Hilton Garden Inn Louisville East

4.2
732 reviews

About

Hotel
The Hilton Garden Inn Louisville East hotel is located at Blankenbaker Crossings in the Bluegrass Industrial Park. Our warm and welcoming hotel creates an inviting atmosphere for both business and leisure travelers. Tomorrow's a big day! Treat Yourself –Take a break. Hoops Basketball Complex, EP Tom Sawyer State Park, Blairwood Tennis Center, Southeast Christian Church, MidAmerica Sports Complex, Skyview Park, Mall at St Matthews and Oxmoor Center, Valhalla Golf Course, Six Flags, Churchill Downs, 4th Street Live, Slugger Museum, Mellwood Arts Center, Riverfront Park, University of Louisville, Louisville Glassworks, Muhammad Ali Center. Sleep Deep - Getting out of our bed is going to be the hardest part. Each of our spacious guestrooms features: The self-adjusting Garden Sleep System, 32-inch LCD flat panel televisions, Complimentary HBO and HBO2, Microwave, Refrigerator, Coffee maker, Iron and ironing board, Hairdryer, Clock radio with MP3, Complimentary USA Today every weekday, Laundry services. Work Smart – We’ll help you stay connected and productive. Complimentary 24-hour business center, Complimentary high-speed wireless Internet throughout the hotel and guestrooms, Complimentary PrinterOn secure printing to our 24-hour business center, In-room work area, featuring the ergonomic Mirra chair by Herman Miller and desk-level electrical outlets, Spacious meeting facilities. Eat Well – Start your day off right with our fresh cooked breakfast. Great American Grill (serving breakfast daily), 24-hour Pavilion Pantry (serving salty snacks, sweet treats, and cold beverages), Evening room service (provided by Ruby Tuesday). Stay Fit - Work out or work in. Complimentary on-site fitness center, Complimentary Stay Fit Kits for an in-room workout, Complimentary off-site full service fitness facility, Indoor heated pool and whirlpool. ***** Everything. Right where you need it. *****

Location

Hilton Garden Inn Louisville East
1530 Alliant Avenue, Louisville, KY
40299, United States

Hours

Reviews

4.2
732 reviews
5 stars
384
4 stars
195
3 stars
79
2 stars
36
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individuals who provided exceptional service.

Cleanliness

Overall, guests found the rooms to be clean and well-kept, although some reported issues with cleanliness in specific areas like the pool.

Breakfast Issues

Several reviews highlighted dissatisfaction with the breakfast options, including high costs and limited selections, leading to disappointment among guests.

Customer Service

There were mixed reviews regarding customer service, with some guests experiencing helpful interactions while others reported rude or unhelpful staff.

Room Condition

Feedback indicated that while some rooms were comfortable, others were outdated or in need of repairs, affecting the overall guest experience.
  • MG
    Marissa Gibson
    2 days ago
    5.0
    Very nice and their public restrooms were nice and clean
  • LS
    Letitia Six
    3 days ago
    5.0
    Great staff. Very kind and accommodating!
  • AM
    Alberto Martinez
    Nov 16, 2025
    5.0
    It is establishment is amazing. The lady who checked me in Jupheena, she was phenomenal, very professional and very kind polite, and helpful. She’s a keeper, whoever hired her.I recommend this place to anyone and everyone a customer service is Superb!
  • BB
    Bill
    Oct 26, 2025
    5.0
    I do NOT recommend the breakfast. McDonald's is right across the street. Everything else here was great.
  • GC
    Gloria Calhoun
    Oct 25, 2025
    5.0
    Very nice room, food was great! Alishia excellent customer service! Thanks

Frequently Asked Questions About Hilton Garden Inn Louisville East

What are the check-in and check-out times at Hilton Garden Inn Louisville East?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Louisville East provide accessible facilities?

Yes, the hotel offers accessible parking and accessible elevators for guests.