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Best Western Winchester Hotel

4.2
(731 reviews)

Business Details

1307 W LEXINGTON AVE, Winchester, KY
40391, United States
(859) 744-7210
http://bestwestern.com

About

HotelBest Western
Located in Winchester,KY, the Best Western Winchester Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Winchester Hotel
1307 W LEXINGTON AVE, Winchester, KY
40391, United States

Hours

Reviews

4.2
731 reviews
5 stars
420
4 stars
181
3 stars
64
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and overall hotel, noting that the facilities were well-maintained.

Staff Service

The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude interactions and strict enforcement of policies.

Breakfast Quality

Guests frequently complimented the breakfast offerings, describing them as varied, fresh, and satisfying.

Value for Money

Several reviews indicated that the hotel provided good value for the price, especially for a budget accommodation.

Management Issues

Some guests expressed dissatisfaction with management practices, citing issues with micromanagement and a lack of customer service.
  • TC
    Ty C
    6 days ago
    3.0
    It definitely doesn't fit the mold of expectations for Best Western. A fair comparison would be motel 6 or Red roof. Snarky little sign on desk seemed a bit over the top. Towels were ruff and worn, they are not soft, but they are clean. Shower water pressure was good, it's just tight dancing around the door and toilet. Carpet has seen better days. The furnace maintained the temperature in the room well. Door lock can be fickle, Takes about 10-20+ tries before the card works. Weather strip at bottom is also worn out so cold air comes in. Sheets and furniture are in fair shape. Breakfast has warm options bacon bits, sausage, potatoes, eggs, biscuits and gravy. If in a pinch I could stay again. But, it wouldn't be my 1st choice.
  • KH
    Kayla Hancock
    Feb 26, 2026
    1.0
    Place is nasty then lied about destroying a room if you stay more than two nights, they will not clean your room daily. You don’t get clean towels unless you ask for them charge my card $100 after I left because they didn’t clean the room all week and they had to pick trash up off the table then said I got mud in the floor last I checked, destroying a room was breaking putting holes not basic trash because they don’t empty the trash cans I would never stay here and I do not recommend anybody that’s working on the road to stay here
  • BA
    Brenda Alvarez
    Feb 16, 2026
    1.0
    The front desk check in/check out was extremely rude and disrespectful. I can understand language barriers but he was extremely rude and unprofessional will never book here again
  • BB
    Brandy Bee
    Jan 22, 2026
    5.0
    Great stay. I slept great. Hot shower. I love the Argan Oil amenities. The owner is very conscientious about clientele, so I felt very safe staying here. A great value and nearby lot of places to eat and shop. Overall a solid Best Western Blue stay. Note: The heater WORKS! Increase the temperature slowly or it will be too much! You won’t get cold in this room - I promise!
  • BS
    Barry Shuster
    Dec 6, 2025
    5.0
    As someone who has educated business students and written about the hospitality industry for 20 years and can be critical of restaurant and lodging operations, I was pretty impressed with the management and attention to detail of this budget accommodation. This was my experience: Nothing fancy, mind you, but the room was. very clean, well-maintained, and comfortable. Front desk supervisor was friendly, helpful, hospitable, and professional. For an affordable road trip overnight stay, I found it to be a surprisingly good value. As a plus, Winchester has a cool brew pub, Abettor, to grab a good craft beer and a bite when you hit town.

Frequently Asked Questions About Best Western Winchester Hotel

Is the Best Western Winchester Hotel pet-friendly?

Yes, the hotel welcomes pets and allows dogs.

Does the Best Western Winchester Hotel have free Wi-Fi?

Yes, free Wi-Fi is available for guests.

Brand Certified Facts from Best Western Winchester Hotel

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Certified March 01, 2026Yext Knowledge Graph
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