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Nestled in Louisville’s medical complex, Holiday Inn Louisville Downtown puts you in the heart of the city’s vibrant energy. Just steps from top attractions, you can walk to the Kentucky International Convention Center, KFC Yum! Center, 4th Street Live, and the scenic Riverfront. Feel the thrill of Churchill Downs, explore the legacy of Louisville Slugger, and dive into history at the Muhammad Ali Center. For family fun, Kentucky Kingdom Amusement Park is a must-visit, while bourbon lovers can savor the finest spirits at Angel’s Envy Distillery and nearby tasting rooms.
Our pet-friendly hotel features thoughtful amenities. Unwind with a book in our cozy library, browse unique finds at The Mint Shoppe featuring The One and A Quarter Collection, or take in breathtaking city views from our rooftop terrace. Enjoy a delicious meal at Bred & Bourbon 1874, where kids under 12 eat free. Stay active in our 24-hour Fitness Center, connect with free Wi-Fi, and take advantage of our modern meeting space.
After a day of exploring, relax in our spacious guest rooms and suites designed for ultimate comfort. We provide everything you need for an unforgettable Louisville stay, all with a touch of Southern hospitality.
Location
Holiday Inn Louisville Downtown by IHG
101 W. Muhammad Ali Blvd, Louisville, KY
40202, United States
Hours
Reviews
3.8
277 reviews
5 stars
134
4 stars
48
3 stars
30
2 stars
23
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor management and unresponsive service, particularly regarding billing issues and complaints.
Cleanliness Issues
Numerous guests reported cleanliness problems, including dirty rooms, stained towels, and pest issues, indicating a lack of proper housekeeping.
Parking Concerns
Guests expressed frustration over limited parking availability and unexpected fees, with many noting that parking was not adequately communicated during booking.
Breakfast Service
The breakfast service was frequently criticized for being understaffed or unavailable, with some guests receiving poor service or limited menu options.
Room Quality
While some rooms were noted as clean and comfortable, others were described as small, noisy, or poorly maintained, leading to a mixed experience.
- MGM GWNov 6, 20251.0· Very nice and spacious clean room in a perfect location for any conference in this area. Walkable to Omni hotel and most of the tourist riverfront areas. They do charge more than most for on site parking. We also did have a bad experience. My wife left an oversize multicolored parka on the bed after checkout. We called hotel a couple hours after being on the road to see about mailing it, and after a couple no return calls from the staff, called back again and they stated it wasn't found. This was not a garment that they would not have noticed when cleaning as it was huge and crazy colorful. Still some dishonest people out there which was disappointing.
- BBBobbyNov 4, 20251.0I'm giving this a 1 star review based on terrible management. They never returned my incidental fee. Calling led to "send me an email" which has gone unanswered. Corporate opened a case and gave them 48 hours to which they still didn't respond. Terrible service. Nice rooms. Nice breakfast. I've had to initiate a charge back through my bank.
- BFBrian FenikOct 27, 20251.0We stayed here last month and I realized that my deposit was never refunded. I called (a couple times) to ask about this and was told that it was kept due to “water on phone”. I never received any notification about this. I asked to escalate the issue and was told I’d get a call back. They have not responded. We spilled nothing while in this room. So, they stole $75 from me. In addition, the location isn’t great and it’s not particularly clean. ALSO NOTE: I tried contacting the email “Holiday Inn” has provided in these comments and the inbox won’t take any more emails. Shouldn’t you provide a Holiday Inn email address?
- SKStephanie KesnerOct 25, 20253.0If you are looking for convenience this is NOT the place to stay!! We were told it was $17 per night for parking, fine…hate when hotels do that, but ok. Went to park around the building and NO parking spots. Go back to talk to front desk and we were told, it’s first come first serve. There are approximately 35 parking spots with 2 handicap for the entire hotel!! We were told we can park down the street at the YMCA or on the road and feed the machine. You have to make sure to be out there at 7:00 a.m. to make sure not to get ticketed. This is absolutely outrageous to me!!! I would never stay here again.
