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Embassy Suites by Hilton Louisville East

4.3
(1458 reviews)

Business Details

9940 Corporate Campus Drive, Louisville, KY
40223, United States
(502) 426-9191
https://www.hilton.com/en/hotels/sdfemes-embassy-suites-louisville-east/

About

HotelEmbassy Suites
Daily Mandatory Charge includes: Tourism Improvement District Fee. Our all-suites hotel is located in the desirable northeast Louisville. Guests enjoy our renowned complimentary made-to-order breakfast each morning and our free evening reception with beer, wine, cocktails, sodas and light fare every night. Our two-room suites embody a home setting, complete with two flat-screen televisions, couch, accent chairs, and work desk. The kitchen area provides a refrigerator, microwave, coffeemaker, and sink. In keeping with our "all things complimentary" experience, there is no charge for WiFi or parking. We are located less than 5 minutes from several of the city's largest shopping malls - The Mall St. Matthews, Oxmoor Center, and The Paddock Shops. Looking to take in some of Louisville's most famous destinations? You'll want to stay at Embassy Suites Louisville East. Our central location allows for quick access to downtown Louisville where the Urban Bourbon trail begins. In between distillery tours, visit museum favorites including The Louisville Slugger Museum, The Ali Center, and Churchill Downs. For those traveling to Louisville on business, we are close to all major interstates. Major corporations including Ford, GE Appliances, Papa Johns and UPS are all within a short drive from the hotel. We are the only full service, all-suites hotel in northeast Louisville. The hotel's restaurant serves breakfast, lunch, dinner, and room service. Our meeting space can hold up to 200 people, and our dedicated catering team is here to take the stress out of event planning. Indoor pool and fitness center amenities round out all that make us the choice for travel accommodations in Louisville. We look forward to showcasing our Southern hospitality on your next visit.

Location

Embassy Suites by Hilton Louisville East
9940 Corporate Campus Drive, Louisville, KY
40223, United States

Hours

Reviews

4.3
1,458 reviews
5 stars
916
4 stars
320
3 stars
94
2 stars
49
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their kindness, professionalism, and helpfulness, with specific mentions of individuals like Ernest and Cameron.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests reporting unsatisfactory conditions upon check-in.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, particularly the made-to-order omelets, although some noted it could get busy.

Renovation Concerns

Numerous guests expressed frustration with ongoing renovations, including noise and limited access to amenities like the pool and lobby.

Room Comfort

While some guests found the rooms clean and comfortable, others reported issues with uncomfortable beds and small bathrooms.
  • LN
    Lucille E Noe'
    6 days ago
    5.0
    Excellent and beautiful
  • SS
    Susie
    Jan 28, 2026
    5.0
    The entire staff were excellent. The level of kindness and professional engagement was over the top. I encourage you to stay at this hotel for your next business trip or personal/family trip.
  • PR
    Phillip Lemons (Russ)
    Jan 12, 2026
    5.0
    Excellent and affordable accommodations
  • BD
    Blake Duerson
    Jan 11, 2026
    1.0
    This place sucks. Do not come to this place. They are disrespectful. The rooms are disgusting. I’m telling you do not come to this place. They have roaches on the walls. They had a roach in the shower. there was pee in my bed just don’t come.
  • BC
    Barton Cooper
    Nov 27, 2025
    1.0
    This Embassy is very nice. There is plenty of lighted parking. It is located in a corporate area but close to restaurants and not far from the malls and stores. The free breakfast was good. The indoor pool and fitness center was nice. A nice atrium to sit in as well. The downfall for me was our sink and toilet drained very slowly. The sink would back up before draining. The shower leaked out on to the floor through the shower door or somewhere. In addition there were young children screaming in the lobby a couple of times early in the morning. I am a dog person but I don't necessarily like riding in the elevator with multiple dogs and I don't really like sitting in the dining area with someone else having a dog sitting in their lap at a table. There were quite a few dogs at this Embassy.

Frequently Asked Questions About Embassy Suites by Hilton Louisville East

What types of suites are available at Embassy Suites by Hilton Louisville East?

The hotel offers two-room suites with amenities including two flat-screen TVs, a couch, accent chairs, a work desk, and a kitchen area with a refrigerator, microwave, coffeemaker, and sink.

Is complimentary breakfast available at Embassy Suites by Hilton Louisville East?

Yes, guests can enjoy a renowned complimentary made-to-order breakfast each morning.

Brand Certified Facts from Embassy Suites by Hilton Louisville East

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Certified March 01, 2026Yext Knowledge Graph
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