At the Best Western Plus Eastgate Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Eastgate Inn & Suites will stand out among other hotels in Wichita,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Eastgate Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with dirty linens and maintenance.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude or unprofessional behavior.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, though there were complaints about items being unavailable or cold.
Location Concerns
The hotel’s location was noted as convenient for access but also criticized for noise from nearby traffic and safety concerns.
Amenities Issues
Several guests reported that advertised amenities, such as the hot tub and fitness center, were not functioning or were below expectations.
KF
Karyn Feltner
Nov 9, 2025
3.0
The carpet was well worn in the room, but the towels were generous, and the sheets were clean and snuggly. Breakfast was heavy on carbs, absent of any fruit, but ok.
JF
Jessica Marie Whatley Fonseca
Nov 7, 2025
5.0
One of the best hotels in Wichita.
I want to give a BIG SHOUT OUT to Judy she was beyond helpful and kind! She is the reason I will stay there again !! Thank you Judy for everything you did today !! You and the staff made the situation I was in so much easier to deal with!
RM
Randal Murphy
Oct 30, 2025
1.0
Our company work truck was broken into last night and management won't let us check the cameras to see without the police being involved(already contacted the police and they will not come). Seems like if you stay here and have anything valuable in your car either don't bring it or don't stay here. They even tried to silence is when we tried to tell other people that were staying here to check their cars because they don't want a bad reputation. I feel like cars being broken into in your parking lot will damage your reputation more than I ever could.
KE
Ken Erickson
Oct 15, 2025
5.0
Great location, close to the USCIS office. Wonderful breakfast and very friendly helpful staff!