Business Details
About
HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: Tourism Improvement District (TID) Fee.
Stay a while at our Home2 Suites by Hilton Louisville Downtown NuLu hotel. Within steps of the Louisville Hospital Complex, we combine the old and new, providing great amenities in unique surroundings. Walk to NuLu, known for art galleries, boutique shopping and unique dining.
Each morning of your stay will bring a new breakfast combination. Mix and match your favorite breakfast, choosing from a variety of cereals, artisan breakfast sandwiches, waffles, hot cereals, yogurt and assorted toppings, for over 400 possibilities. Every room in our all-suite hotel is customizable to your needs with moveable furniture, a full kitchen, sofa bed, free WiFi and an HDTV with premium channels. Choose a one bedroom suite for more space, two TVs and dining table with chairs.
Multi-task like a pro at the Spin2 Cycle, when you run on the treadmill while running a load of wash. When you need to finish a project, use the 24-hour business center with free WiFi and printing. Stop by the 24-hour Home2Mkt for a snack and any forgotten travel essentials. Plan an event in our 750 sq. ft. of space for up to 35 people, a great choice for small weddings, reunions and team training sessions.
Location
Home2 Suites by Hilton Louisville Downtown NuLu
240 South Hancock Street, Louisville, KY
40202, United States
Hours
Reviews
4.0
785 reviews
5 stars
427
4 stars
156
3 stars
67
2 stars
52
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and unresponsive to guest complaints.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unsanitary bathrooms, and unkempt common areas.
Breakfast Quality
The breakfast offerings were frequently described as inadequate, with many guests expressing disappointment over limited options and poor food quality.
Location and Parking
The hotel is well-located near downtown and trendy areas, but guests reported issues with parking availability and safety.
Room Conditions
Guests noted that while some rooms were spacious and well-equipped, others had maintenance issues and were not properly prepared for new guests.
- KSKevinSalis salisJan 3, 20261.0I would advise avoiding this hotel at all cost, it is dangerous for the guests.
- CNCharles NealDec 22, 20255.0Great place
- BRBeau ReynoldsDec 21, 20254.0Showers are not great, but nice rooms and a wonderful location.
- STSabrina TidwellDec 19, 20255.0Home 2 suites has been the best hotel stay for me and my family. The general manager, the new sales rep, and the other guy that's always here has upmost positivity and very helpful. Will recommend this hotel to family and friends. Thanks home 2 suites much appreciated especially with my sister going through. Forever will be grateful
- DRDom RuffaloDec 17, 20251.0Very poor Place do not stay here I'm a Hilton Rewards member got treated very poorly booked an advanced as for to adjoining rooms never got it 1 miles.from downtown many homeless people on the way very undertrained staff pool was cold I will NEVER say here again two nights two rooms was 755$ what a rip off
Frequently Asked Questions About Home2 Suites by Hilton Louisville Downtown NuLu
What are the check-in and check-out times at Home2 Suites by Hilton Louisville Downtown NuLu?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included at Home2 Suites by Hilton Louisville Downtown NuLu?
Yes, free breakfast is available each morning with a variety of options.
Does Home2 Suites by Hilton Louisville Downtown NuLu allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center available to guests.
Does the hotel provide accessible features for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an accessible elevator.
Is parking available for guests at Home2 Suites by Hilton Louisville Downtown NuLu?
Yes, self-parking is available for guests at the hotel.
What amenities does the hotel offer in terms of pools?
The hotel has indoor pools but does not have outdoor pools or a hot tub.
What nearby dining options are available around Home2 Suites by Hilton Louisville Downtown NuLu?
Nearby dining options include The Seafood Lady for American seafood, Sweets by Millie bakery, ChurchKey Louisville for Cajun and Creole cuisine, The Last Refuge bar and pub, and Sake a Go Go restaurant.
What nearby attractions can guests visit near Home2 Suites by Hilton Louisville Downtown NuLu?
Guests can explore NuLu's art galleries such as Zephyr Gallery, unique boutique shopping, and landmarks like 310 at NuLu, which is a notable historical building.
Are there nearby services useful for guests staying at the hotel?
Yes, nearby services include Amy African Hair Braiding and TRIM NuLu hair salons, Skidaddles Child Care for preschool, Signature Mobile Notary for legal documents, and nearby property management services such as Clarksdale Property Management and Liberty Green.