Stay with Us on Your Next Trip to London, KYOur hotel's conveniently located halfway between Knoxville, TN and Lexington, KY right off of I-75. Because the Holiday Inn Express® London, KY hotel is situated in the foothills of the Appalachian Mountains, you'll enjoy beautiful views year-round.If you're coming to the area for work, we offer a variety of great business amenities. Our property has over 700 sq. ft. of flexible meeting and event space, as well as a 24-hour business center with copy services, a personal computer and free Wi-Fi access. In addition, companies like Sara Lee and St. Joseph Hospital are near our hotel in London, Kentucky.This hotel's location is great for leisure travelers, too! Outdoor enthusiasts are glad that we're only a few miles from the Levi Jackson Wilderness Road State Park and Laurel Lake. Bargain hunters appreciate that Flea Land Flea Market is in close to proximity. The World Chicken Festival takes place every year in London, KY, and our hotel's guests also enjoy this event, which has contests, parades, rides and, of course, chicken.In addition to an ideal location, we have great amenities. Every morning, we serve the complimentary, hot Express Start Breakfast Bar, featuring our signature cinnamon rolls. It's sure to be one of the best free breakfasts in London, Kentucky! Our hotel's indoor pool and fitness center also allow you to keep up with your daily workout routine while on the road.
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Kimberly and Melissa.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, mold, and unkempt bathrooms, which negatively impacted guest experiences.
Room Quality
Guests reported mixed experiences with room quality, noting issues such as outdated decor, uncomfortable beds, and maintenance problems.
Breakfast Experience
The breakfast received mixed reviews, with some guests enjoying the variety while others found the quality lacking.
Location and Accessibility
The hotel is conveniently located near food options and the interstate, but some guests found the parking and access confusing.
JJ
J J
Nov 12, 2025
5.0
clean hotel very kind gal at counter upon check in we are so appreciative of a nice clean friendly hotel thanks for the great sleep and awesome service would stay here again if traveling in the area..
DB
Debbie Beaird
Oct 30, 2025
5.0
The room was very nice. I didn’t get the name of the man that checked us in but he was so helpful, answering questions about directions & recommended a great place to eat. We will definitely stay there if we’re ever back in the area.
AY
Ava Young
Oct 26, 2025
4.0
Parker was a great help whenever we go to the hotel. Told us the best places to eat, very well spoken young man. Kimberly is an amazing outgoing person as well, had a positive attitude our whole stay!
JH
Jennifer Hudson
Oct 15, 2025
5.0
Kimberly checked us in. She is the epitome of hospitality and what it means for service! It was late and she had me in tears with her kindness (we had been driving for 15 hours) and we were completely exhausted. Her suggestions, helpfulness and gestures were the kindest I have ever experienced. Shout out to Kimberly.
JK
James Kapantais
Oct 15, 2025
1.0
This hotel should rent rooms by the hour. It was filthy and very poorly maintained. The room smelled of mold and the floor and carpeting were very dirty (wear shoes or flip flops or your bottom of your feet will be nasty) and was told we couldn’t change rooms because they were full. I was solicited to purchase vape products the moment I stepped out of my car to check in. If you’re considering this hotel, you’re better off in a tent.
Frequently Asked Questions About Holiday Inn Express & Suites London by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites London by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast available at the hotel?
Yes, a complimentary breakfast is available featuring a buffet breakfast bar with signature cinnamon rolls.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites London by IHG?
No, pets including cats and dogs are not allowed at the hotel.
What fitness and recreational facilities are available on-site?
Guests can enjoy the fitness center, an indoor pool, and a hot tub during their stay.
Is the hotel accessible for guests with disabilities?
Yes, the hotel offers accessible parking, is mobility accessible, and has an elevator available.
What business amenities does the hotel offer?
The hotel features a 24-hour business center with copy services, a personal computer, free Wi-Fi, and over 700 sq. ft. of flexible meeting and event space.
Are there any nearby hotels or accommodations around Holiday Inn Express & Suites London by IHG?
Yes, nearby accommodations include Country Inn & Suites by Radisson, Baymont by Wyndham, and Baymont Inn & Suites London KY which may be options if this hotel is fully booked.
What local attractions can guests visit near the hotel?
Guests can explore attractions such as Cumberland Falls National Park and Levi Jackson Wilderness Road State Park, both offering scenic outdoor experiences.
Are there dining options close to the hotel?
Yes, nearby dining options include Slim Chickens, Steak 'n Shake, Frisch's Big Boy, Starbucks, 3volution BBQ, Fazoli's, McAlister's Deli, and Quiznos, giving guests a variety of American and international cuisine options.