Holiday Inn Wichita East I-35 by IHG

Reviews

• NI

  nickolas ivey

  Mar 10, 2026
  5.0
  Sandra and the entire staff at this property are hands down the absolute best. I wish all IHG properties operated the way this one does.
• DM

  Denys Mikhalenko

  Mar 9, 2026
  1.0
  This was a terrible experience. During our stay, my wife was bitten by what very clearly appeared to be bed bugs. We reported it to the hotel, and instead of handling the situation responsibly, they hid behind a so-called “inspection” and later claimed that nothing was found. That response was incredibly convenient for them, but it did nothing to address what actually happened to us. No real accountability, no meaningful help, and no compensation at all. It felt like the hotel’s main concern was denying the problem rather than taking care of their guests. I would not trust this place, especially if cleanliness and honest customer service matter to you.
• JM

  Jacob Murton

  Mar 4, 2026
  5.0
  Fantastic hotel in a great location with several restaurants in close proximity. The absolute best part was their breakfast. They had a buffet with thick sliced bacon, fresh fruit, and French Toast.
• RO

  Rachel Ohmes

  Feb 27, 2026
  2.0
  The staff are really nice and friendly, though I think additional training is needed. I worked with three different staff members since I had a group there for an onsite conference, and all three seemed confused. One of them even sent my group member up to a room not knowing if someone was already there, which was incredibly unsafe. I also booked five regular king rooms but was forced to pay for two suites as I assume they overbooked themselves. Since the renovations, the public areas look a lot nicer. The rooms are a bit outdated and the bathroom, especially the shower, could definitely be cleaner. The bed is without a doubt the worst thing I have ever slept on, to the point I struggled to sleep while staying here. Overall, I don't think I would stay here if my conference wasn't hosted here every year.
• JC

  Julie Clark

  Feb 24, 2026
  5.0
  I had a problem with my television and Mario came to fix it right away. I've stayed here many times and it's always clean and friendly. I appreciate his kindness and professionalism!