Business Details
About
HotelTru by Hilton
Be inspired at Tru by Hilton Bowling Green. We're steps from Greenwood Mall and within 10 minutes of business parks, top attractions and hiking spots. Catch some zzz's in our efficient rooms or find your new favorite shows across 150 channels.
Bring your breakfast food mood to our free 'Top It' bar with 30 sweet and savory toppings to sprinkle on bagels, yogurt, oatmeal and more. You'll always find gourmet snacks and single-serve beer and wine in our 24/7 market.
Free time is fun with board games in the lobby, a swim in our pool or chill time on the patio. Stretch out in the fitness center or curl up and read in a cushy, sound-absorbing alcove.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton Bowling Green
1864 Cave Mill Road, Bowling Green, KY
42104, United States
Hours
Reviews
4.2
806 reviews
5 stars
479
4 stars
160
3 stars
61
2 stars
42
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Miss P and Alice for their exceptional service.
Cleanliness Issues
Numerous reviews pointed out cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment in the overall maintenance of the hotel.
Room Comfort
Guests reported mixed experiences regarding room comfort, with some finding beds uncomfortable and rooms too small, while others appreciated the modern design.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the options and service, others found it lacking in variety and quality.
Value for Money
Several customers felt the hotel was overpriced for the quality of accommodations, citing issues like small room sizes and inadequate amenities.
- HHHilary HayesJan 3, 20263.0This hotel is a place to lay your head and nothing more. The room is very small. Bringing a standard sized suitcase made the space feel even smaller. The pool was clean. Breakfast was ok, pancakes were great. Shower leaked and was hard to close the door. No smart tv, no microwave, and no space to move around. Friendly staff.
- JLJordan LyneDec 30, 20255.0Hotel is always super nice and clean, and the kids always have a great time. The manager Travis is super awesome, accommodating, and friendly. Repeat customer because I always have a good experience
- APamber PendletonDec 30, 20255.0Stayed here several times and has become my favorite hotel to stay at. Rooms look nice and are super clean. Staff is super friendly too!
- KGKeith GoberDec 30, 20255.0Hotel was clean and organized. Personnel was very polite and exceeded my expectations. Room was up to date everything was fresh and neat. Pool was clean and heated. Will stay here again for sure. Highly recommend.
- EEEimy EsparzaDec 30, 20255.0Great place to stay at! Facilities are always very clean and neat, and the staff is very kind and helpful! Great location too
Frequently Asked Questions About Tru by Hilton Bowling Green
What accessibility features does Tru by Hilton Bowling Green offer?
Tru by Hilton Bowling Green provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included when staying at Tru by Hilton Bowling Green?
Yes, the hotel offers free breakfast to its guests.
Does Tru by Hilton Bowling Green offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Bowling Green?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
What are the check-in and check-out times at Tru by Hilton Bowling Green?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Tru by Hilton Bowling Green provide parking facilities?
Yes, the hotel offers free self-parking to guests.
Is there a fitness center available for guests at Tru by Hilton Bowling Green?
Yes, the hotel has a free fitness center available to guests.
Are there places to shop and dine near Tru by Hilton Bowling Green?
Nearby, guests can shop at Greenwood Mall and dine at Donatos Pizza, which offers fast food and pizza options.
What health facilities are located near Tru by Hilton Bowling Green?
Medical Center Health-Wellness and Chandler Park Dental Care are nearby, providing hospital and dental services for guests.
How can guests at Tru by Hilton Bowling Green utilize local transportation or visit nearby attractions?
Guests can visit nearby landmarks like The Cove and Southwest At Chandler Park for recreation, and use nearby hotels like Fairfield Inn & Suites by Marriott for extended stays or events.