Business Details
About
HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting LocationsCandlewood Suites
Candlewood Suites Lexington Medical District
A beautiful Extended Stay hotel in the heart of Lexington, KY University/Medical District.
Discover the Candlewood Suites Lexington Medical District. Our premier location makes our hotel an ideal choice for your stay. We offer cozy apartment-like hotel rooms and suites within 1 mile of the University of Kentucky and the Medical District. Whether visiting for business or leisure, our central location is ideal for visiting all major attractions in Bluegrass Country including Keeneland (4 miles), Central Bank Center, Rupp Arena (1 mile), Kroger Field (1 mile) and the surrounding bourbon distilleries.
Relax and grill in the gazebo which offers indoor and outdoor seating. Stay connected with free high-speed Wi-Fi. Enjoy our modern amenities which include spacious suites with fully equipped kitchens, flexible workstations, Candlewood Gym, and free laundry facilities. The Candlewood Cupboard allows guests to stock up on a variety of breakfast items, beverages, snacks, frozen entrées and more. Forget something? Visit our Lending Locker where guests enjoy complimentary use of common household items such as a George Foreman Grill or even board games.
Meet in style in our 750 sq. ft. Lexington Room, which can accommodate 30 people.
Location
Candlewood Suites Lexington - Medical District by IHG
501 Waller Avenue, Lexington, KY
40504, United States
Hours
Reviews
4.2
211 reviews
5 stars
136
4 stars
32
3 stars
12
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported rude behavior from specific employees.
Cleanliness Issues
While several guests noted the hotel was clean, there were multiple complaints about dirty rooms, including reports of bed bugs and unclean bathrooms.
Billing Concerns
Numerous reviews highlighted issues with deceptive billing practices, including unexpected charges and difficulties in obtaining refunds for incidental fees.
Noise Complaints
Several guests reported significant noise disturbances during their stays, particularly at night, affecting their overall comfort.
Location Benefits
The hotel is conveniently located near medical facilities, which many guests appreciated, especially those visiting family members in the hospital.
- GGGuilliene Galla3 days ago1.0They charge my card twice and never refunded. I have been calling many times and still not able to figure out why.
- RBRobert BoggsJan 2, 20261.0Charged me for a day I didn’t stay because I cheated out because the staff was rude. Go to the the Tru by Hilton if you’re wanting a drama free , clean, comfortable place to stay. I am a diamond elite member so I know what I am talking about. In my opinion I suggest the tru or Campbell house .
- CTCarrie TiptonDec 25, 20251.0DECEPTIVE BILLING — this hotel advertises a price, then upon arrival they attempt to charge a mandatory $10/night “incidental charge” whether you purchase snack items or not. I asked if the charge was refunded if we didn’t buy anything and was told it was NOT refunded, it was a charge. When I showed the clerk my reservation, which clearly showed the contracted rate and no incidental fees mentioned, I was told “I just work here, you have to pay it.” I had to insist she call an off-site manager to waive it. This hotel advertises on Booking and Expedia with lower rates than their nearby competitors, then attempts to up your rate when you arrive.
- AMAbbie's musicDec 9, 20254.0Great place if you need to be at UK hospital or Veterans
- AAAmy AdairDec 1, 20251.0Room is fine. But why so much noise in the middle of the night? 3rd time we've stayed in 6 months and every time we try to go to bed. Its incredibly noisy around 11pm til 3 or 4am. The room even shakes no matter what floor we're on! Its unnerving
Frequently Asked Questions About Candlewood Suites Lexington - Medical District by IHG
What are the check-in and check-out times at Candlewood Suites Lexington Medical District?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is parking available at the hotel and is it free?
Yes, free parking is available for guests at Candlewood Suites Lexington Medical District.
Does Candlewood Suites Lexington Medical District allow pets?
Yes, pets are welcome at the hotel, and dogs are specifically allowed.
Are there any business facilities available at the hotel?
Yes, the hotel offers a business center and a meeting room that accommodates up to 30 people.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas at the hotel.
Are there any fitness facilities available on-site?
Yes, there is a fitness center available for free for all guests.
Is the hotel accessible for guests with mobility needs?
Yes, the property is mobility accessible and has accessible parking and elevators.
What nearby restaurants can guests visit around Candlewood Suites Lexington Medical District?
Guests can visit nearby restaurants such as Slim Chickens, Subway, Lex Deli, The Wok, and Roly Poly, all within walking distance for convenient dining options.
Are there any notable nearby medical facilities around the hotel?
Yes, the hotel is near several medical facilities including CHI Saint Joseph Health - Saint Joseph Hospital, Saint Joseph Hospital, Sleep Disorder Center, and Audubon Dental & Implant Center.
What attractions or entertainment venues are close to Candlewood Suites Lexington Medical District?
Nearby attractions include Central Bank Center and Rupp Arena, both about 1 mile away, and Keeneland race course approximately 4 miles from the hotel.