Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites in Richmond, Kentucky.
This establishment, situated in Richmond, Kentucky, exemplifies the utmost Southern Hospitality, an experience many have come to love. Are you seeking an accommodation where cordiality and a welcoming demeanor are the norm? In that case, our hotel offers exemplary service and a strategic location off I-75, among many other advantages. Located just minutes from downtown, our Richmond hotel is ideally suited for leisure travelers interested in scenic landscapes, historic architecture, and high-quality retail outlets. Guests may enjoy a day of fishing at Lake Reba, golfing at Gibson Bay, and attending performances at the Center for Performing Arts in the evening.
Furthermore, our hotel is close to Richmond Centre, which offers shopping, dining, and entertainment. For those seeking hotels in Richmond, KY tailored to business travelers, our establishment is an optimal choice. We are only a few minutes from the corporate offices of Eastern Kentucky University, Kokoku Rubber Inc., Hitachi, and the Bluegrass Army Depot. Whether visiting Richmond for business or leisure, our hotel provides complimentary high-speed wireless Internet access to ensure connectivity. Our amenities include a Fitness Center, an indoor pool, and a 24-hour Business Center. Guests are invited to begin their day with our complimentary Express Start breakfast bar. We eagerly anticipate your visit and hope to see you soon.
Location
Holiday Inn Express & Suites Richmond by IHG
1990 Colby Taylor Drive, Richmond, KY
40475, United States
Hours
Reviews
4.4
611 reviews
5 stars
378
4 stars
147
3 stars
41
2 stars
12
1 star
33
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific areas like bathrooms and floors.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and accommodating service, there were notable complaints about rudeness and unprofessional behavior from certain employees.
Breakfast Quality
The breakfast offerings were generally well-received, with a variety of options, though some guests found it mediocre or lacking in certain items.
Renovation Issues
Several reviews mentioned ongoing renovations that affected the overall experience, with complaints about noise, unfinished areas, and cleanliness during this period.
Location
The hotel is conveniently located near restaurants and shopping, which was appreciated by many guests.
- SKSherrie KellyDec 30, 20251.0For an Express, this is a huge disappointment. No sound proofing, no carpet, no igh tv portal, just basic cable, no one friendly at desk, and could smell their breath from three feet back, no decent drinks/snacks at front, no charm at all. As a club member, this one is off my list.
- BRB RobinsonDec 30, 20255.0We had a great stay here! Well-cleaned room, stocked breakfast area, and friendly staff. It's in a pretty good location near lots of stores and restaurants. Noise level was low.
- TSTina SheldonDec 28, 20255.0The room, service & location was great. The room is hugh, service was good, location was great. A lot of restaurants to choose from.
- JMJason MayneDec 1, 20255.0Yah stay here. Good hotel. Quiet rooms, blackout shade on a track, nice shower (albeit the track seemed a little dirty in 234) very clean room, good breakfast, friendly staff, wide parking spots and 10/10 for us. King room had plenty of space for a queen air mattress (if you have a baby who can’t sleep high up). Easy distance to gas, Meijer and Culver’s. They have real coffee downstairs (not pods or weird k-cups).
- SPSherri PerdueNov 14, 20255.0Great room! Super clean!
Frequently Asked Questions About Holiday Inn Express & Suites Richmond by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Richmond by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, the hotel provides a complimentary Express Start breakfast bar including a buffet breakfast.
Is parking available at the hotel, and is it free?
Yes, free parking is available at the hotel.
Are pets allowed at Holiday Inn Express & Suites Richmond?
No, pets including dogs and cats are not allowed on the property.
Does the hotel have accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with elevators available.
What wellness and fitness facilities are available at the hotel?
The hotel has a free fitness center with elliptical machines and treadmills, an indoor pool, and a hot tub.
Is there a business center or meeting rooms available for business travelers?
Yes, the hotel offers a 24-hour business center and has 1 meeting room available.
How is the hotel ensuring cleanliness and guest safety during the pandemic?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, daily housekeeping, sanitizer availability, and contactless check-in and check-out.
What nearby attractions can guests visit during their stay at the hotel?
Guests can explore nearby places such as Lake Reba for fishing, Gibson Bay for golfing, and catch a show at the Center for Performing Arts. Richmond Centre offers shopping, dining, and entertainment options.
Are there convenient dining or entertainment options close to the hotel?
Yes, nearby dining options include Golden Corral Buffet & Grill, Burger King, Champions Sports Bar & Grill, and Galaxy Bowling offering food and entertainment.
What local amenities are near the hotel that guests might find useful?
Guests have access to nearby services such as Vogue Salon, The Face Place spa, a convenience store at Circle K, and medical facilities including Miracle-Ear Hearing Aid Center.