Business Details
About
HotelBest Western
Located in Shepherdsville,KY, the Best Western Louisville South / Shepherdsville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Louisville South / Shepherdsville
362 BRENTON WAY, Shepherdsville, KY
40165-9226, United States
Hours
Reviews
4.2
168 reviews
5 stars
103
4 stars
30
3 stars
15
2 stars
11
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, noting their willingness to assist with various needs.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty carpets, bugs, and unmaintained bathrooms.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Room Condition
Guests reported that while some rooms were clean and comfortable, many others were outdated or in need of repairs.
Noise Complaints
Multiple customers mentioned noise disturbances from other guests or ongoing renovations affecting their stay.
- EPEmanuel PhillipsDec 24, 20255.05/5 hotel! The staff is awesome! My semi truck broke down hours away from home and I’m missing Christmas with family, but they’ve made this easier for me. Thanks!
- BBBenNov 14, 20251.0I live in room 103. At 9 a.m., the 101 next door was doing the decoration. It was very noisy. I went to the front desk. The front desk just said sorry. I can add some points to your account. Can't you do the decoration at 10:30 or 11:00
- LLLeann LudwickNov 13, 20252.0Just had a stay recently with my boyfriend and when I wasn't present at the hotel he had a uncomfortable situation with a hotel staff. He needed help with something in his room and she kept trying to stay in the room longer than needed and also mentioned when she gets off to him. My boyfriend is mentally disabled and this made him extremely uncomfortable. Everything else about the stay was good.
- JKJeffrey KruseOct 24, 20255.0Me and my son went to the expo ended up staying at this best western the lady at the desk I think was maybe Destiney she was terrific the room was clean and nice and the breakfast was nice and the ladies in the morning were hey will stay there again
- KRKathy Gardner MS, RDOct 7, 20252.0I paid ~$190 to stay in this dump. It’s gross. The carpet is soaked around the ac unit. The bathroom is embarrassing. There was even a 1/2 full bottle of Powerade in the fridge waiting for us. They need to put some money into this place if they want to charge prices like this.
Frequently Asked Questions About Best Western Louisville South / Shepherdsville
What type of breakfast is available at Best Western Louisville South / Shepherdsville?
A free breakfast is offered to all guests at Best Western Louisville South / Shepherdsville.
Does Best Western Louisville South / Shepherdsville have a fitness center?
Yes, the hotel features a fitness center available for guests.
Is the Best Western Louisville South / Shepherdsville a smoke-free property?
Yes, the hotel is a smoke-free property.
Is WiFi available for guests at Best Western Louisville South / Shepherdsville?
Yes, complimentary WiFi is available throughout the hotel for guests.
Where is Best Western Louisville South / Shepherdsville located?
The hotel is located at 362 Brenton Way, Shepherdsville, KY 40165-9226, United States.
What are the operating hours of Best Western Louisville South / Shepherdsville?
The hotel is open 24 hours a day, seven days a week.
Are there other hotels near Best Western Louisville South / Shepherdsville?
Yes, nearby hotels include Fairfield Inn Louisville South, Fairfield by Marriott Inn & Suites Louisville Shepherdsville, Holiday Inn Express & Suites Louisville South-Hillview, Comfort Inn Shepherdsville - Louisville South, Tru by Hilton Shepherdsville Louisville South, and Home2 Suites by Hilton Shepherdsville Louisville South.
What dining options are near Best Western Louisville South / Shepherdsville?
Nearby dining options include Burger King, Tumbleweed Tex Mex Grill and Margarita Bar, Cracker Barrel Old Country Store, Subway, and McDonald's.
What automotive services are available close to Best Western Louisville South / Shepherdsville?
CC Powersports - Louisville, a motorcycle and car dealer, is nearby for automotive needs.
Are there any medical or dental services near Best Western Louisville South / Shepherdsville?
Yes, Affordable Dentures & Implants and Affordable Dentures provide dental services near the hotel, and Uofl Orthopedic Brooks is also nearby for medical care.