Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay Hotel
Whether you're on the road for the week or planning on traveling for an even longer duration, Candlewood Suites Alexandria has got you covered. Located just 5 minutes from the Alexandria International Airport and right off of Interstate 49, we have the amenities to make your time on the road feel a little more comfortable. Our fully equipped guest suites will provide you with plenty of space to make feel like your own. Close by Downtown Alexandria, the Port of Alexandria, Proctor and Gamble, Rapides Regional Medical Center, and Plastipak plant, the Candlewood Suites is in the right place to meet all of your travel requirements. Fort Polk is only an hour away.
While you're here make sure to take advantage of the local attractions like the Alexandria Zoo, Indian Creek, Kisatchie National Forest, and Rapides Parish Coliseum just to name a few.
When you just want to unwind at the hotel we're prepared for that too. Run off the work day at the fitness center which is attached to our free guest laundry facility. Hang out at our gazebo & fire up the grills to enjoy a nice "home cooked meal". When you're ready to call it a night, you can borrow a movie from our huge collection of DVDs and Blu Ray movies or connect to our free high-speed Internet so that you can binge your favorite Netflix or Hulu shows. Later on, when you're looking for that midnight snack or just want to stock up for the week, our 24-hour Candlewood Cupboard is ready to satisfy your cravings.
Location
Candlewood Suites Alexandria by IHG
2344 North Macarthur Drive, Alexandria, LA
71303, United States
Hours
Reviews
4.0
276 reviews
5 stars
142
4 stars
68
3 stars
24
2 stars
15
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Shalanda and Elaine for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, mold, and maintenance issues, indicating a need for improved housekeeping.
Amenities and Services
Guests appreciated the kitchenette facilities in rooms but noted the lack of breakfast options and inconsistent housekeeping services.
Safety Concerns
Some reviews raised serious safety issues, including unauthorized access to rooms and reports of suspicious activity around the hotel.
Overall Experience
While some guests had positive experiences, others reported significant dissatisfaction due to management issues and the condition of the property.
- KZKal ZibNov 9, 20251.0What's the point of having wifi in your hotel if half the rooms can barely even use it?! Low bars and it randomly disconnects for minutes at a time. I can't reconnect for more than five minutes at a time when it happens and that's being generous!
- DDDon DOct 14, 20254.0Front Desk Evening staff is beyond outstanding!!! Exceptional!!! So totally sweet!!! Best EVER!!!
- ZSZeeshan ShafiqAug 31, 20255.0We had a lovely stay at this hotel. Tish, who checked us in was very friendly. He helped us pick a few spots to visit as a family while town. Rooms are clean, even though there is no free Continental breakfast, they do offer free coffee which is really good. No pool at this location though. Free laundry to use but you have to buy the supplies.
- DTDan TAug 18, 20255.0Quiet long stay hotel. No breakfast, but free coffee, tea, and cocoa 24 hrs. Good location as restaurants are an easy drive. Full size refrigerator, microwave, sink, small in room coffee maker. Beds are comfortable and unbelievably, so are the pillows.
- JDJoshua DuerksenJul 31, 20255.0A Masterclass in Hospitality – Thank You, Shalanda! I can’t say enough good things about Shalanda B. at Candlewood Suites in Alexandria, Louisiana. From the moment I booked, she went above and beyond—reaching out four hours before my arrival just to double-check that I was headed to the correct location and properly booked with my group. That level of attention is exceptionally rare these days. When I arrived, she had already caught and corrected a website error in my reservation. Everything was flawlessly prepared—paperwork in order, room ready, zero stress. Shalanda displayed a level of competence and professionalism that’s hard to find in any industry, let alone hospitality. It was clear she takes pride in her work, and it made all the difference. Thank you, Shalanda—you turned what could’ve been a stressful check-in into a seamless, welcoming experience. Truly appreciated.
Frequently Asked Questions About Candlewood Suites Alexandria by IHG
Does Candlewood Suites Alexandria by IHG offer free parking for guests?
Yes, free parking is available for guests at Candlewood Suites Alexandria by IHG.
What are the check-in and check-out times at Candlewood Suites Alexandria?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Candlewood Suites Alexandria.
Is Candlewood Suites Alexandria pet-friendly?
Yes, pets are welcome at Candlewood Suites Alexandria; dogs are allowed but cats are not.
Does Candlewood Suites Alexandria have accessibility features for mobility-impaired guests?
Yes, Candlewood Suites Alexandria is mobility accessible and offers accessible parking.
Are there fitness facilities available for guests at the hotel?
Yes, Candlewood Suites Alexandria has a fitness center with elliptical machines and treadmills.
What options are available for guest room sanitation and cleaning?
The hotel uses commercial-grade disinfectants, offers enhanced cleaning in guest rooms and common areas, and sanitizers are available.
Is there a business center available for guests at Candlewood Suites Alexandria?
Yes, Candlewood Suites Alexandria has a business center for guest use.
Which nearby dining options can guests visit around Candlewood Suites Alexandria?
Guests can enjoy nearby dining at Logan’s Roadhouse (steakhouse), Cajun Landing Restaurant (seafood and Cajun cuisine), Panda Express (Asian fast food), and Burger King (fast food).
What local attractions are close to Candlewood Suites Alexandria for visitors to explore?
Nearby attractions include the Alexandria Zoo, Indian Creek, Kisatchie National Forest, and Rapides Parish Coliseum, offering options for leisure before or after a stay.
How can guests access Candlewood Suites Alexandria from the nearest airport?
Candlewood Suites Alexandria is located just 5 minutes from Alexandria International Airport, making it easily accessible for travelers.