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Welcome to the Holiday Inn Express Hotel and Suites in Richmond Kentucky.
Hotel in Richmond Kentucky with Southern Charm. Looking for a place to stay where friendly people and smiling faces are a hallmark? Our hotel's choice services and convenient location off I-75 are just a few of the great perks we offer. Situated minutes from downtown, our Richmond hotel location is perfect for leisure travelers looking for scenic beauty, historic buildings and quality retailers. You can spend the day fishing at Lake Reba, golfing at Gibson Bay and in the evening take in a show at the Center for Performing Arts. We are also minutes from Richmond Centre boasting shopping, restaurants, and entertainment. If you are looking for hotels in Richmond KY geared towards business travelers, look no further. We're only minutes from corporate offices for Eastern Kentucky University, Kokoku Rubber Inc., Hitachi, and the Bluegrass Army Depot. Whether business or pleasure brings you to Richmond Kentucky, our hotel's free high-speed wireless Internet can keep you connected. Our amenities include a Fitness Center, indoor pool and 24-hour Business Center. Start your day off with our complimentary Express Start breakfast bar. We look forward to your visit at the Holiday Inn Express Hotel and Suites in Richmond, KY.
Location
Holiday Inn Express & Suites Richmond by IHG
1990 Colby Taylor Drive, Richmond, KY
40475, United States
Hours
Reviews
4.4
600 reviews
5 stars
372
4 stars
145
3 stars
39
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff is mixed; while some praised friendly and helpful service, others reported rude behavior and unprofessionalism.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, while others noted the hotel was clean and well-maintained.
Renovation Disruptions
Many guests mentioned ongoing renovations causing disturbances, such as noise and incomplete rooms, affecting their overall experience.
Breakfast Quality
Breakfast received mixed reviews; some enjoyed the variety and quality, while others found it mediocre or lacking.
Room Comfort
Room comfort varied, with some guests praising the beds and spaciousness, while others reported issues like noisy beds and poor water pressure.
- SPSherri PerdueNov 14, 20255.0Great room! Easy access to Salem not to far of a ride! Super clean!
- SSshine84Oct 31, 20251.0The front desk woman could not have been more rude today. It took me a bit by surprise actually. Did you know that it's called the "hospitality industry" for a reason? Evidently not. I am laughing after reading the management responses to other negative reviews. The responses, tone and word choices speak volumes of what I experienced in just a few moments at the front desk. Good luck with all that going on.
- DDDasgen92173Oct 14, 20254.0I arrived around 1:45 am 10/10 & 10/13. I was very tired from driving 6 hours. The gentelman that assisted me with checking in was patient and kind. I'm not even sure if I thanked him, I was so tired. Thank you!
- ESEric SOct 13, 20255.0Friendly staff. Exceptionally clean. Very close to I-75. Hotel has quiet hous policy(starting at 10pm), which is welcome.
- PBPaul BallmannOct 6, 20255.0Had a great time! Room was clean, spacious, and modern. Staff was friendly and efficient. Breakfast was good, warm and plentiful. Highly recommend.
Frequently Asked Questions About Holiday Inn Express & Suites Richmond by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Richmond by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, the hotel provides a complimentary Express Start breakfast bar including a buffet breakfast.
Is parking available at the hotel, and is it free?
Yes, free parking is available at the hotel.
Are pets allowed at Holiday Inn Express & Suites Richmond?
No, pets including dogs and cats are not allowed on the property.
Does the hotel have accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with elevators available.
What wellness and fitness facilities are available at the hotel?
The hotel has a free fitness center with elliptical machines and treadmills, an indoor pool, and a hot tub.
Is there a business center or meeting rooms available for business travelers?
Yes, the hotel offers a 24-hour business center and has 1 meeting room available.
How is the hotel ensuring cleanliness and guest safety during the pandemic?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, daily housekeeping, sanitizer availability, and contactless check-in and check-out.
What nearby attractions can guests visit during their stay at the hotel?
Guests can explore nearby places such as Lake Reba for fishing, Gibson Bay for golfing, and catch a show at the Center for Performing Arts. Richmond Centre offers shopping, dining, and entertainment options.
Are there convenient dining or entertainment options close to the hotel?
Yes, nearby dining options include Golden Corral Buffet & Grill, Burger King, Champions Sports Bar & Grill, and Galaxy Bowling offering food and entertainment.
What local amenities are near the hotel that guests might find useful?
Guests have access to nearby services such as Vogue Salon, The Face Place spa, a convenience store at Circle K, and medical facilities including Miracle-Ear Hearing Aid Center.