Holiday Inn Express Williamsburg by IHG

4.4
764 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The newest addition to the Gateway to the Cumberlands, and home to the University of the Cumberlands, is the Holiday Inn Express Williamsburg, Kentucky! We are located off Interstate 75 exit 11, near the Kentucky/Tennessee border. We welcome you to experience our hotel and its beautiful surroundings. Perks like our complimentary hot Express Start Breakfast Bar, free high speed WIFI throughout the building and wired Internet in all rooms, microwave and mini fridge in all rooms, indoor heated pool and fitness room facilities all undoubtedly enhance your visit.

Location

Holiday Inn Express Williamsburg by IHG
56 West Highway 92, Williamsburg, KY
40769, United States

Hours

Reviews

4.4
764 reviews
5 stars
519
4 stars
130
3 stars
51
2 stars
28
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and accommodating staff, highlighting their helpfulness during check-in and throughout the stay.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over the lack of thorough cleaning.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests noted that certain items were served cold.

Parking Concerns

Guests reported issues with tight parking, especially for larger vehicles, indicating a need for better parking arrangements.

Room Comfort

While many guests enjoyed the spaciousness and comfort of the rooms, there were complaints about bedding and maintenance issues.
  • DB
    David Boyd
    1 day ago
    3.0
    It seems that upon arrival the hotel was going through a renovation. I don't think they made it to our room as of yet. The room in itself was very clean and was only there for one night. We were greeted by Steve at the front desk he was very nice and got us all taken care of and squared away. As I usually stay at Holiday inn Express but it seems there prices continue to climb for what you get. The biggest issue, not just with this one but all of them is there coffee. Not sure what it is, but to my wife and I, it's just plain bad. Gas station coffee is so much better. Breakfast was good, what's expecting to have sausage patties or sausage links but ended up ham that reminded me of lunch meat. We were quite surprised and pleasantly pleased that they did have some gluten bread and bagels also so that was a big plus.
  • TM
    Ted Mayo
    2 days ago
    5.0
    Great location close to the University of The Cumberlands. Everything was awesome from the bed, room, fridge, bathroom to lobby and staff.
  • RB
    reem brewster
    5 days ago
    5.0
    We stayed here during a road trip through Kentucky, and it was a fantastic experience! The hotel is incredibly clean, modern, and welcoming. From the moment we walked in, the staff provided top-notch service everyone at the front desk was friendly and went out of their way to help us. Our room was spacious with super comfortable beds and crisp linens, which was exactly what we needed after a long day of driving. I also have to mention the breakfast; it was fresh, offered plenty of variety, and was genuinely delicious. The location is a huge plus as well—it's conveniently located right off the highway, yet the rooms were surprisingly quiet. It’s a great value for the money and the perfect spot for a comfortable stay.
  • FH
    Frankie Hawn
    Jan 1, 2026
    5.0
    We stayed here for 1 night and it was wonderful. We didnt wake up in time after New Years to get breakfast. Our room had just been remodeled. The front desk clerk was super nice at check in and check out. The only issue we had was parking. The parking lot is super tight if you have a big truck. If you are pulling any kind of trailer, do not pull in the parking lot. Getting around the building is really really tight in a truck without a trailer. It seems like they needed to purchase a little more property so you are able to drive around the building. We will definately stay here again.
  • SC
    Samantha Cornwell
    Dec 22, 2025
    4.0
    This location surpassed our expectations. We had a large group of parents and basketball players. The staff were very accommodating and Kay was the best in the evenings. She made us feel comfortable and checked on us frequently while we used the common areas. Breakfast was exceptional too! Great stay!

Frequently Asked Questions About Holiday Inn Express Williamsburg by IHG

What are the check-in and check-out times at Holiday Inn Express Williamsburg?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Holiday Inn Express Williamsburg offer free breakfast?

Yes, a complimentary hot Express Start Breakfast Bar is available for guests.