Business Details
About
HotelBest Western
Located in Louisville,KY, the Best Western Louisville East Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Louisville East Inn & Suites
9802 BUNSEN WAY, Louisville, KY
40299, United States
Hours
Reviews
3.9
1,285 reviews
5 stars
578
4 stars
331
3 stars
167
2 stars
71
1 star
138
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and unpleasant odors throughout the hotel.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and unhelpful responses to complaints.
Condition of Facilities
Many guests noted that the hotel is outdated and in disrepair, with issues such as broken furniture, malfunctioning amenities, and general neglect.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking or below expectations.
Safety Concerns
Several reviews mentioned a sketchy atmosphere with reports of suspicious activity around the hotel, impacting guests' comfort and sense of security.
- GCGrace Cruz4 days ago2.0Aún q la abitavion no está mal la ubicación y servicio en el piso 5 cuando sales por el pasillo es un olor fuerte a Marihuana tristemente
- ASAnissa StricklandDec 7, 20255.0This is my go to stop whenever I travel home to NC from MO. The front desk staff is so friendly and helpful! Especially Deepak.
- KIKyle IsetonNov 29, 20252.0Had a few bad experiences with our stay , first of all the couch bed we pulled out had dirty sheets still on it and the bed being broke, I had to go over to target to get them a air mattress. 2nd the key cards wasn't working half the time so we would be stuck outside of our room being on the 5th floor I would have to wait on the 1 elevator the hotel had. Breakfast was not so great either had to buy breakfast on the way home .
- TMTinasha MarshallNov 25, 20252.0The attendant was very nice when me and my boyfriend first arrived I felt like the picture did not look anything like what we seen in person, everything is so close together then once me and my boyfriend left back out to go get food there was a condom right next to the car. Very Unsanitary, the fan in the bathroom was super loud, shower didn’t look clean so we didn’t shower, then also the next morning we went downstairs to go get breakfast and there was a lady who looked like she was on drugs. The food wasn’t up to par. Just wouldn’t recommend going there.and the whole hotel had a AWFUL smell I felt like it was just meant for older couples, there was a dog barking for a good 6mins, DONT RECOMMEND!
- AHAndres HerreraNov 9, 20251.0Una experiencia terrible en este hotel. Las sábanas de mi cama tenían un salpique de algún líquido rojo. Detrás de la cama había un vapeador, el tele se estaba cayendo, la regadera de la ducha se sostenía milagrosamente, y la alfombra pareciera no conoce una aspiradora. Terrible experiencia.
Frequently Asked Questions About Best Western Louisville East Inn & Suites
What are the operating hours of Best Western Louisville East Inn & Suites?
The hotel operates 24 hours a day, 7 days a week.
Is free Wi-Fi available at Best Western Louisville East Inn & Suites?
Yes, free Wi-Fi is available throughout the hotel.
Where is Best Western Louisville East Inn & Suites located?
It is located at 9802 Bunsen Way, Louisville, KY 40299, USA.
Which brand is Best Western Louisville East Inn & Suites affiliated with?
The hotel is part of the Best Western brand.
What is the contact number for Best Western Louisville East Inn & Suites?
You can reach the hotel at +1 502-499-0000.
Does Best Western Louisville East Inn & Suites offer any special promotions?
Yes, they offer a promotion where you stay 2 nights and receive a $50 Best Western Gift Card.
Can guests access the internet from their rooms or the business center?
Yes, guests have free internet access both in their rooms and at the business center.
What nearby point of interest can guests visit for spiritual services?
Guests can visit New Creation Worship Center, a nearby church, which can be a place for spiritual gatherings.
How can nearby Best Western Louisville East hotels benefit travelers?
The presence of multiple Best Western Louisville East hotels nearby gives travelers additional accommodation options and convenience.
Are there professional engineering services close to Best Western Louisville East Inn & Suites?
Paradigm Engineers and Constructors, a nearby professional engineering service provider, is located close to the hotel and can be useful for business travelers requiring such services.