Holiday Inn Express Lexington North-Georgetown by IHG

Reviews

• BC

  Brooks Carlson

  Apr 6, 2026
  5.0
  The people that cleaned the rooms were all nice I really enjoyed meeting Brooke she was very friendly and very helpful.Sandy was very very friendly polite and helpful.
• RS

  Rhonda Stokes

  Apr 4, 2026
  5.0
  The customer service at this hotel is top notch! Ms. Cindy is a great face of the brand. As we entered she was a smiling personality full of hospitality and enthusiasm. She made excellent recommendations and went above and beyond to make it feel like home! The beds are comfy and the room was nice and cool. The bathroom was adequate. The breakfast was a nice plus too. Nothing fancy but hit the spot!
• CL

  Christian Lisenby

  Apr 3, 2026
  5.0
  Cindy was absolutely amazing. Super personable and helpful with all our questions. Even put us onto one of the best steakhouses we’ve been to in a while!
• LH

  Lindsay Hayes

  Apr 2, 2026
  3.0
  “Holiday Inn Express in Georgetown, Kentucky is in a great location and looks fantastic from the outside—honestly, it gives off that ‘new build or freshly renovated’ vibe at first glance. But once you step inside, it doesn’t quite match that first impression. The lobby area was partially blocked off, possibly due to a leak since there were ceiling tiles missing. Some furniture was taped off, and there was a strong smell—whether it was heavy fragrance or disinfectant, I’m not sure—but it was enough to give me an immediate headache. That said, the hotel was very clean. And for me, that’s number one. I didn’t see any dirt, stray hairs, or bugs anywhere, and that goes a long way. We stayed in a king room, and I’ll give credit where it’s due—it was spacious, modern, and very thoughtfully laid out. There were plenty of places to put your things, including a built-in bench and desk setup so you didn’t have to throw your bags on the floor (which I always appreciate). There were lots of outlets by the bed, a nice reading lamp, and everything felt functional and intentional. One of my favorite features was the window setup. Instead of those useless curtains that never fully close, they had two pull-down shades—a light-filtering one for privacy and a blackout shade that actually blocks the light. I wish every hotel would switch to that. The room had a clean, modern, minimalist feel. Nothing over the top, just simple and well done. Now—the bathroom. It had its pros and cons. The shower itself was fantastic. Walk-in, great water pressure, and hot water that actually stayed hot. You could take a long, steamy shower and feel like you washed the day—and your bad mood—right off of you. I’m big on that, and this place nailed it. But the rest of the bathroom? Not so much. The door didn’t latch properly and didn’t fit the frame, so it wouldn’t fully shut. It had clearly been painted over and patched in spots, and the hardware looked mismatched—like a quick fix instead of a finished job. There was also no exhaust fan, which made the whole room hot, foggy, and uncomfortable after a shower. Trying to get ready in there felt like doing your makeup in a sauna. There was a full-length mirror outside the bathroom, but the lighting wasn’t great and there wasn’t a good place to set anything, which made getting ready more difficult than it needed to be. Honestly, hotels should really start adding proper vanity areas outside the bathroom—it would make a huge difference. Now, my biggest concern—the room door. It didn’t fit the frame properly and had about a half-inch to an inch gap at the bottom. You could clearly see light from the hallway, especially at night. While it did lock, it didn’t feel fully secure. If I had been staying alone, I would have gone straight back to the front desk and asked for another room. We ended up stuffing towels along the bottom just to block the light. That, to me, is more than an inconvenience—it’s a safety issue. On the positive side, the staff was pleasant and helpful, which I really appreciated. That’s not always a given, and it made a difference. Check-in and check-out were quick and easy, and they had plenty of luggage carts available. There was also a small outdoor seating area, which was a nice touch. I didn’t personally try the breakfast, but my husband said it was good, with a nice coffee machine and a decent selection. Parking, however, could be an issue. We were able to find a spot, but there weren’t many left. If the hotel was at full capacity, I could definitely see guests struggling to find parking. So—would I stay here again? If I got a good deal, yes. But I would absolutely check that the door shuts properly before settling in—that’s non-negotiable for me. Overall, it’s a clean hotel in a great location with a well-designed room and an excellent shower. But there are some maintenance and safety concerns that shouldn’t be overlooked. Great bones… but a few things definitely need attention.”
• ZD

  Zuleika DeJesus

  Apr 1, 2026
  5.0
  We had a great stay at the Holiday Inn Express Georgetown! Our group booked 16 rooms for two nights, and everything exceeded our expectations. After a long 15-hour drive from Florida, the staff kindly allowed us to check in early and even had water and snacks ready for us—such a thoughtful touch! Everyone was friendly, professional, and made us feel very welcome. Breakfast was good, and the service throughout our stay was excellent. Overall, a 5/5 experience. I would definitely recommend this location!

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