Business Details
About
Hotel
Hampton Inn Downtown is located in Louisville, KY. An upscale Hampton Inn offering 173 Modern Guest Rooms and 5 Meeting Rooms able to accommodate 2 to 100 people. Relax after your meeting with a Cocktail at our Lobby Bar or catch up with work in our free business center or work out in our fitness center or even refresh with a swim in our inviting indoor pool. Take our complimentary shuttle to one of our nearby attractions or back to the airport.
Location
Hampton Inn Louisville Downtown
101 East Jefferson Street, Louisville, KY
40202, United States
Hours
Reviews
4.0
1,579 reviews
5 stars
736
4 stars
437
3 stars
196
2 stars
90
1 star
120
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Hannah and Billy.
Cleanliness
While some guests found the rooms clean and well-maintained, others reported issues with cleanliness, including moldy smells and dirty carpets.
Breakfast Quality
The breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and quality, with reports of cold food and limited options.
Room Conditions
Several reviews noted that rooms were outdated, with issues such as uncomfortable beds, poor maintenance, and noise from the street.
Location
The hotel is well-located for downtown attractions, but some guests expressed concerns about safety due to nearby homelessness.
- CBCaleb BantonNov 17, 20255.0I want to preface this review by saying I did not stay at this hotel, they were completely booked up. Also I am not usually one to write reviews, but this deserved one. I had been fighting with Holiday Inn all night over a bedbug issue. I eventually got desperate and began to drive to hotels looking for a room since it was after midnight and no phone operators would tell me about room availability that night. They all wanted to tell me about rooms I could check into at noon. I found this hotel on 11/15/25 around 1 am, and like I said, they were completely full. Timothy however was a godsend. He heard of my troubles and immediately got to work. He was calling other hotels looking for a place for my family and I to stay and he didn't let up until he found one. He managed to connect straight to front desks which I wasn't able to do, (probably due to my own ignorance) and he managed to find a hotel in about 15 minutes. I regretfully couldn't stay here, but I would highly recommend them. If they give customer service this good to guests they can't have, I can only imagine the quality of service they give to guests who are staying there. Timothy, if you read this, give yourself a pat on the back man, you saved me that night. If Timothy's boss reads this, give that dude a raise, or at least a hefty bonus, he gave me easily the best customer service I have ever received at a hotel. Quite possibly the best I have flat-out ever received.
- CKCandi KraningNov 17, 20251.0The first room we got smelled so bad, I asked for a different room. The second room was a bit better but not great. The beds was HORRIBLE! If you want a nice clean room with a good bed, DON'T STAY HERE!
- RSRyan SalvatoNov 12, 20255.0This place puts the H in hospitality. Clean, quiet, comfortable and accommodating. For someone traveling all over. It’s refreshing to get that home away from home feel. When you stop here, be sure to speak to Virgil for tips on the local eatery’s. You won’t regret it! 20/5 stars for my man Virgil
- MSMalinda SpencerNov 9, 20254.0So far I am not impressed. No Hilton Diamond upgrade. The only chair in my room is a desk chair. I spoke to Sophy later in the day, and she said I should’ve been given a room with a comfortable chair. She let me move to a different room.
- MFMatthew FallOct 30, 20253.0The staff were very nice and helpful, but we had some unexpected expenses. They have a $50/night incidental fee (would be returned if no issues) and $19/night parking, which I was unaware of. They did say they have special rates if you are staying with them for a hospital visit
Frequently Asked Questions About Hampton Inn Louisville Downtown
What types of rooms and accommodations are available at Hampton Inn Louisville Downtown?
The hotel offers 173 modern guest rooms for overnight accommodations.
Does Hampton Inn Louisville Downtown offer free breakfast to its guests?
Yes, complimentary breakfast is available, including a buffet breakfast option.
Is there a fitness center available at Hampton Inn Louisville Downtown?
Yes, the hotel provides a free fitness center equipped with elliptical machines, treadmills, and free weights.
What accessibility features does Hampton Inn Louisville Downtown provide?
The hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Hampton Inn Louisville Downtown.
What are the check-in and check-out times at Hampton Inn Louisville Downtown?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hampton Inn Louisville Downtown provide airport shuttle services?
Yes, there is a free airport shuttle service available for guests.
Is Wi-Fi available at Hampton Inn Louisville Downtown?
Yes, the hotel offers free Wi-Fi in public areas, including public internet terminals.
What nearby attractions can guests visit when staying at Hampton Inn Louisville Downtown?
Guests can enjoy nearby attractions like Bourbon Country, Louisville Loop - Ohio River Valley park and hiking trail, and popular restaurants such as Orange Julius and Bristol Cafe.
How can guests use local transit or shuttle options to explore the area around Hampton Inn Louisville Downtown?
The hotel offers a complimentary local shuttle that can take guests to nearby attractions and back to the airport, making it easy to explore the area without needing personal transportation.