Business Details
About
Hotel
Located in Louisville,KY, the Best Western Louisville East Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Louisville East Inn & Suites
9802 BUNSEN WAY, Louisville, KY
40299, United States
Hours
Reviews
3.9
1,280 reviews
5 stars
576
4 stars
330
3 stars
167
2 stars
68
1 star
139
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unpleasant odors, and pest issues.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported rude behavior and poor service.
Room Condition
Many guests noted that the rooms were outdated and in disrepair, with issues such as broken appliances and uncomfortable beds.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking.
Atmosphere Concerns
Several reviews mentioned a sketchy atmosphere with reports of drug use and noise disturbances, impacting guests' comfort.
- AHAndres HerreraNov 9, 20251.0Una experiencia terrible en este hotel. Las sábanas de mi cama tenían un salpique de algún líquido rojo. Detrás de la cama había un vapeador, el tele se estaba cayendo, la regadera de la ducha se sostenía milagrosamente, y la alfombra pareciera no conoce una aspiradora. Terrible experiencia.
- BHBianey HerreraOct 31, 20251.0This place is literally so disgusting and smells awful!!! We drove from very far and just wanted a place to sleep a couple hours had I known it was this bad I would have went elsewhere. There is hairs on the bathroom floor and tub like it hasn’t been cleaned. The halls smell damp and nasty the attendant at the front desk is rude! Save your time and money and go elsewhere. You pay to get a clean and comfortable environment to get some rest in!!! I have stayed at best western plenty of times with no issue but this is clearly is a ver awful experience.
- TVTina VirgilOct 29, 20255.0I recently came here and I am really glad I came . The service is wonderful the front desk very kind and helpful The housekeeping are outstanding. My room is clean quiet and a pleasant stay!!! Outstanding service
- BPBill PottsOct 25, 20254.0bed was a little uncomfortable. plug next to bed did not work. the rest of the stay was great.
- ELEdgar De LeónOct 8, 20255.0Love coming to this location when work requires me to visit Louisville. Erik always makes it a friendly welcoming experience. Best recommendations and awesome conversations Thank you
Frequently Asked Questions About Best Western Louisville East Inn & Suites
What are the operating hours of Best Western Louisville East Inn & Suites?
The hotel operates 24 hours a day, 7 days a week.
Is free Wi-Fi available at Best Western Louisville East Inn & Suites?
Yes, free Wi-Fi is available throughout the hotel.
Where is Best Western Louisville East Inn & Suites located?
It is located at 9802 Bunsen Way, Louisville, KY 40299, USA.
Which brand is Best Western Louisville East Inn & Suites affiliated with?
The hotel is part of the Best Western brand.
What is the contact number for Best Western Louisville East Inn & Suites?
You can reach the hotel at +1 502-499-0000.
Does Best Western Louisville East Inn & Suites offer any special promotions?
Yes, they offer a promotion where you stay 2 nights and receive a $50 Best Western Gift Card.
Can guests access the internet from their rooms or the business center?
Yes, guests have free internet access both in their rooms and at the business center.
What nearby point of interest can guests visit for spiritual services?
Guests can visit New Creation Worship Center, a nearby church, which can be a place for spiritual gatherings.
How can nearby Best Western Louisville East hotels benefit travelers?
The presence of multiple Best Western Louisville East hotels nearby gives travelers additional accommodation options and convenience.
Are there professional engineering services close to Best Western Louisville East Inn & Suites?
Paradigm Engineers and Constructors, a nearby professional engineering service provider, is located close to the hotel and can be useful for business travelers requiring such services.