SureStay Plus by Best Western Topeka Northwest

Reviews

• FR

  Faisal Rahmani

  4 days ago
  5.0
  I had a fantastic experience at this SureStay Best Western in Topeka, and it exceeded my expectations in every way. From the moment I arrived, the staff made me feel genuinely welcome, very professional, friendly, and always willing to help. That level of hospitality really stood out. The rooms were spacious, comfortable, and well equipped, with everything I needed for both relaxation and productivity. I especially appreciated the attention to cleanliness and the cozy atmosphere, it felt like a home away from home. Many guests highlight the same strengths, noting clean rooms, helpful staff, and a comfortable stay overall. One of the highlights was the complimentary breakfast, which was fresh, satisfying, and a great way to start the day. It’s clear the hotel puts effort into offering value beyond just a place to sleep. The location is also very convenient, close to key attractions and easy to access, making it ideal whether you’re traveling for business or leisure. On top of that, amenities like the indoor pool, fitness center, and free parking add to the overall convenience and comfort. What really sets this place apart is the balance of affordability and quality. You’re getting a clean, comfortable, and welcoming hotel experience at a very reasonable price point, which is rare!
• JK

  Justice Mitchell K

  Apr 25, 2026
  5.0
  Breakfast was really good I stayed a whole 7 days had biscuits and gravy as well as omelette and sausage patties, waffles cereal choices along with juice variety pool was nice and clean , staff was welcoming and super nice great price for the room you receive with tv cable fridge and microwaves.
• SW

  Susan West

  Apr 24, 2026
  1.0
  I am 64, driving 1600 miles with just my non-shedding therapy dog. There was an emergency tornado warning and the closest hotel was this place. I got no discount and was told 222 was the only room. I don’t think that was true. It is on the 2nd floor with no elevator. The room has a very strong odor of urine. I would not let my dog lay on the floor. It was a terrible experience.
• AH

  Ariana Harner

  Apr 18, 2026
  2.0
  Pros: comfortable mattress, newer carpet and accessories, clean sheets, open pool, breakfast as expected, nice enough lobby. Cons: broken drapes that didn't close all the way, a horrible smell emanating from the uncleaned microwave that made it hard to fall sleep, disgusting dried syrup on the wall, one thin blanket, a loud heating-cooling fan under the window, thin walls, a shower curtain that wouldn't close because the bar was installed incorrectly, a cool hot tub and filthy pool deck. I passed a gentleman on the stairs who warned me to be careful with the railing because he'd just gotten a splinter. The attention to detail was sorely lacking. It was actually the worst room I've visited in 25 years.
• CH

  Catherine Horath

  Apr 5, 2026
  1.0
  Very disappointed with accommodations. No elevator on site, we were on the 2nd floor. Pool and hot tub not working, we were looking forward to using them. The room was grungy, and older. We immediately noticed the ceiling light wasn't working, and the TV wouldn't power on. Thankfully we had 2 tv's in the room. The sofa had big patches on it, assuming to cover holes. The heat/cooling vent made clanking noises all night long, I'm sure on it's last leg. The microwave was nasty, dirty. There was no extra bedding in the room for the sofa bed, my son was using it to sleep on. When I asked the lady at the front desk for some, she said "that's hard to come by". The breakfast selection was very scarce, and a disappointment as well. We selected this hotel as we have stayed at several Best Western hotels and had good experiences. This was not the case. We had booked 4 nights, but spoke with the manager about leaving after the 1st night. The manager apologized, but didn't seem too concerned about things. Although, she did send a mantinance man to our room, confirming the tv and light were indeed broken. Bottom line, don't stay here. There are many other better options down the road, which is what we did. We booked a different hotel for the rest of our stay.