Best Western Plus Elizabethtown Inn & Suites

4.4
423 reviews
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Business Details

2014 N Mulberry St, Elizabethtown, KY
42701-2053, United States
(270) 900-4518
http://bestwestern.com
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About

Hotel
At the Best Western Plus Elizabethtown Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Elizabethtown Inn & Suites will stand out among other hotels in Elizabethtown,KY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Elizabethtown Inn & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Elizabethtown Inn & Suites
2014 N Mulberry St, Elizabethtown, KY
42701-2053, United States

Hours

Reviews

4.4
423 reviews
5 stars
291
4 stars
77
3 stars
21
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its clean rooms and facilities, although some reported issues with mold and hair in bathrooms.

Staff Performance

The staff received numerous compliments for being friendly and helpful, with specific mentions of employees like Ron and Melissa for their exceptional service.

Breakfast Quality

Guests enjoyed the breakfast offerings, highlighting the variety and quality, although some noted that breakfast hours could be improved.

Room Comfort

While many found the rooms spacious and comfortable, there were complaints about uncomfortable beds and issues with amenities like microwaves.

Customer Service Issues

Some guests reported negative experiences with management and billing issues, indicating a need for improved communication and responsiveness.
  • MM
    Marko
    Nov 17, 2025
    5.0
    🌟🌟🌟🌟🌟 5/5 Stars We stayed at the Best Western Plus Elizabethtown Inn & Suites as a group of three and had a great experience. From the moment we arrived, the staff was welcoming, friendly, and always ready to help. Our room was spacious, modern, and extremely clean — ideal for three people. The beds were very comfortable, and we all slept really well. You can tell the hotel takes cleanliness and guest comfort seriously. Breakfast was another highlight. There was a nice selection of fresh options, and everything was well organized and regularly replenished. The location is quiet yet convenient, making it easy for us to get around. We also appreciated the clean and well-kept pool area, which was perfect for relaxing after a long day. Overall, the hotel offered excellent value for the price, and all three of us were very satisfied. Message to the person who took care of the breakfast area: Thank you so much for taking such great care of us in the breakfast area during our stay. We truly appreciated your friendliness, your attention to detail, and the warm atmosphere you created each morning. Your effort made our stay even more enjoyable. Keep up the excellent work! We would definitely stay here again and highly recommend the Best Western Plus Elizabethtown Inn & Suites!
  • AB
    Andrew Brown
    Nov 11, 2025
    4.0
    Great place to stay for a quick night. Ryan helped me check in after midnight. Great guy brought extra blankets etc. breakfast gravy biscuits were nice and warming on a cold morning!
  • SW
    Stephen Willhite
    Nov 4, 2025
    1.0
    Experience with management was extremely disappointing. One manager in particular was not straightforward. I would not do business of any kind with them.
  • SK
    Stephanie Knust
    Oct 26, 2025
    1.0
    Room was great staff was horrible. We were there for soccer tournament had a block and we had 2 teams there. They said conf room was booked but we could use lobby for pizza and bracelet making. They said we were too loud and had complaints and it was 8 pm they weren’t loud at all. They called cops on us and we offered them pizza. They ended up saying conf room was available charged is $150 for it and it was absolutely ridiculous. If they don’t want it “noisy” don’t cater to sports teams below is the text we all got
  • JH
    Jake Housewright
    Oct 22, 2025
    5.0
    It was my first time staying here and overall I was really impressed Everything was nice and smelled clean The pool was little cold but I didn't mind The lobby was nice and clean And the staff was really friendly and helpful with me and my mom making the appropriate accommodations since she's disabled Overall if I'm in the area again I'll be staying here ❤️
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Frequently Asked Questions About Best Western Plus Elizabethtown Inn & Suites

What amenities are available at Best Western Plus Elizabethtown Inn & Suites?

The hotel offers free Wi-Fi, spacious work desks, in-room mini fridges, and an in-house fitness room.

What are the check-in and check-out hours at Best Western Plus Elizabethtown Inn & Suites?

The hotel operates 24 hours a day, meaning guests can check in or out at any time.