Business Details
About
Hotel
Located in Alexandria,LA, the Best Western of Alexandria Inn & Suites & Conference Center is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western of Alexandria Inn & Suites & Conference Center
2720 N MACARTHUR DR, Alexandria, LA
71303, United States
Hours
Reviews
3.9
1,418 reviews
5 stars
687
4 stars
333
3 stars
154
2 stars
90
1 star
154
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including hair, dirt, and unclean bathrooms.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude service and unprofessional behavior, particularly at the front desk.
Breakfast Quality
Many customers enjoyed the breakfast offerings, noting a good variety and quality, although some experienced shortages.
Room Condition
Several guests mentioned that the rooms were outdated and in need of maintenance, with issues like broken appliances and unpleasant odors.
Pool Experience
The pool received mixed reviews, with some guests enjoying it while others complained about cleanliness and excessive chlorine.
- MYMellow Yella1 day ago1.0If you need sleep do not stay here!! Are make damm sure they don't put you in the Atrium!!! Worst hotel ever!!!
- AAAmber AshcraftNov 16, 20251.0DONT STAY IN ROOM 123 ! My husband got bit by bed bugs and we ended up leaving at midnight and having to drive over 2 hours to find another hotel . I asked for myoney to be refunded and they said they couldn't so I needed to call the manager the next morning so I have several times and keep getting told they wasn't in yet and to try back in 30 more minutes . I still have not had a call back and the staff keep saying the manager is out. I would not suggest staying at this place at all.
- KKKelsey KerrNov 12, 20251.0I just booked and I’m up here calling and calling. I just have 2 questions.. I’m about to cancel. I know it’s not busy at this time of night on a week day. Just piss poor service!
- BHbrandy hammonsNov 10, 20255.0The staff has always been very pleasant and the place is so big. They have updated so many rooms and are constantly doing more. We stay here for many events and are welcomed every time. It has everything we need and more. The breakfast is just a plus on this place.
- AJAlan Glover Jr.Oct 25, 20252.0This hotel is in desperate need of a facelift! The rooms are adequate size but old, dank, and musty smelling. It seems as if the put new furniture into the rooms without installing new AC units, replacing the carpet or adding a fresh coat of paint. The staff was friendly and accommodating. Housekeeping needs to step their game up - trash on the floor and hair all over the place! There are two hotels right next to this that are newer and updated. I would pick one of those on our next stay in Alexandria.
Frequently Asked Questions About Best Western of Alexandria Inn & Suites & Conference Center
Does the Best Western of Alexandria Inn & Suites & Conference Center offer free breakfast?
Yes, free breakfast is available for guests at the Best Western of Alexandria Inn & Suites & Conference Center.
Is the Best Western of Alexandria Inn & Suites & Conference Center a smoke-free property?
Yes, the Best Western of Alexandria Inn & Suites & Conference Center is a smoke-free property.
Is free WiFi available at the Best Western of Alexandria Inn & Suites & Conference Center?
Yes, free WiFi is available for guests at the Best Western of Alexandria Inn & Suites & Conference Center.
What are the operating hours of the Best Western of Alexandria Inn & Suites & Conference Center?
The Best Western of Alexandria Inn & Suites & Conference Center is open 24 hours a day, seven days a week.
Where is the Best Western of Alexandria Inn & Suites & Conference Center located?
It is located at 2720 N MacArthur Dr, Alexandria, LA 71303, United States.
What kind of services can guests expect from the Best Western of Alexandria Inn & Suites & Conference Center?
Guests can expect a peaceful and comforting stay with superior customer service, free internet access, and a focus on cleanliness and value.
Are there other hotels nearby the Best Western of Alexandria Inn & Suites & Conference Center?
Yes, the Red Roof Inn Alexandria, LA is a nearby hotel that guests may consider for alternative accommodations.
What nearby dining options are available near the Best Western of Alexandria Inn & Suites & Conference Center?
Logan's Roadhouse, a steakhouse and barbecue restaurant, is located nearby for guests seeking dining options.
How can the nearby Red Roof Inn Alexandria, LA benefit guests of the Best Western of Alexandria?
Guests can consider the Red Roof Inn Alexandria, LA as an alternative lodging option if availability or preferences require it, offering close proximity to the Best Western.
Does the Best Western of Alexandria Inn & Suites & Conference Center have an online presence for more information and bookings?
Yes, it has an official website at bestwestern.com and a Facebook page at facebook.com/278689458950877 for bookings and updates.