Certified by Hilton Garden Inn Louisville East • Mar 01, 2026
About
Certified by Hilton Garden Inn Louisville East • Mar 01, 2026
HotelHilton
The Hilton Garden Inn Louisville East hotel is located at Blankenbaker Crossings in the Bluegrass Industrial Park. Our warm and welcoming hotel creates an inviting atmosphere for both business and leisure travelers.
Tomorrow's a big day!
Treat Yourself –Take a break. Hoops Basketball Complex, EP Tom Sawyer State Park, Blairwood Tennis Center, Southeast Christian Church, MidAmerica Sports Complex, Skyview Park, Mall at St Matthews and Oxmoor Center, Valhalla Golf Course, Six Flags, Churchill Downs, 4th Street Live, Slugger Museum, Mellwood Arts Center, Riverfront Park, University of Louisville, Louisville Glassworks, Muhammad Ali Center.
Sleep Deep - Getting out of our bed is going to be the hardest part. Each of our spacious guestrooms features: The self-adjusting Garden Sleep System, 32-inch LCD flat panel televisions, Complimentary HBO and HBO2, Microwave, Refrigerator, Coffee maker, Iron and ironing board, Hairdryer, Clock radio with MP3, Complimentary USA Today every weekday, Laundry services.
Work Smart – We’ll help you stay connected and productive. Complimentary 24-hour business center, Complimentary high-speed wireless Internet throughout the hotel and guestrooms, Complimentary PrinterOn secure printing to our 24-hour business center, In-room work area, featuring the ergonomic Mirra chair by Herman Miller and desk-level electrical outlets, Spacious meeting facilities.
Eat Well – Start your day off right with our fresh cooked breakfast. Great American Grill (serving breakfast daily), 24-hour Pavilion Pantry (serving salty snacks, sweet treats, and cold beverages), Evening room service (provided by Ruby Tuesday).
Stay Fit - Work out or work in. Complimentary on-site fitness center, Complimentary Stay Fit Kits for an in-room workout, Complimentary off-site full service fitness facility, Indoor heated pool and whirlpool.
***** Everything. Right where you need it. *****
Location
Certified by Hilton Garden Inn Louisville East • Mar 01, 2026
Certified by Hilton Garden Inn Louisville East • Mar 01, 2026
Reviews
4.2
741 reviews
5 stars
388
4 stars
196
3 stars
80
2 stars
38
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported cleanliness problems, including roaches in rooms and unsanitary conditions.
Customer Service
While some staff received praise for their friendliness and helpfulness, others were described as rude or unhelpful.
Breakfast Complaints
Many guests expressed dissatisfaction with the breakfast options and pricing, noting it was not complimentary and lacked variety.
Room Condition
Several reviews mentioned that rooms were outdated or in need of repairs, impacting overall guest satisfaction.
Positive Experiences
Despite the issues, some guests had positive experiences, highlighting friendly staff and good service.
WS
Walter Sturgeon
Jan 22, 2026
2.0
I have stayed at this hotel many times over the past four years. I have noticed a steep decline in the cleanliness,, quality, and service of this location. The decline over the past year has been tremendous. Last night I stayed at this location for the last time. My room did not feel clean. I question if the sheets had been changed because there were hairs in the sheets. Then a cockroach appeared while the lights were on. Who knows what there was when the lights were off. No more. I am done with the location. I moved hotels in the middle of the night. Surprisingly no one has reached out to me to apologize for my experience.
KP
Kateriná Peña
Jan 18, 2026
5.0
Irma and Jupheena are an outstanding duo.
Jupheena went out of her to way to accommodate my family of 9 for my brother in-laws wedding. She’s responded quickly, worked efficiently and positive attitude. I enjoyed the customer service and kindness the team showed. Breakfast was amazing, great service also my two toddlers were loved on so much. This trip was so positive and we will definitely be back for another family trip. ❤️❤️
WH
William Howerton
Dec 4, 2025
1.0
I’ve stayed here a few times and it’s been ok. This time there were several roaches in my room, which is Unacceptable.
NK
Nathan K
Nov 27, 2025
5.0
Super clean and comfy. This made me want to always choose a Hilton Garden Inn hotel. This particular location is on the outer part of Louisville, getting to downtown or the Zoo isnt very close but is still do-able. The east side of Louisville feels much safer than the west end. No train or airport noise here, some restaurants and things very close by.
LL
L6
Nov 26, 2025
2.0
Some employees were super nice, others were off-putting. Had to switch rooms because of roaches. Second room was bigger and clean. Absolutely hate the carpets in the rooms. Who came up with that design, lol? Overall the stay was okay, but it could’ve been much better.
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