, pool, and laundry room and we are a pet friendly hotel, so bring your best friend and spend some quality time in the dog park adjacent to the hotel. For the business traveler we are centrally located and no more than five minutes from all major industry in Alexandria Pineville.
Location
Holiday Inn Alexandria - Downtown by IHG
701 4th St, Alexandria, LA
71301, United States
Hours
Reviews
4.1
792 reviews
5 stars
436
4 stars
186
3 stars
66
2 stars
38
1 star
66
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unkempt bathrooms.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and rudeness.
Safety Concerns
Guests expressed discomfort regarding the hotel's location, citing issues with homeless individuals nearby and safety concerns at night.
Value for Money
Many customers felt the hotel was overpriced for the quality of service and amenities provided, particularly regarding breakfast and room conditions.
Maintenance Problems
Frequent complaints about broken elevators, low water pressure, and malfunctioning appliances were noted, indicating a lack of proper maintenance.
- BDBobby Dick2 days ago5.0I needed a quiet place for work and was able to sit in lounge and get work issue resolved.
- AJAlan Glover Jr.5 days ago5.0An absolutely amazing property! The staff was PERFECT - very accommodating and friendly. The rooms are nice and very clean. The AC gets polar cold and the water gets boiling hot. They have breakfast, lunch and dinner at this property and the food was absolutely delicious. The ONLY complaint I can voice is that the sink & shower drains slowly. Best property we've stayed at this year 👍🏾
- BFBeth FosterNov 13, 20252.0The room was ok, we were very tired. Everyone was extremely helpful and nice. Hall carpets were very gross. Air worked great. Our first appointed room, the tub wasn't clean. The second was just ok.
- DTDarren ThibodeauxOct 9, 20255.0Best hotel by far,hot shower,good food,very good hotel service. The breakfast was awesome. Rooms clean and omg the beds are so comfortable.
- KVKimberley VincentSep 25, 20253.0The shower was disgusting. The place is not in a good location. Staff was really nice. Breakfast is not free $14.99 per person. Overpriced and the quality of cleanliness is just not there.
Frequently Asked Questions About Holiday Inn Alexandria - Downtown by IHG
What are the check-in and check-out times at Holiday Inn Alexandria - Downtown by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is Holiday Inn Alexandria - Downtown pet-friendly?
Yes, both cats and dogs are welcome at the hotel, and there is a dog park adjacent to the property.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are airport shuttle services available at this hotel?
Yes, the hotel offers a free airport shuttle service.
Does the hotel have fitness and wellness facilities?
Yes, there is a free fitness center which includes elliptical machines, free weights, and treadmills, as well as a spa and a tennis court.
What dining options are available on-site?
The hotel features one restaurant, Crossroads Tavern, where specialty southern cocktails and coffee specialty drinks are served.
Is the Holiday Inn Alexandria - Downtown suitable for business meetings and events?
Yes, the hotel has 11 meeting rooms and is connected to the Alexandria Riverfront Center, offering extensive meeting and event space.
What accessibility amenities does the hotel offer?
The hotel has accessible parking, is mobility accessible, and features elevators for guest convenience.
What nearby dining and entertainment options can guests enjoy?
Guests can visit nearby spots such as The Levee Bar for sports bar experience, The Tasting Room of Louisiana for cocktails, and Finnegans Wake pub for drinks and socializing.
How can guests explore the local area around the hotel?
The hotel is centrally located near the Alexandria Riverfront Center and Explore Alexandria Pineville, offering easy access to local attractions and historical sites.