Holiday Inn Louisville Downtown by IHG

3.7
283 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Nestled in Louisville’s medical complex, Holiday Inn Louisville Downtown puts you in the heart of the city’s vibrant energy. Just steps from top attractions, you can walk to the Kentucky International Convention Center, KFC Yum! Center, 4th Street Live, and the scenic Riverfront. Feel the thrill of Churchill Downs, explore the legacy of Louisville Slugger, and dive into history at the Muhammad Ali Center. For family fun, Kentucky Kingdom Amusement Park is a must-visit, while bourbon lovers can savor the finest spirits at Angel’s Envy Distillery and nearby tasting rooms. Our pet-friendly hotel features thoughtful amenities. Unwind with a book in our cozy library, browse unique finds at The Mint Shoppe featuring The One and A Quarter Collection, or take in breathtaking city views from our rooftop terrace. Enjoy a delicious meal at Bred & Bourbon 1874, where kids under 12 eat free. Stay active in our 24-hour Fitness Center, connect with free Wi-Fi, and take advantage of our modern meeting space. After a day of exploring, relax in our spacious guest rooms and suites designed for ultimate comfort. We provide everything you need for an unforgettable Louisville stay, all with a touch of Southern hospitality.

Location

Holiday Inn Louisville Downtown by IHG
101 W. Muhammad Ali Blvd, Louisville, KY
40202, United States

Hours

Reviews

3.7
283 reviews
5 stars
135
4 stars
50
3 stars
31
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendliness and helpfulness of the staff, particularly mentioning individuals like Jay and Wanda.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including dirty rooms, stained towels, and pest issues.

Parking Concerns

Guests frequently expressed dissatisfaction with the limited parking availability and associated fees, often feeling misled about parking costs.

Breakfast Quality

The breakfast service received mixed reviews, with some guests enjoying it while others criticized the limited options and poor service.

Management and Communication

Numerous customers reported poor management responsiveness and unresolved issues, leading to frustration and dissatisfaction.
  • AC
    Alan collins
    Dec 27, 2025
    5.0
    I enjoyed my stay over all. Room was clean and cozy. Breakfast was fair, but could add more items. Check In was fast and easy. I believe the name was Jackie. She recognized my wife's diamond elite status and was very welcoming and professional. Showed alot of hospitality. I'd definitely recommend this location, and will be back soon.
  • TR
    thomas reiche
    Dec 5, 2025
    4.0
    Ok
  • MS
    Misty Swetnam
    Nov 23, 2025
    4.0
    I have stayed several times, mostly good experience, convenient location, just not exactly as advertised (restraunt/coffee/breakfast/bar very lacking). I will definitely be back, just trying to bring my own food and coffee, Creamer, utensils and water.
  • MG
    M GW
    Nov 6, 2025
    1.0
    · Very nice and spacious clean room in a perfect location for any conference in this area. Walkable to Omni hotel and most of the tourist riverfront areas. They do charge more than most for on site parking. We also did have a bad experience. My wife left an oversize multicolored parka on the bed after checkout. We called hotel a couple hours after being on the road to see about mailing it, and after a couple no return calls from the staff, called back again and they stated it wasn't found. This was not a garment that they would not have noticed when cleaning as it was huge and crazy colorful. Still some dishonest people out there which was disappointing.
  • BB
    Bobby
    Nov 4, 2025
    1.0
    I'm giving this a 1 star review based on terrible management. They never returned my incidental fee. Calling led to "send me an email" which has gone unanswered. Corporate opened a case and gave them 48 hours to which they still didn't respond. Terrible service. Nice rooms. Nice breakfast. I've had to initiate a charge back through my bank.

Frequently Asked Questions About Holiday Inn Louisville Downtown by IHG

Is parking available at Holiday Inn Louisville Downtown?

Yes, Holiday Inn Louisville Downtown offers onsite parking for our guests. The parking fee is $17 per night for self-parking. Please note that parking spaces are subject to availability.

Does Holiday Inn Louisville Downtown offer complimentary breakfast?

While breakfast is not included in the room rate, we do offer a delicious breakfast at our on-site restaurant, Bred & Bourbon - 1874, for purchase.