Brand Certified
Hilton Garden Inn Louisville Northeast
4.3(876 reviews)
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
Business Details
9850 Park Plaza Avenue, Louisville, KY
40241, United States
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
(502) 423-0018
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
https://www.hilton.com/en/hotels/sdfnegi-hilton-garden-inn-louisville-northeast/
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
About
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
HotelHilton
Our Louisville Northeast hotel is located adjacent to Olympia Park Plaza and the Paddock Shops for convenience of dining and shopping and short 15 minutes drive from downtown Loiusville. Enjoy onsite restaurant and bar, indoor heated pool and whirlpool, fitness center and business center.
Location
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
Hilton Garden Inn Louisville Northeast
9850 Park Plaza Avenue, Louisville, KY
40241, United States
Hours
Certified by Hilton Garden Inn Louisville Northeast • Mar 01, 2026
Reviews
4.3
876 reviews
5 stars
518
4 stars
224
3 stars
62
2 stars
35
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported negative experiences with specific staff members.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, stained bedding, and insufficient toiletries.
Safety Concerns
Multiple guests reported incidents of vehicle break-ins in the parking lot, raising significant safety concerns.
Breakfast Quality
The breakfast was frequently criticized for being overpriced and of poor quality, with some guests unaware that it was not included in their stay.
Room Condition
Guests noted that the rooms were generally clean but showed signs of wear and tear, with uncomfortable mattresses and outdated furnishings.
- JBJacob BrownFeb 21, 20265.0Excellent hotel. Rooms are nice and have up to date Hilton tech. Food here is good as well. Recommend this place when staying in Louisville. Only knock is it's a bit off the main road.
- MHMartin HarrisFeb 18, 20261.0The WORST. DO NOT STAY HERE Unless you want you cars windows broken out and items gone through. Luckily nothing was taken. Front desk couldn’t have cared less. Told me it happens. AVOID at all cost!!!! Out $400 and had to drive home 300 miles with no window.
- HRHoward RudolphFeb 16, 20265.05 stars all the way. We stayed for a hockey tournament for my son’s team and the staff and hotel were fantastic. Great bar service, especially Tara. Can’t recommend this place enough.
- PBpintail boomJan 13, 20261.0I have stayed here twice each time I've had issues the first time was I was told the breakfast was free then got the bill it was $16 and some change a recent stay walked out to my vehicle being broke into when I talked to the lady at the front desk it was the most well scripted we apologize we sincerely apologize script that I've ever heard we've had this issue before and it seems like they've done nothing about it no more cameras other than you get a we're sorry
- KKKristenJan 13, 20261.0The hotel itself was just fine. Breakfast isn't included, and is not worth the cost at all. The staff is nice and rooms were clean. However, I cannot recommend staying here because 17 vehicles were broken into last night, one being mine. AND the lady at the front desk said they do not have cameras. For safety reasons, just keep going. This really sucks!
Frequently Asked Questions About Hilton Garden Inn Louisville Northeast
What types of accessibility features does Hilton Garden Inn Louisville Northeast offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is parking available at the hotel and is there a fee?
Yes, free self-parking is available for guests at the hotel.
Are pets allowed at Hilton Garden Inn Louisville Northeast?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available within the hotel?
The hotel has two onsite restaurants and a bar, and offers room service.
Does the hotel provide WiFi and is there a cost?
WiFi is available for free in public areas, including a public internet terminal.
What recreational facilities does the hotel have?
Guests can enjoy an indoor heated pool, whirlpool, and a free fitness center.
What are the check-in and check-out times at the hotel?
Check-in begins at 4:00 PM and check-out is at 11:00 AM.
Are there any nearby parks where guests can spend time outdoors?
Yes, Louisville Waterfront Park is nearby, offering a great place for outdoor activities and relaxation before or after your stay.
What dining options are near Hilton Garden Inn Louisville Northeast for guests wanting to explore local cuisine?
Nearby restaurants include Stoney River Steakhouse and Grill, which offers seafood and steak, and Noodles & Company, known for noodles and salads, perfect for guests looking to try local dining.
What shopping options are available near the hotel for guests interested in retail therapy?
Guests can visit nearby shopping destinations like The Paddock Shops area, with stores such as Bath & Body Works, Ulta Beauty, and Barnes & Noble, providing a variety of shopping experiences.
Brand Certified Facts from Hilton Garden Inn Louisville Northeast
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Certified March 01, 2026Yext Knowledge Graph
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