Business Details
About
Hotel
Daily Mandatory Charge includes: Tourism Improvement District (TID) Assessment. Embassy Suites Louisville Downtown offers a blend of luxury and convenience making the hotel the ideal destination for both business and leisure travelers eager to explore the citys rich culture and attractions. For business travelers the hotel is just a tenth of a mile from the Kentucky International Convention Center and conveniently near the central business district making it perfect for anyone visiting Humana Norton Hospital or PNC Tower.
The hotel features 15,000 sq. ft. of flexible event space making it an ideal venue for conferences corporate meetings and social events. Leisure guests will appreciate the proximity to iconic attractions including Churchill Downs home of the Kentucky Derby and the Louisville Slugger Museum and Factory. Just steps from the vibrant Fourth Street Live entertainment district the hotel is nestled in the middle of the Urban Bourbon Trail providing easy access to Distillery Row. Guests can enjoy concerts at the Brown Theater The Palace and KFC Yum Center or catch a show at the Kentucky Center for the Arts Actors Theater or the Louisville Ballet.
Sports enthusiasts can visit the University of Louisville and Cardinal Stadium just a short distance away. Amenities enhance the stay with a free made to order breakfast and a complimentary evening reception. Guests can dine at the on-site restaurant and enjoy services such as a complimentary airport shuttle and room service. Embassy Suites by Hilton Louisville Downtown combines luxury convenience and exceptional service to create an unforgettable stay in the heart of Bourbon City.
Location
Embassy Suites by Hilton Louisville Downtown
501 South Fourth Street, Louisville, KY
40202, United States
Hours
Reviews
4.4
2,505 reviews
5 stars
1,673
4 stars
501
3 stars
145
2 stars
72
1 star
114
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and accommodating, particularly highlighting individuals like Nicole and Erin.
Room Cleanliness
Most reviews noted that the rooms were clean and well-maintained, although some mentioned issues with specific rooms.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, especially the made-to-order omelettes.
Location
The hotel is well-located near attractions and dining options, although some guests expressed concerns about safety in the surrounding area.
Customer Service Issues
Several reviews pointed out poor customer service experiences, particularly with the front desk and valet staff.
- DDDadNov 17, 20254.0Stayed there last night (Sunday). Easy to get to, hotel staff was welcoming and attentive. Being a Sunday Night in mid-November, the area was basically empty. No worries as we had no problem finding a table for dinner at a great restaurant. Will stay here on the way back north next spring.
- EHEric HaleyNov 12, 20255.0One of the nicest hotels we've stayed at over the years. The rooms are spacious and beautiful. The staff is awesome and very accommodating. It's located right in the middle of everything downtown Louisville. We were here for a doctor's appointments and surgery and it was a perfect stay.
- RYRob YarbroughNov 10, 20255.0The hotel was beautiful and staff were amazing. Self parking was the only thing that could say was more difficult because I didn't want to valet. Other than that I would say the stay was perfect. Several places to go eat, get a beer, and have fun in a very very short walk. Also I didn't realize it's just around the corner from Stewart's dry goods historic site. Very cool to see that. (Google it you don't know)
- OSOmar SiddiqiOct 31, 20253.0Dated rooms. Sofa was stained and the small leather bench was peeling. The gym if you call it one- consist of two benches and a bunch of free weights. Not one cardio machine… not worth the money. I’ll let the breakfast be the highlight which was the best thing.
- RKRaj KumarOct 29, 20251.0Really disappointed at breakfast, it is supposed to be closed at 9:30 AM , however they started taking away the breakfast from the counters at 9:10 AM and I asked the omelette station if it is closed they said yes but after few minutes, an American came and the omelette station was opened and omelettes were served . Purely felt discrimination and racism. When the breakfast is meant to be opened till 9:30 AM , everything should be open for everyone till then
Frequently Asked Questions About Embassy Suites by Hilton Louisville Downtown
What are the check-in and check-out times at Embassy Suites by Hilton Louisville Downtown?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Embassy Suites by Hilton Louisville Downtown.
Is Embassy Suites by Hilton Louisville Downtown pet-friendly?
Yes, pets including cats and dogs are welcome at Embassy Suites by Hilton Louisville Downtown.
Does the hotel provide parking facilities?
Yes, Embassy Suites by Hilton Louisville Downtown offers both self-parking and valet parking options.
What dining options are available at Embassy Suites by Hilton Louisville Downtown?
The hotel has two restaurants, a bar, offers free made-to-order breakfast, a complimentary evening reception, and room service.
Are there fitness and pool facilities at the hotel?
Yes, there is a free fitness center and one indoor pool available at Embassy Suites by Hilton Louisville Downtown.
What accessibility features does Embassy Suites by Hilton Louisville Downtown offer?
The hotel provides accessible parking, an accessible elevator, and mobility accessibility throughout the property.
Is Wi-Fi available to guests at the hotel?
Yes, Wi-Fi is available in public areas and there is a public internet terminal at the hotel.
What are some nearby dining and entertainment options near Embassy Suites by Hilton Louisville Downtown?
Nearby you can enjoy dining at Brendon's Catch 23, The Oakroom, and The Old Seelbach Bar. Entertainment options include The Dinner Detective True Crime Mystery Dinner Show and concerts at Fourth Street Live.
Are there convenient nearby services such as pharmacies and banks?
Yes, guests can find CVS Pharmacy and PNC Bank conveniently close to the hotel for their pharmacy and banking needs.
How can guests travel to and from the airport when staying at Embassy Suites by Hilton Louisville Downtown?
The hotel does not offer an airport shuttle or private car service, so guests should arrange their own transportation to and from the airport.