Brand Certified
Candlewood Suites Louisville Airport by IHG
3.9(398 reviews)
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
Business Details
1367 Gardiner Lane, Louisville, KY
40213, United States
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
(502) 357-3577
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
https://www.ihg.com/candlewood/hotels/us/en/louisville/sdfgl/hoteldetail
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
About
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
HotelWedding VenueConference CenterCandlewood Suites
Find Comfort and Convenience in Louisville, KY
Experience comfort and convenience at Candlewood Suites Louisville Airport, distinguished with multiple Torchbearer Awards for unparalleled quality and excellence. Whether you're planning an extended stay or a brief getaway, our Louisville, KY hotel offers suites well tailored to suit every need.
Conveniently located near major corporations including GE, Ford, UPS, Yum, Humana, and Brown-Forman, as well as the Kentucky International Convention Center, our hotel is ideal for business travelers. The University of Louisville, Norton Audubon, Jewish Hospitals, and the Air National Guard are also nearby.
For those in for leisure, our hotel provides easy access to top Louisville attractions like the Kentucky Kingdom and the Louisville Zoo, both just minutes away. Admire art at the Speed Art Museum or feel the excitement of thoroughbred racing at Churchill Downs.
Make yourself at home at our pet-friendly hotel; enjoy complimentary Wi-Fi, plush bedding, 24-hour access to our Fitness and Business Centers, and convenient amenities like free laundry facilities. Whether you prefer a quiet evening with our free DVD library or socializing in our gazebo grill area, every moment at Candlewood Suites promises comfort and relaxation.
Location
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
Candlewood Suites Louisville Airport by IHG
1367 Gardiner Lane, Louisville, KY
40213, United States
Hours
Certified by Candlewood Suites Louisville Airport by IHG • Mar 01, 2026
Reviews
3.9
398 reviews
5 stars
190
4 stars
91
3 stars
52
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported rude and unhelpful service, particularly at the front desk.
Room Quality
Guests had mixed experiences with room cleanliness and comfort, with some noting clean and well-equipped rooms, while others reported issues like dirty linens, unpleasant odors, and pest problems.
Management Issues
Multiple reviews highlighted poor management responsiveness, particularly regarding billing issues and overbooking situations, leading to frustration among guests.
Amenities and Maintenance
The hotel offers useful amenities like kitchenettes, but many guests noted that the facilities were in need of maintenance and updates, with complaints about broken appliances and general wear and tear.
Value for Money
Guests felt that the hotel did not meet expectations for the price, with several mentioning that it was overpriced for the quality of service and accommodations provided.
- JMJake Mejeur1 day ago1.0DON'T STAY HERE! I travel for work, stayed here for about 2 months. In that time I was over charged by more than $7000. Random charges on random dates so nearly impossible to dispute at the bank. Cars broken into regularly, had my window smashed out. Nobody working there has a clue how to do their job. Showers dont get hot and wifi sucks. Couldn't do laundry cause machines wear broke and full of nasty water. I wasnt the only one who got over charged when I stayed there, it happened to multiple people. They're thieves! Avoid at all costs!
- TKTrey KingJan 14, 20265.0Very professional and friendly front office staff. Quality clean rooms
- GBGary BensonJan 11, 20263.0Very nice staff. Room was ok. TV didn't work easily and channel selection very poor. Bed was like sleeping on a rock.
- KRKelly RigmaidenJan 3, 20265.0Danitza was fabulous for everything, very kind and helpful. Definitely would come back and enjoy my stay.
- DJdebbie johnsonDec 31, 20255.0Danitza was extremely helpful and the room was clean with loaded amenities in the room. Full size refrigerator, dishwasher, and microwave. It also has a 2 burner cook top. It’s a nice place for a good price. Thank you
Frequently Asked Questions About Candlewood Suites Louisville Airport by IHG
What are the check-in and check-out times at Candlewood Suites Louisville Airport?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Candlewood Suites Louisville Airport pet-friendly?
Yes, both cats and dogs are allowed, and pets are welcome at the hotel.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center including elliptical machines and treadmills.
Is parking available at Candlewood Suites Louisville Airport?
Yes, free parking is available for guests.
What cleaning and safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, common areas arranged for distancing, sanitizer availability, and staff trained in cleaning and hand-washing procedures.
Does the hotel offer any business services for guests?
Yes, there is a business center available 24/7 and digital guest room keys are offered for convenience.
Are children allowed to stay at Candlewood Suites Louisville Airport and are there any family-friendly policies?
Yes, the hotel is kid-friendly, and kids up to 19 years old stay free with their family.
What nearby places could guests visit near Candlewood Suites Louisville Airport?
Guests can visit top attractions like Kentucky Kingdom and Louisville Zoo, both just minutes away, as well as the Speed Art Museum and Churchill Downs for thoroughbred racing.
Are there any convenient nearby businesses or services near Candlewood Suites Louisville Airport for travelers?
Yes, nearby there are car and truck rental services like Ryder System, Inc. and Ryder Truck Rental, as well as banking services such as Green Bank and Veritex Community Bank which can help travelers with transport and financial needs.
What dining options are available near Candlewood Suites Louisville Airport?
Nearby dining includes fast food options such as KFC and Taco Bell, and pizza available at Yum CS.
Brand Certified Facts from Candlewood Suites Louisville Airport by IHG
This information is certified by Candlewood Suites Louisville Airport by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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