The newest addition to the Gateway to the Cumberlands, and home to the University of the Cumberlands, is the Holiday Inn Express Williamsburg, Kentucky!
We are located off Interstate 75 exit 11, near the Kentucky/Tennessee border. We welcome you to experience our hotel and its beautiful surroundings.
Perks like our complimentary hot Express Start Breakfast Bar, free high speed WIFI throughout the building and wired Internet in all rooms, microwave and mini fridge in all rooms, indoor heated pool and fitness room facilities all undoubtedly enhance your visit.
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during check-in and throughout the stay.
Cleanliness Issues
Several reviews noted cleanliness problems, including dirty rooms, stained bedding, and unkempt bathrooms, which detracted from the overall experience.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others reported cold food and insufficient replenishment.
Value for Price
Guests generally felt that the hotel offered good value for the price, with many appreciating the amenities and overall experience despite some issues.
Room Maintenance
Multiple reviews mentioned maintenance issues such as malfunctioning TVs, poor water pressure, and uncomfortable bedding, indicating a need for improvements.
RS
Rose Sharboneau
Nov 6, 2025
5.0
The staff are great here. They took the extra step to resolve a question without question. Breakfast was good.
JR
James Rice
Oct 30, 2025
1.0
Wifi is no good cant put games on there wifi because brand new TVs never heard that if dont have stay here I wouldn't breakfast is ok did little better for price
DN
debbie nance
Oct 24, 2025
5.0
Love it there, they all are so very friendly and make you feel right at home and always say thank you for being a rewards member where the other ones don't. I will always stay there and recommend them. Thanks for being so friendly.
TD
Timothy Delawder
Oct 24, 2025
2.0
Stayed there 10/23/2025 they doubled charged us for our room,but they fixed that but when we checked out 10/24/2025 and on our way home the bank notified my wife that they charged us again, still trying to fix it,we will never stay at this one,or any other holiday inn express.
MW
MJ Wixsom
Oct 19, 2025
5.0
Christy at checkin was amazing made sure I knew how to get around town. Corrected reservation snafu.
Not a 5* hotel but great value. And clean.
I did leave a note about the coffee pot not working and they said it worked but no coffee came out