Best Western Lake Cumberland Inn

4.2
367 reviews

About

Hotel
Located in Monticello,KY, the Best Western Lake Cumberland Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Lake Cumberland Inn
2030 E HIGHWAY 90, Monticello, KY
42633, United States

Hours

Reviews

4.2
367 reviews
5 stars
206
4 stars
100
3 stars
24
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms, several reviews highlighted serious issues with cleanliness, including reports of bed bugs, mold, and dirty bathrooms.

Customer Service

The staff received numerous compliments for their friendliness and helpfulness, although there were instances of poor response to complaints.

Breakfast Quality

Guests had mixed feelings about the breakfast offerings, with some enjoying the variety while others criticized it for being basic or lacking essential items.

Room Conditions

Several reviews mentioned issues with room conditions, including malfunctioning appliances, unpleasant odors, and outdated furnishings.

Location

The hotel is well-located near attractions and amenities, which many guests appreciated.
  • AB
    Allen Brown
    2 days ago
    5.0
    Nice clean room with desk and frig.
  • EM
    Ethel McClintock
    Nov 2, 2025
    5.0
    We stayed back the end of April to beginning of May, and as usual our favorite folks keeping this hotel cozy and clean. We stayed last year same time of year and it was the same. Nice breakfast and wonderful hospitality. Keep up the amazing work Best Western crew.
  • WC
    Wayne Carroll
    Nov 1, 2025
    4.0
    I wouldn't say this is the most up to date. But very clean safe convenient location to the area.
  • AN
    Alexeia Nelson
    Oct 19, 2025
    1.0
    Absolutely Disgusting Stay This hotel was filthy. The furniture was stained and uncomfortable, and I counted eight roaches in our room. When I brought it up to the staff, they couldn’t have cared less. The place clearly hasn’t been cleaned properly in a long time. I wouldn’t recommend this hotel to anyone — spend your money somewhere that values cleanliness and basic hospitality.
  • RR
    Renee Reed
    Sep 26, 2025
    1.0
    We stayed 1 night we had to change rooms 2 times because the first 2 rooms had bed bugs the desk clerk was very nice and accommodating .The next morning the elevator was out so we had to carry our luggage down 3 flights of stairs they had no eta on the repairs so we just decided it would be best to find somewhere else will not return here we come up here every year we usually stay in Somerset but decided to stay in the charming town of Monticello this year we wont stay here again

Frequently Asked Questions About Best Western Lake Cumberland Inn

Does the Best Western Lake Cumberland Inn have a fitness center?

Yes, the Best Western Lake Cumberland Inn offers a fitness center for guests.

Is room service available at the Best Western Lake Cumberland Inn?

Yes, room service is available at the Best Western Lake Cumberland Inn.