Business Details
About
Hotel
Located in Shepherdsville,KY, the Best Western Shepherdsville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Shepherdsville
211 S LAKEVIEW DR, Shepherdsville, KY
40165, United States
Hours
Reviews
4.0
881 reviews
5 stars
401
4 stars
254
3 stars
113
2 stars
44
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty carpets, unwashed sheets, and unpleasant odors in rooms.
Staff Service
The staff received positive feedback for being friendly, helpful, and accommodating, although there were some negative experiences reported.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality of food offered.
Room Conditions
Several reviews mentioned that rooms were dated and in need of maintenance, with issues such as broken AC units and musty smells.
Value for Money
Guests felt the hotel provided decent value for the price, especially for a budget-friendly option, despite some complaints about conditions.
- SGScott GrenerthOct 27, 20255.0When visiting shepherdsville for work in the past I've stayed at another property just down the street that have been very happy with but they were full. I was very glad to have found this as an excellent backup. The staff was super nice the room was perfectly clean and comfortable and have everything I needed. It was far enough from the interstate that my room was plenty quiet. I would not hesitate to come back at all.
- DJDawn JasinskiOct 1, 20255.0I would definitely stay here again. Attractive, clean building inside and out. Clean, comfortable rooms; nice beds. All employees personable and accommodating. Hot breakfast with many choices. Breakfast attendant very nice and helpful. Doug, the manager is a super nice person. He informed me the hotel will be undergoing a major renovation soon. I saw no need for it. Oh, and if you want to talk music/bands, Doug is your guy.🙂
- WRWilliam RandolphSep 18, 20251.0There is no truck parking if you do not purchase room. If it off hours find somewhere else. They will make you move
- JLJeff LAug 11, 20252.0Carpets in the rooms were so disgusting, our feet were black on the bottoms after walking on them. Moldy/Musty smell in our room NEVER WENT AWAY. Breakfast was sparse at best. Biscuits and gravy and sausage links were good. Rooms were poorly kept, and does not look like they have been painted or remodeled since the late 80's. Fine place to stay for one night on the road to somewhere else, but definitely NOT a "destination" motel.
- TKThomas KausJul 27, 20253.0July 23, 2025. We stayed here because the location was were we needed to stay. Yes, we would stay here again. It is comfortable, and our room with 2 queen beds was clean and the beds firm. The location is quiet and the hotel is low key. You are not going to have buses of people or kids filling up the place. We stay at 12 or more hotels each year. Some are $500 per night and some are around $100 per night. This Best Western is fine for the price. You can walk to a Cracker Barrel, Burger King or the Tumbleweed - Tex Mex Grill.
Frequently Asked Questions About Best Western Shepherdsville
Where is Best Western Shepherdsville located?
It is located at 211 S Lakeview Dr, Shepherdsville, KY 40165, USA.
Does Best Western Shepherdsville offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours of Best Western Shepherdsville?
Best Western Shepherdsville is open 24 hours every day of the week.
Does the hotel have a restaurant onsite?
Yes, Best Western Shepherdsville has a restaurant available for guests.
Is there a special promotion currently offered at Best Western Shepherdsville?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card.
How can I contact Best Western Shepherdsville by phone?
You can call the hotel at +1 502-543-7097.
Does Best Western Shepherdsville have social media presence?
Yes, they have a Facebook page at https://www.facebook.com/121677077861287 and a Twitter handle @bestwestern.
Are there any nearby truck rental services near Best Western Shepherdsville?
Yes, multiple U-Haul Neighborhood Dealers are located nearby, providing convenient truck rental options.
How can nearby U-Haul Neighborhood Dealers assist customers staying at Best Western Shepherdsville?
Customers can rent trucks from nearby U-Haul Neighborhood Dealers to facilitate moving or transporting goods during their stay.
What nearby amenities can guests explore around Best Western Shepherdsville?
Guests can access U-Haul Neighborhood Dealer locations nearby and may also explore local attractions in Shepherdsville, KY which is the hotel's city location.