Holiday Inn Cincinnati-Riverfront by IHG

3.8
1363 reviews
Enjoy a comfortable stay at Holiday Inn Cincinnati - Riverfront.

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Nestled along the Ohio River, Holiday Inn Cincinnati – Riverfront offers the perfect blend of scenic charm and urban energy, with easy access to downtown Cincinnati’s dining, shopping, and live entertainment. Catch a Bengals game at Paycor Stadium, stroll Newport on the Levee, or explore cultural highlights like the historic MainStrasse Village—all nearby. Visit the Cincinnati Zoo or dive into fun at the Newport Aquarium. As a preferred partner of Answers in Genesis, we welcome visitors to the Ark Encounter and Creation Museum, while our collaborations with MeetNKY and The Southbank Shuttle Trolley make exploring downtown attractions effortless. Business travelers appreciate proximity to major corporations like Ashland Marathon, Duke Energy, UPS, P&G, and Kroger. Wake up to stunning views of the Cincinnati skyline, the Ohio River, or MainStrasse Village, and fuel your day with comfort classics at Grilled & Chilled, where kids under 12 eat free. Stay energized in our 24-hour Fitness Center and enjoy a relaxing dip in our outdoor pool. Host unforgettable events in our versatile venues and take advantage of free Wi-Fi, free parking, and pet-friendly accommodations. After a busy day, retreat to our thoughtfully designed guest rooms offering the ideal blend of comfort and convenience. Whether you're here for work or play, our hotel offers everything you need for a memorable stay in Cincinnati.

Location

Holiday Inn Cincinnati-Riverfront by IHG
600 W Third Street, Covington, KY
41011, United States

Hours

Reviews

3.8
1,363 reviews
5 stars
529
4 stars
393
3 stars
196
2 stars
105
1 star
140

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jennifer, Ashley, and Clare for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and reports of bed bugs.

Outdated Facilities

Guests frequently noted that the hotel is outdated, with many rooms and fixtures in need of renovation and modernization.

Booking and Check-in Problems

Several customers experienced issues with their bookings, including lost reservations and problems with room access, leading to frustration during check-in.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying the options while others criticized the quality and lack of complimentary offerings.
  • RK
    Rick Kelly
    Nov 14, 2025
    5.0
    A solid hotel with a great staff. Forgot my I-Phone charger and Norell behind the desk went out to her car and got her personal charger for me to use. Amber and "Slim" in the restrauant/bar were great and friendly as well. All the staff had a "family" approach to running the hotel which is becoming rare.
  • EE
    Emily Evans
    Nov 10, 2025
    3.0
    They are unfortunately very understaffed. Our hallway reeked of cigarette smoke. The room was clean.
  • ME
    Martha Earngey
    Nov 3, 2025
    4.0
    Had a wonderful experience at this hotel. After unpacking we discovered that the TV didn't work right. Clare was able to move us next door so we didn't have to miss football. And, she brought us a warmed extra blanket. The staff we dealt with were very nice and helpful. There were plenty of breakfast choices. The cinnamon roll and sausage were the winners. We would recommend avoiding the scrambled eggs.
  • NC
    Noemi M Castellano
    Nov 2, 2025
    2.0
    These rooms were ok and when I made the reservation I told the woman over the phone twice we didn't need a pull out sofa bed. It was more expensive on the website for that but guess what, we ended up with a sofa bed. The ice machine on our floor didn't work. Behind the bedside stand is the power strip which was covered in dust. Breakfast is NOT free at Holiday Inn's. $10.95 for the same stuff you get at Holiday Inn Express for free. The shower was terribly gross along the sliding door track. Body lotion in the shower and no body wash either. The pillows were lumpy and not good. The curtains didn't close all the way so light still got into our room. Wouldn't book again and we are members too!
  • JP
    Joanna Payton
    Nov 1, 2025
    2.0
    Booked a room 10 days in advance and over a 12 hour car ride was told they couldn't find my booking and was out of the room i booked. I'll give a few stars considering they gave me a room.

Frequently Asked Questions About Holiday Inn Cincinnati-Riverfront by IHG

What are the check-in and check-out times at Holiday Inn Cincinnati-Riverfront?

Check-in is at 3:00 PM, and check-out is at 11:00 AM.

Does Holiday Inn Cincinnati-Riverfront offer free parking?

Yes, registered guests receive onsite parking for an extra fee.