Business Details
About
Hotel
Be inspired at Tru by Hilton Bowling Green. We're steps from Greenwood Mall and within 10 minutes of business parks, top attractions and hiking spots. Catch some zzz's in our efficient rooms or find your new favorite shows across 150 channels.
Bring your breakfast food mood to our free 'Top It' bar with 30 sweet and savory toppings to sprinkle on bagels, yogurt, oatmeal and more. You'll always find gourmet snacks and single-serve beer and wine in our 24/7 market.
Free time is fun with board games in the lobby, a swim in our pool or chill time on the patio. Stretch out in the fitness center or curl up and read in a cushy, sound-absorbing alcove.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton Bowling Green
1864 Cave Mill Road, Bowling Green, KY
42104, United States
Hours
Reviews
4.2
793 reviews
5 stars
470
4 stars
158
3 stars
60
2 stars
42
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty floors, unclean bathrooms, and unkempt rooms.
Room Size
Several customers noted that the rooms were smaller than expected, with limited storage and amenities.
Staff Service
The staff received positive feedback for being friendly and helpful, particularly during breakfast and check-in.
Breakfast Quality
The breakfast was generally well-received, though some found it lacking in variety and quality.
Comfort Issues
Many guests reported discomfort due to hard mattresses and poor pillow quality.
- JHJennifer HarrisOct 29, 20255.0I witnessed such friendly staff in the lobby interacting with other guests that I’m a little disappointed I used mobile check-in to bypass the front desk. The breakfast team was responsive, quick, and thorough. It was a great place to stay to split up a long drive.
- AGAmy GalloOct 20, 20254.0Nice enough hotel. The room was so tiny. But the best part was the free breakfast and the lovely lady that cooked and ran the dining area. Patricia is just a joy to be around that early in the morning.
- KAKerry AndrewsOct 14, 20254.0Rooms are new. They are sparsely decorated which keeps you from leaving anything behind. Bathroom was a walk-in shower with wonderful water pressure and top notch lotions and soap. Definitely stay here again. Front desk staff was friendly and had the most welcoming dog as a greeter. Purdy makes you not miss home so much. Great stay.
- DFDizzy FingersOct 13, 20255.0Great stay! Thank you!!
- LTLinda Treat-AycockOct 7, 20252.0The room was stark; bare necessities only. In a King-handicap room, no microwave, a college size fridge, no closet, no desk area. The floors were dirty, the chair fabric was stained and grimy, the trash cans were sticky. There was no full maid service, and the ice machine was broken. (The maid I met while requesting additional towels was very friendly and kind.) The front desk staff was friendly and as helpful as possible. For the $ame money, stick to the tried and true...not the Tru.
Frequently Asked Questions About Tru by Hilton Bowling Green
What accessibility features does Tru by Hilton Bowling Green offer?
Tru by Hilton Bowling Green provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included when staying at Tru by Hilton Bowling Green?
Yes, the hotel offers free breakfast to its guests.
Does Tru by Hilton Bowling Green offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Bowling Green?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
What are the check-in and check-out times at Tru by Hilton Bowling Green?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Tru by Hilton Bowling Green provide parking facilities?
Yes, the hotel offers free self-parking to guests.
Is there a fitness center available for guests at Tru by Hilton Bowling Green?
Yes, the hotel has a free fitness center available to guests.
Are there places to shop and dine near Tru by Hilton Bowling Green?
Nearby, guests can shop at Greenwood Mall and dine at Donatos Pizza, which offers fast food and pizza options.
What health facilities are located near Tru by Hilton Bowling Green?
Medical Center Health-Wellness and Chandler Park Dental Care are nearby, providing hospital and dental services for guests.
How can guests at Tru by Hilton Bowling Green utilize local transportation or visit nearby attractions?
Guests can visit nearby landmarks like The Cove and Southwest At Chandler Park for recreation, and use nearby hotels like Fairfield Inn & Suites by Marriott for extended stays or events.