Holiday Inn Express & Suites London by IHG

4.0
654 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Stay with Us on Your Next Trip to London, KYOur hotel's conveniently located halfway between Knoxville, TN and Lexington, KY right off of I-75. Because the Holiday Inn Express® London, KY hotel is situated in the foothills of the Appalachian Mountains, you'll enjoy beautiful views year-round.If you're coming to the area for work, we offer a variety of great business amenities. Our property has over 700 sq. ft. of flexible meeting and event space, as well as a 24-hour business center with copy services, a personal computer and free Wi-Fi access. In addition, companies like Sara Lee and St. Joseph Hospital are near our hotel in London, Kentucky.This hotel's location is great for leisure travelers, too! Outdoor enthusiasts are glad that we're only a few miles from the Levi Jackson Wilderness Road State Park and Laurel Lake. Bargain hunters appreciate that Flea Land Flea Market is in close to proximity. The World Chicken Festival takes place every year in London, KY, and our hotel's guests also enjoy this event, which has contests, parades, rides and, of course, chicken.In addition to an ideal location, we have great amenities. Every morning, we serve the complimentary, hot Express Start Breakfast Bar, featuring our signature cinnamon rolls. It's sure to be one of the best free breakfasts in London, Kentucky! Our hotel's indoor pool and fitness center also allow you to keep up with your daily workout routine while on the road.

Location

Holiday Inn Express & Suites London by IHG
506 Minton Drive, London, KY
40741, United States

Hours

Reviews

4.0
654 reviews
5 stars
343
4 stars
156
3 stars
58
2 stars
36
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Kimberly and Melissa.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms, mold, and unkempt bathrooms, which negatively impacted guest experiences.

Room Quality

Guests reported mixed experiences with room quality, noting issues such as outdated decor, uncomfortable beds, and maintenance problems.

Breakfast Experience

The breakfast received mixed reviews, with some guests enjoying the variety while others found the quality lacking.

Location and Accessibility

The hotel is conveniently located near food options and the interstate, but some guests found the parking and access confusing.
  • JJ
    J J
    Nov 12, 2025
    5.0
    clean hotel very kind gal at counter upon check in we are so appreciative of a nice clean friendly hotel thanks for the great sleep and awesome service would stay here again if traveling in the area..
  • DB
    Debbie Beaird
    Oct 30, 2025
    5.0
    The room was very nice. I didn’t get the name of the man that checked us in but he was so helpful, answering questions about directions & recommended a great place to eat. We will definitely stay there if we’re ever back in the area.
  • AY
    Ava Young
    Oct 26, 2025
    4.0
    Parker was a great help whenever we go to the hotel. Told us the best places to eat, very well spoken young man. Kimberly is an amazing outgoing person as well, had a positive attitude our whole stay!
  • JH
    Jennifer Hudson
    Oct 15, 2025
    5.0
    Kimberly checked us in. She is the epitome of hospitality and what it means for service! It was late and she had me in tears with her kindness (we had been driving for 15 hours) and we were completely exhausted. Her suggestions, helpfulness and gestures were the kindest I have ever experienced. Shout out to Kimberly.
  • JK
    James Kapantais
    Oct 15, 2025
    1.0
    This hotel should rent rooms by the hour. It was filthy and very poorly maintained. The room smelled of mold and the floor and carpeting were very dirty (wear shoes or flip flops or your bottom of your feet will be nasty) and was told we couldn’t change rooms because they were full. I was solicited to purchase vape products the moment I stepped out of my car to check in. If you’re considering this hotel, you’re better off in a tent.

Frequently Asked Questions About Holiday Inn Express & Suites London by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites London by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast available at the hotel?

Yes, a complimentary breakfast is available featuring a buffet breakfast bar with signature cinnamon rolls.