Business Details
About
Hotel
Located in Shepherdsville,KY, the Best Western Louisville South / Shepherdsville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Louisville South / Shepherdsville
362 BRENTON WAY, Shepherdsville, KY
40165-9226, United States
Hours
Reviews
4.2
167 reviews
5 stars
102
4 stars
30
3 stars
15
2 stars
11
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reported issues with bugs, dirty carpets, and unclean bathrooms.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, although some guests experienced rude or unprofessional behavior.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety, though some noted inconsistencies in food quality.
Room Condition
Guests mentioned that while some rooms were clean and comfortable, many others were outdated, with issues like broken appliances and maintenance problems.
Value for Money
Overall, guests felt the hotel offered good value for the price, despite some complaints about specific issues.
- BBBenNov 14, 20251.0I live in room 103. At 9 a.m., the 101 next door was doing the decoration. It was very noisy. I went to the front desk. The front desk just said sorry. I can add some points to your account. Can't you do the decoration at 10:30 or 11:00
- LLLeann LudwickNov 13, 20252.0Just had a stay recently with my boyfriend and when I wasn't present at the hotel he had a uncomfortable situation with a hotel staff. He needed help with something in his room and she kept trying to stay in the room longer than needed and also mentioned when she gets off to him. My boyfriend is mentally disabled and this made him extremely uncomfortable. Everything else about the stay was good.
- JKJeffrey KruseOct 24, 20255.0Me and my son went to the expo ended up staying at this best western the lady at the desk I think was maybe Destiney she was terrific the room was clean and nice and the breakfast was nice and the ladies in the morning were hey will stay there again
- KRKathy Gardner MS, RDOct 7, 20252.0I paid ~$190 to stay in this dump. It’s gross. The carpet is soaked around the ac unit. The bathroom is embarrassing. There was even a 1/2 full bottle of Powerade in the fridge waiting for us. They need to put some money into this place if they want to charge prices like this.
- JDJenny DaltonSep 20, 20254.0Convenient access from interstate. Clean modest rooms, very courteous staff.
Frequently Asked Questions About Best Western Louisville South / Shepherdsville
What type of breakfast is available at Best Western Louisville South / Shepherdsville?
A free breakfast is offered to all guests at Best Western Louisville South / Shepherdsville.
Does Best Western Louisville South / Shepherdsville have a fitness center?
Yes, the hotel features a fitness center available for guests.
Is the Best Western Louisville South / Shepherdsville a smoke-free property?
Yes, the hotel is a smoke-free property.
Is WiFi available for guests at Best Western Louisville South / Shepherdsville?
Yes, complimentary WiFi is available throughout the hotel for guests.
Where is Best Western Louisville South / Shepherdsville located?
The hotel is located at 362 Brenton Way, Shepherdsville, KY 40165-9226, United States.
What are the operating hours of Best Western Louisville South / Shepherdsville?
The hotel is open 24 hours a day, seven days a week.
Are there other hotels near Best Western Louisville South / Shepherdsville?
Yes, nearby hotels include Fairfield Inn Louisville South, Fairfield by Marriott Inn & Suites Louisville Shepherdsville, Holiday Inn Express & Suites Louisville South-Hillview, Comfort Inn Shepherdsville - Louisville South, Tru by Hilton Shepherdsville Louisville South, and Home2 Suites by Hilton Shepherdsville Louisville South.
What dining options are near Best Western Louisville South / Shepherdsville?
Nearby dining options include Burger King, Tumbleweed Tex Mex Grill and Margarita Bar, Cracker Barrel Old Country Store, Subway, and McDonald's.
What automotive services are available close to Best Western Louisville South / Shepherdsville?
CC Powersports - Louisville, a motorcycle and car dealer, is nearby for automotive needs.
Are there any medical or dental services near Best Western Louisville South / Shepherdsville?
Yes, Affordable Dentures & Implants and Affordable Dentures provide dental services near the hotel, and Uofl Orthopedic Brooks is also nearby for medical care.