At the Best Western Plus Eastgate Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Eastgate Inn & Suites will stand out among other hotels in Wichita,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Eastgate Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Staff, particularly Judy, received high praise for their helpfulness and friendliness, enhancing the overall experience for many guests.
Cleanliness
Most guests noted that the rooms and facilities were clean, although some reported issues with specific rooms being less well-maintained.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though some noted inconsistencies.
Maintenance Issues
Several reviews highlighted maintenance problems in rooms, including plumbing issues and outdated facilities, which detracted from the overall experience.
Location Concerns
While the hotel is conveniently located near the highway, some guests found the noise from traffic disruptive and expressed concerns about safety in the parking area.
JB
Julie Boone
Jan 2, 2026
5.0
Best Customer service ever, amazing rooms and the water was so hot. I can’t remember the name of the evening gal or the overnight guy but they were great.
KL
KP Lawhon
Dec 26, 2025
5.0
Thank you Judy-Front Desk-for assisting with so much kindness while a family member traveled unexpectedly and was sick at the same time. You were so helpful and made the time at Best Western exceptional.
KS
Kay Stoulil
Dec 17, 2025
5.0
Judy at front desk was very helpful with reservations. Very clean, good breakfast, overall good experience. We’ve stayed here before & will stay again!
BS
Bobby Sivard
Dec 3, 2025
5.0
I've had the most helpful front desk worker ever here.her name is judy.she signed me up for best Western rewards and the website wasn't the easiest one for me to navigate.she spent the time to inform me of it's benefits.plus took the time to make sure I was actually downloaded since the website was having trouble accepting my password.every business should have workers like her.
JT
Judy Twichel
Nov 26, 2025
4.0
We were lucky and our room was away from the highway so was very quiet. Older hotel but had been updated and was very clean. The heater worked great. The king room was very spacious. Bathroom had lots of counter space. Always plenty of clean towels each day. The TV had a separate printed guide showing the available local and cable channels. We did not use the pool or workout room. Breakfast was heavy on the carbs for us. There is a posted sign just outside the breakfast room with all the food options listed, so no surprises. The coffee machine had all the bells and whistles and made a variety of coffee drinks. The staff were very kind, helpful and patient. Not bad for the price.