Holiday Inn Express & Suites London by IHG

4.0
658 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay with Us on Your Next Trip to London, KYOur hotel's conveniently located halfway between Knoxville, TN and Lexington, KY right off of I-75. Because the Holiday Inn Express® London, KY hotel is situated in the foothills of the Appalachian Mountains, you'll enjoy beautiful views year-round.If you're coming to the area for work, we offer a variety of great business amenities. Our property has over 700 sq. ft. of flexible meeting and event space, as well as a 24-hour business center with copy services, a personal computer and free Wi-Fi access. In addition, companies like Sara Lee and St. Joseph Hospital are near our hotel in London, Kentucky.This hotel's location is great for leisure travelers, too! Outdoor enthusiasts are glad that we're only a few miles from the Levi Jackson Wilderness Road State Park and Laurel Lake. Bargain hunters appreciate that Flea Land Flea Market is in close to proximity. The World Chicken Festival takes place every year in London, KY, and our hotel's guests also enjoy this event, which has contests, parades, rides and, of course, chicken.In addition to an ideal location, we have great amenities. Every morning, we serve the complimentary, hot Express Start Breakfast Bar, featuring our signature cinnamon rolls. It's sure to be one of the best free breakfasts in London, Kentucky! Our hotel's indoor pool and fitness center also allow you to keep up with your daily workout routine while on the road.

Location

Holiday Inn Express & Suites London by IHG
506 Minton Drive, London, KY
40741, United States

Hours

Reviews

4.0
658 reviews
5 stars
345
4 stars
157
3 stars
57
2 stars
36
1 star
63

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, stained linens, and mold in bathrooms.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unaccommodating.

Maintenance Problems

Guests reported various maintenance issues, such as broken bathroom fixtures, loose tiles, and malfunctioning air conditioning.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others criticized the quality and variety.

Location and Accessibility

The hotel is noted for its convenient location, but some guests found the parking situation confusing and difficult.
  • WW
    Willie Wonka
    Dec 25, 2025
    1.0
    The bed sheets smelled like they have not been washed before I checked in, stains on the couch and the room smelled like someone farted none stop. The bathroom has broken tiles and bad smell coming out of the drain. Will never go back to this hotel again. Be warned !
  • PF
    PHILIP FINKLE
    Dec 23, 2025
    5.0
    Great location for downtown good parking right off 26
  • CB
    CASA DE PODER BRADENTON
    Dec 4, 2025
    1.0
    The hotel lobby is beautiful, but the room was poorly maintained. The walls were scratched, unpainted, and had visible holes. The floor tiles sounded loose when stepping on them, and the doors had mold on the hinges. The bathtub was sunken near the drain. When we arrived, another guest was complaining at the front desk that their bed smelled like spit. Upon entering our room, we checked the bed and thankfully it was fine. However, the manager on duty this morning (December 4th, 2025 , around 8:30 AM) was very rude to us during check-out. When we shared our concerns, he became upset and claimed no one had complained before. The hotel definitely needs repairs and maintenance in its rooms.
  • JJ
    J J
    Nov 12, 2025
    5.0
    clean hotel very kind gal at counter upon check in we are so appreciative of a nice clean friendly hotel thanks for the great sleep and awesome service would stay here again if traveling in the area..
  • DB
    Debbie Beaird
    Oct 30, 2025
    5.0
    The room was very nice. I didn’t get the name of the man that checked us in but he was so helpful, answering questions about directions & recommended a great place to eat. We will definitely stay there if we’re ever back in the area.

Frequently Asked Questions About Holiday Inn Express & Suites London by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites London by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast available at the hotel?

Yes, a complimentary breakfast is available featuring a buffet breakfast bar with signature cinnamon rolls.