Located in Abbeville,LA, the Best Western Abbeville Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Multiple reviews highlighted issues with cleanliness, including dirty rooms, dusty floors, and unclean bathrooms.
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were also complaints about rude behavior and poor customer service.
Breakfast Quality
Several guests expressed dissatisfaction with the breakfast options, citing low quality and limited variety.
Housekeeping Issues
Guests reported a lack of housekeeping services, with some stating that rooms were not cleaned during their stay and they had to request clean towels.
Value for Money
Many reviews indicated that the hotel was perceived as overpriced given the quality of service and amenities provided.
RA
Robert Agnew
Dec 31, 2025
3.0
This is clearly the nicest hotel in Abbeville, which made our experience more disappointing given the issues we encountered.
Pros
• Front desk staff was polite and professional
• Decent variety of breakfast options
• Waffle station was enjoyable
Cons
• Breakfast meat quality was low and very commercial, with extremely thin bacon
• Room smelled like cigarette smoke
• Towels were very thin and pillows were small and uncomfortable
• Floors were dusty, the toilet had a dark ring, and the chair had visible stains
• No housekeeping service during our four night stay
• Required to find housekeeping ourselves to exchange dirty towels for clean ones
• Extension of stay resulted in a higher rate than the original reservation
Overall, while the staff was friendly and this appears to be the best hotel option in the area, these issues significantly impacted our stay and made the experience fall short of expectations.
IB
Ida Borden
Dec 26, 2025
5.0
This is where I always stay when I go to my hometown
TC
Tim Chapa
Dec 3, 2025
5.0
The rooms were nice and clean and really roomy. The front desk was helpful and nice not a bad hotel for a small town.
TB
Taylor Bye
Dec 1, 2025
1.0
The power went out for their building only. I was forced to check out and go to another hotel. They are now refusing to give me a refund.
BJ
Brenda J
Sep 16, 2025
5.0
We had two rooms 313 and 314 and stayed for 3 nights...everything was wonderful. The hotel is extremely clean, the beds were comfortable and the continental breakfast was very good. The sweet lady named Connie at the front desk is awesome...friendly and great customer service.