Business Details
About
Hotel
Located in Central City,KY, the Best Western Central City is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
344 reviews
5 stars
182
4 stars
88
3 stars
40
2 stars
12
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and attentive during their stay.
Cleanliness
Several reviews highlighted the cleanliness of the rooms and common areas, although some mentioned issues with insects and odors.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Amenities Issues
Guests expressed frustration over the pool being closed and issues with room amenities, such as air conditioning and water pressure.
Customer Service
Mixed reviews on customer service, with some praising responsiveness while others reported negative experiences with management and billing.
- JWJames Riggio (WhiplashPCW)Jul 7, 20251.0Please make sure you check amenities before you make a reservation. Found out at check in that the pool has been closed and won't open until 2026. If this was disclosed, we wouldn't have reserved the room. *UPDATE* I received a review update and mentioned that it's on the site, but it needs to be clearer. When I was checking in, the family in front of me didn't know as well. So it needs to be clearer.
- MLMark LathamJun 12, 20255.0Nice place,very reasonable.
- RRRubiMay 30, 20251.0People in my family were turned away when they were told multiple times via a woman at the front desk today a little after 7 PM that they would be charged for their service animal staying with them. That is absolutely not legal in the state of Kentucky, and this complaint will be formally escalated. If I could get them zero stars for this, I would.
- JCJared CarterFeb 22, 20172.0Fairly clean but staff ignored me.
Frequently Asked Questions About Best Western Central City
What is the address of Best Western Central City?
Best Western Central City is located at 627 S 2ND ST, Central City, KY 42330, US.
Does Best Western Central City offer free Wi-Fi access?
Yes, Best Western Central City provides free Wi-Fi to all guests.
What are the operating hours of Best Western Central City?
Best Western Central City operates 24 hours a day, 7 days a week.
What kind of customer service can I expect at Best Western Central City?
Guests can expect superior customer service that meets all needs and exceeds expectations.
Are there any special offers available at Best Western Central City?
Yes, if you stay 2 nights, you receive a $50 Best Western Gift Card.
How can I contact Best Western Central City by phone or fax?
You can call Best Western Central City at +1 270-757-0222 or send a fax to +1 270-757-9378.
Is there an official website or social media page for Best Western Central City?
Yes, you can visit their website at http://bestwestern.com or their Facebook page at https://www.facebook.com/323154247757979.
What dining options are available near Best Western Central City?
Huddle House, a diner and American restaurant, is located nearby and offers convenient dining options for guests.
Where can I get my car washed near Best Western Central City?
Central City Super Wash is a nearby car wash facility, convenient for guests who need to clean their vehicles during their stay.
Are there other hotels close to Best Western Central City?
Yes, there are multiple nearby hotels including other Best Western Central City locations in the area.