Holiday Inn Express & Suites Franklin by IHG

4.3
810 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Stay Smart at One of the Best Hotels in Franklin, KYLocated off Interstate 65 and just a day's drive from Chicago and the Gulf of Mexico, our Franklin, KY hotel's the perfect place for you to spend a comfortable night on your road trip or while you're traveling for business.Our hotel's guests in Franklin, KY enjoy convenient access to the Kenny Perry Golf Course and the Kentucky Downs Race Course, where the Kentucky Cup Turf Festival is held every year. Music City USA, also known as Nashville, Tennessee, is just a short drive from our hotel, so feel free to take the entire family to see Ryman Auditorium and the Grand Ol' Opry while you're in Franklin, KY.Our hotel's corporate travelers appreciate our list of technical amenities. Complimentary high-speed Internet access is available throughout the hotel in addition to a 24-hour Business Center with fax, copy, e-mail and print services. Be sure to reserve our spacious meeting room and let our helpful service staff aid you in making your next event a success.During your stay in Franklin, KY, enjoy our hotel's excellent amenities that are sure to make your stay unforgettable. Relax by the indoor, heated pool and whirlpool or burn off a few extra calories in the well-equipped Fitness Center. In addition, we offer our signature Express Start hot breakfast bar everyday for your enjoyment. So, Stay Smart with us because we have the name you trust at the price you can afford!

Location

Holiday Inn Express & Suites Franklin by IHG
85 Neha Drive, Franklin, KY
42134, United States

Hours

Reviews

4.3
810 reviews
5 stars
504
4 stars
171
3 stars
64
2 stars
26
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating.

Cleanliness

While some guests reported clean rooms, others mentioned issues with cleanliness, including bugs and unclean bathrooms.

Breakfast Quality

The breakfast received positive feedback for variety and quality, although some guests found it lacking or unsatisfactory.

Noise Issues

Several reviews highlighted noise disturbances from other guests and the surrounding area, impacting sleep quality.

Value for Money

Customers expressed mixed feelings about the pricing, with some feeling it was overpriced for the quality received.
  • JG
    Julie Gauthier
    Nov 2, 2025
    1.0
    No because bed bugs in reviews without management addressing issue. HUGE RED FLAG!
  • YD
    yossica dials
    Oct 31, 2025
    5.0
    Last night me , my husband ,and grandson stayed at this location and I was so very happy we did . The staff was suuuuuuper friendly. Very friendly, very polite and very hospitable. I have never wanted to return to a hotel in my life but I will definitely visit this location again.i will gladly drive from Alabama again just to stay here . Thanks for a wonderful visit
  • DM
    Donny Melanson
    Oct 18, 2025
    4.0
    Great breakfast for a HI Express.
  • AA
    Acridian
    Sep 26, 2025
    2.0
    I tried spending a little extra to have a better experience compared to other hotels in the area and it was a complete waste of money. There were ants the room and blood stain on the sheet but the worst of it was I couldn't sleep at all, sounded like there was a company kickball game going on above me. You could hear EVERYTHING happening in the hallway, room service started knocking on doors and cleaning rooms at 7am. Internet was horrible, a whopping 4mb/s so I couldn't even stream anything let alone try to do any work. Considering this hotel is almost double the price to others in the immediate area it's not worth it. Save some money and stay elsewhere or spend 20$ more to stay at the new hotel at the casino down the street.
  • TA
    Terri's Adventures
    Sep 3, 2025
    5.0
    Very clean and I enjoyed staying there again.

Frequently Asked Questions About Holiday Inn Express & Suites Franklin by IHG

Does Holiday Inn Express & Suites Franklin offer free breakfast?

Yes, free Express Start hot breakfast buffet is available every day at the hotel.

What are the check-in and check-out times at Holiday Inn Express & Suites Franklin?

Check-in time is 3:00 PM and check-out time is 11:00 AM.