Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Welcome to the Staybridge Suites® Louisville East. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's accommodating staff is poised to help you take advantage of all that this convenient location has to offer. Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY. The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery. Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at evening Socials, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today.
Location
Staybridge Suites Louisville-East by IHG
11711 Gateworth Way, Louisville, KY
40299, United States
Hours
Reviews
4.0
555 reviews
5 stars
282
4 stars
135
3 stars
54
2 stars
34
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Connie and Melody for their exceptional service.
Room Condition
Numerous reviews highlighted issues with room cleanliness and maintenance, including mold, outdated furnishings, and general disrepair.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking in quality and variety, with specific complaints about the coffee and food temperature.
Value for Money
Several customers noted the hotel provided good value for the price, especially with amenities like kitchenettes and complimentary meals, despite some concerns about cleanliness.
Management Issues
There were multiple complaints regarding management responsiveness and customer service, particularly in handling complaints and issues during stays.
- IIIsabel IrvinJan 6, 20265.0This was a great experience, the staff were friendly and rooms were very clean . Our favorite part was the delicious breakfast and had a lot of options. Definitely worth staying here you won't regret it!!!
- HEHugo EscobedoJan 6, 20265.0Nice place clean friendly people desk
- WJwanda johnsonDec 30, 20255.0Everything was great 💯 didn't keep enough bath cloths other than that very nice met my needs will return 😜😁
- AFAaron FinleyDec 27, 20255.0Jeff and Noel are wonderful. Great room space. Amazing breakfast.
- MSMelissa SummersDec 23, 20255.0Very nice place, great prices and great rooms and the staff is fabulous
Frequently Asked Questions About Staybridge Suites Louisville-East by IHG
What are the check-in and check-out times at Staybridge Suites Louisville-East by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Staybridge Suites Louisville-East provide free breakfast?
Yes, the hotel offers complimentary buffet breakfast daily.
Are pets allowed at Staybridge Suites Louisville-East?
Yes, pets are welcome at this pet-friendly hotel.
Is parking available and accessible for guests at the hotel?
Yes, free accessible parking is available for guests.
Does the hotel have facilities for business travelers?
Yes, there is a business center with fax and copy services, as well as one meeting room available.
What health and safety measures are in place regarding cleanliness and sanitation?
The hotel uses commercial grade disinfectants, enhanced cleaning in common and guest areas, and provides sanitizer. Housekeeping is available daily, and high touch items are removed from common areas and guest rooms.
Are there fitness facilities available at Staybridge Suites Louisville-East?
Yes, guests can enjoy a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does Staybridge Suites Louisville-East offer contactless check-in or check-out options?
Yes, contactless check-in and check-out are available for guest convenience.
What nearby places can guests visit for entertainment or necessities around Staybridge Suites Louisville-East?
Guests can enjoy mini-golf and laser tag at Renaissance Fun Park, visit Churchill Downs (home of the Kentucky Derby), and tour Maker's Mark Distillery. For convenience, nearby places include Circle K for fuel and snacks, Tesla Service Center for automotive needs, and Bitcoin Depot ATM for financial services.
How can guests traveling to Staybridge Suites Louisville-East utilize nearby transit or accommodations?
Nearby hotels such as Country Inn & Suites, Microtel Inn & Suites, Best Western Signature Inn, WoodSpring Suites, and Quality Inn offer additional accommodation options. These can be useful for guests seeking alternatives or overflow lodging.
What nearby financial services are accessible to guests at Staybridge Suites Louisville-East?
Guests have easy access to financial services such as Bitcoin Depot ATM, The Exchange Network ATM, and King Southern Bank for their banking and currency exchange needs.