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Staybridge Suites Louisville-East by IHG

4.0
(557 reviews)

Business Details

11711 Gateworth Way, Louisville, KY
40299, United States
(502) 244-9511
https://www.ihg.com/hotels/us/en/louisville/sdfmt/hoteldetail

About

HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Welcome to the Staybridge Suites® Louisville East. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's accommodating staff is poised to help you take advantage of all that this convenient location has to offer. Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY. The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery. Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at evening Socials, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today.

Location

Staybridge Suites Louisville-East by IHG
11711 Gateworth Way, Louisville, KY
40299, United States

Hours

Reviews

4.0
557 reviews
5 stars
282
4 stars
135
3 stars
55
2 stars
34
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and helpful staff, highlighting individuals like Connie and Melody for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty rooms, mold, and inadequate housekeeping.

Room Condition

Several customers noted that the rooms were outdated and in need of repairs, with issues such as broken fixtures and unpleasant odors.

Breakfast Quality

While some guests enjoyed the breakfast variety, others found it lacking in quality and freshness.

Parking Fees

Guests expressed frustration over the $10 parking fee, feeling it was unnecessary for the location.
  • GR
    gw rs
    Jan 30, 2026
    3.0
    Like every hotel/motel they skimp on the most basic things, facial tissue and toilet tissue! The cheapest, hardest money can buy! It's time for a change! Are they really saving that much money?
  • DK
    Dr Tonci Kovac
    Jan 29, 2026
    1.0
    I wanted to share some feedback regarding my recent business trip to Louisville. As a Ford employee who travels to the area frequently, I booked a three-night stay through Expedia. Due to a change in schedule, I checked out one day early; however, the hotel refused to refund the final night, citing that the reservation was made through a third party. Because of this lack of flexibility, I will not be staying at this property again.
  • II
    Isabel Irvin
    Jan 6, 2026
    5.0
    This was a great experience, the staff were friendly and rooms were very clean . Our favorite part was the delicious breakfast and had a lot of options. Definitely worth staying here you won't regret it!!!
  • HE
    Hugo Escobedo
    Jan 6, 2026
    5.0
    Nice place clean friendly people desk
  • WJ
    wanda johnson
    Dec 30, 2025
    5.0
    Everything was great 💯 didn't keep enough bath cloths other than that very nice met my needs will return 😜😁

Brand Certified Facts from Staybridge Suites Louisville-East by IHG

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