- DTDave TorresOct 24, 20251.0Room was okay, front staff nice, food service was just awful. Had breakfast vouchers, first day had a coffee and waited 25 min to order food had to leave for meetings so didnt get to order or eat, second day no one showed up to work the restaurant, 3rd day, sat down, worker said hi, waited 15 min no one came by, had to leave again. Not a good experience here couldn't even get a drink.
Frequently Asked Questions About Holiday Inn Louisville Downtown by IHG
Is parking available at Holiday Inn Louisville Downtown?
Yes, Holiday Inn Louisville Downtown offers onsite parking for our guests. The parking fee is $17 per night for self-parking. Please note that parking spaces are subject to availability.
Does Holiday Inn Louisville Downtown offer complimentary breakfast?
While breakfast is not included in the room rate, we do offer a delicious breakfast at our on-site restaurant, Bred & Bourbon - 1874, for purchase.
Is there a fitness center at Holiday Inn Louisville Downtown?
Yes, we have a fully equipped 24-hour Fitness Center available to all guests.
Does Holiday Inn Louisville Downtown have a pool?
Unfortunately, our hotel does not have a swimming pool. However, guests can enjoy our other amenities, such as the fitness center, rooftop terrace, and onsite dining options.
Does Holiday Inn Louisville Downtown have meeting spaces?
Yes, Holiday Inn Louisville Downtown offers 750 sq ft meeting space for up to 20 guests.
What airport is closest to Holiday Inn Louisville Downtown?
Holiday Inn Louisville Downtown is in proximity to Louisville International Airport (SDF), Blue Grass Airport (LEX), and Cincinnati Northern Kentucky International Airport (CVG).
Does Holiday Inn Louisville Downtown offer connecting rooms?
Yes, Holiday Inn Louisville Downtown offers connecting rooms on a first-come, first-served basis.
What types of parking are available at Holiday Inn Louisville Downtown by IHG?
The hotel offers accessible onsite self-parking. There is a parking fee of $17 per night, and spaces are subject to availability.
Does Holiday Inn Louisville Downtown by IHG offer free breakfast?
Breakfast is available for purchase at the on-site restaurant, Bred & Bourbon - 1874. It is not included complimentary with the room rate.
Are pets allowed at Holiday Inn Louisville Downtown by IHG?
Yes, the hotel is pet-friendly and welcomes both cats and dogs.
What time can I check in and check out at Holiday Inn Louisville Downtown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there a fitness center available at Holiday Inn Louisville Downtown by IHG?
Yes, there is a free 24-hour fitness center available for all guests.
Does Holiday Inn Louisville Downtown by IHG have facilities for business travelers?
Yes, the hotel features a business center and offers 750 sq ft of meeting space accommodating up to 20 guests.
What nearby attractions can I visit from Holiday Inn Louisville Downtown by IHG?
You can explore the Kentucky International Convention Center, KFC Yum! Center, 4th Street Live, the scenic Riverfront, Churchill Downs, Louisville Slugger Museum, Muhammad Ali Center, Kentucky Kingdom Amusement Park, and Angel's Envy Distillery.
How can I get to Holiday Inn Louisville Downtown by IHG using public transit or nearby landmarks?
The hotel is situated in downtown Louisville near landmarks such as Muhammad Ali Museum & Center and First Bankers Trust Company, making it easy to locate. Nearby public transit options service the Kentucky International Convention Center and surrounding areas, helping guests reach the hotel conveniently.
Are there any wellness or relaxation services nearby Holiday Inn Louisville Downtown by IHG?
Yes, guests can visit nearby wellness centers such as Soul Relaxed Massage & Healing for holistic treatments and The Skin Group for dermatology services.
What is the closest airport to Holiday Inn Louisville Downtown by IHG?
The closest airports include Louisville International Airport (SDF), Blue Grass Airport (LEX), and Cincinnati Northern Kentucky International Airport (CVG).