Business Details
About
Hotel
Located in Ashland,KY, the Best Western River Cities is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
413 reviews
5 stars
224
4 stars
114
3 stars
38
2 stars
13
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and helpful staff, highlighting their willingness to assist and provide a welcoming atmosphere.
Cleanliness
While many reviews noted clean rooms and facilities, there were significant complaints about inconsistent housekeeping and cleanliness issues in some areas.
Breakfast Experience
The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the hot and cold options available.
Room Comfort
Guests appreciated the comfortable beds and spacious rooms, although some reported issues with noise and outdated decor.
Location Convenience
The hotel’s location was frequently mentioned as a positive aspect, with easy access to nearby restaurants and shops.
- TETeri EdwardsNov 8, 20253.0Bed was too firm. Second floor has a very nasty odor in hallway. All doors and halls could use some fresh paint.
- JCJennifer CollinsNov 2, 20255.0Amazing service 5 star
- SMSherry MattosSep 28, 20254.0This is a nice, clean, friendly place to stay. The morning breakfast and coffee are wonderful. The bedding could be a bit more thick for those of us not use to the chill.
- HTHopskin TriceSep 26, 20255.0Rooms are clean and staff is very helpful!!!
- SOSue ODanielSep 21, 20255.0My stay at Best Western was very good. Ample free parking with several restaurants and retail stores within walking distance. The hotel was very clean. My room was pretty spacious especially the bathroom. A microwave and a small refrigerator with a real freezer was very handy. The coffee maker is a Keurig type with various coffees and tea supplied. The gentleman at the desk in the evenings was very friendly, welcoming and helpful. The free breakfast had hot and cold choices and the biscuits and gravy were really good. I would recommend this hotel and will stay there again if in the area.
Frequently Asked Questions About Best Western River Cities
What type of breakfast is available at Best Western River Cities?
Free breakfast is available for guests at Best Western River Cities.
Does Best Western River Cities have a fitness center?
Yes, a fitness center is available for guests to use at Best Western River Cities.
Is Best Western River Cities a smoke-free property?
Yes, Best Western River Cities is a smoke-free property.
Is WiFi available at Best Western River Cities?
Yes, free WiFi is available throughout Best Western River Cities.
What are the operating hours of Best Western River Cities?
Best Western River Cities is open 24 hours a day, seven days a week.
Where is Best Western River Cities located?
Best Western River Cities is located at 31 Russell Plaza Dr, Ashland, KY, 41101-7082, USA.
Is there a special promotion currently at Best Western River Cities?
Yes, when you stay 2 nights, you receive a $50 Best Western Gift Card.
What nearby dining options can guests visit near Best Western River Cities?
Guests can visit Wings Etc. and Gold Star Chili, both offering American cuisine, located near Best Western River Cities for dining options.
How can the location of Best Western River Cities help guests explore Ashland, KY?
Best Western River Cities is centrally located in Ashland, KY, making it easy for guests to access local dining spots like Wings Etc. and Gold Star Chili, enhancing their visit experience.
Does Best Western River Cities provide access to transportation or travel services nearby?
While specific transit locations are not listed, Best Western River Cities is a hotel and travel company located in Ashland, KY, serving as a convenient base for travelers in the area.