Candlewood Suites Louisville - NE Downtown Area by IHG

4.3
229 reviews
Hotel Exterior

About

HotelExtended Stay HotelWedding VenueConference CenterCandlewood Suites
Thank you for choosing the Candlewood Suites Louisville Downtown Area N! The hotel features 97 spacious suites complete with fully equipped kitchens, large workspaces, and luxury recliners in every room. Our amenities feature a 24-hour Pantry Cupboard for purchasing food, drinks, and sundry items, meeting space, a Fitness Center featuring modern equipment, complimentary self-service laundry, a business center with free printing and copies, and even an outdoor Grilling Gazebo for your evening gatherings. Whether you are visiting Downtown Louisville, KY for business or pleasure, Candlewood Suites on Zorn Avenue is the perfect option for your lodging needs. The hotel is just outside of the immediate downtown area so there is minimal traffic and noise, but close enough for a short, scenic drive along the waterfront of the famous Ohio River. Louisville is home to major corporations such as YUM! Brands, United Parcel Service (UPS) World Hub, Ford automobile manufacturing plant, Churchill Downs, and Humana. Our hotel offers corporate rates for these and many other nationally recognized companies for guests traveling . Staying 1 night, 30 nights, or for months, Candlewood Suites Louisville Downtown is the uncomplicated choice for your lodging needs. We look forward to seeing you soon!

Location

Candlewood Suites Louisville - NE Downtown Area by IHG
1039 Zorn Avenue, Louisville, KY
40207, United States

Hours

Reviews

4.3
229 reviews
5 stars
150
4 stars
43
3 stars
14
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendly and helpful staff, there were notable complaints about unprofessional behavior from some employees, particularly during check-in.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and facilities, although a few guests reported issues with bugs and dirty dishes.

Room Quality

Guests appreciated the spacious and comfortable rooms, with many mentioning the convenience of kitchenettes, though some found the rooms dated.

Booking Issues

Several customers expressed frustration over reservation cancellations and unexpected charges, particularly during high-demand events like the Kentucky Derby.

Location

The hotel is well-located for easy access to downtown and nearby amenities, although some guests noted that the surrounding area could feel sketchy.
  • CD
    Carol Demers
    Dec 28, 2025
    5.0
    My best friend and I went to a Louisville Kentucky for the underground lights. It was absolutely amazing. We brought our two dogs with us. The woman that checked us in was absolutely amazing. We really wanted it to queen size beds, but I was told there wasn’t any she found three that was available. The next day I was down by the desk and there was a gentleman working and he was not pleasant. He wasn’t rude, but he just didn’t have that welcoming hello how are things going? Are you enjoying your stay type attitude? I don’t know if he’s new or or if he’s shy and he still needs to come out of his Shell.
  • MS
    Misty Swetnam
    Dec 27, 2025
    5.0
    Seems great 👍
  • JJ
    Jimmy Darrell Jones
    Nov 28, 2025
    3.0
    Room had a kitchen, but it was very small. I use a walker, by the way.
  • RR
    Rocael Ramirez
    Nov 2, 2025
    5.0
    Recomiendo
  • JJ
    jamie johnson
    Oct 25, 2025
    5.0
    Great experience booking rooms for wedding at Mellwood art center. Very convenient location and friendly staff. Manager Jessica was awesome to work with.

Frequently Asked Questions About Candlewood Suites Louisville - NE Downtown Area by IHG

What types of pets are allowed at Candlewood Suites Louisville - NE Downtown Area?

Both cats and dogs are welcome at Candlewood Suites Louisville - NE Downtown Area, as pets are allowed on the property.

Is there free parking available for guests at the hotel?

Yes, free parking is available for all guests staying at Candlewood Suites Louisville - NE Downtown Area.