Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Shawnee - Kansas City West hotel. Enjoy clean, comfortable rooms with friendly attentive service while you are away from home. Conveniently located off I 435 allowing travelers a gateway to any part of Kansas City within 30 minutes including the Kansas City International Airport (MCI) . Enjoy area attractions such as the Village West retail, dining & entertainment district, Kansas Speedway, Sporting Park and Schlitterbahn. Other nearby hot-spots include Shawnee Mission Park, with its walking trails, beautiful lake, and Tomahawk Golf Course! Or visit The Arts & Heritage Center- home to The Johnson County Museum with its Kidscape Experience, traveling exhibits & more. Plus, just minutes away are the historic Country Club Plaza, Sprint Center, Power & Light District, & the Kansas City Zoo . Whether traveling for business or pleasure our team is wholeheartedly determined to make your experience truly enjoyable -with friendly staff ready to offer recommendations on dining, nightlife activities, and shopping. Start your day with a complimentary Express Start breakfast buffet. Other amenities include an indoor saltwater pool and, spacious 24-hour fitness center, meeting space, business center, free wireless and wired internet access. The hotel is also located near Bayer Corp, Biomune, Deluxe Check, FedEx, Grundfos, and Terracon. Welcome to the Holiday Inn Express & Suites Shawnee!
Location
Holiday Inn Express & Suites Shawnee-Kansas City West by IHG
17346 Midland Drive, Shawnee, KS
66217, United States
Hours
Reviews
3.8
637 reviews
5 stars
306
4 stars
140
3 stars
58
2 stars
54
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but there were significant complaints about mold and unpleasant odors in some areas.
Staff Performance
The staff received praise for being friendly and accommodating, particularly highlighting individuals like William and Anali for their exceptional service.
Maintenance Issues
Numerous reviews pointed out ongoing maintenance problems, including broken elevators, poor air conditioning, and general disrepair of the facilities.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality, with specific complaints about expired milk and unappetizing options.
Noise Levels
Several guests reported issues with noise from other guests and poor sound insulation between rooms.
- RTRegan TilleyDec 29, 20254.0My stay here came during a loved one’s hospitalization. Pros: very clean room, most comfortable hotel bed I’ve stayed in for awhile. Cons: the whole hallway smelled like weed, there were 6 cars in the lot and I think we were all piled around each other. There were very loud men’s voices yelling, children screaming and doors slamming. The room above me sounded like someone was marching back and forth wearing clogs (poor insulation between floors is my thought). I’m all for people having the opportunity to let down and relax, but it was odd in such an empty place to have it all so close to each other.
- JFjack farberDec 27, 20252.0Room was clean. Pool was green and smelled nasty…. Went to eat breakfast in morning. Found out the milk in my cereal was a week expired. Breakfast was not worth it even being free. Asked for an extra blanket for our pull out couch they kept telling us it’s in a bag above safe. It was not but wouldn’t give us another blanket
- BBBeth BankerDec 15, 20255.0Clean rooms, friendly staff, good breakfast. Would stay here again
- TTtaviauna tysonNov 26, 20255.0I had a wonderful stay at Holiday Inn Express Shawnee. The hospitality was great, the hotel was very clean, the area was quiet and the breakfast was delicious. I was so sad to leave but I already plan to book my next stay with them again! Another big shoutout to the staff they were amazing!
- MHMary HeckNov 3, 20255.0Very helpful staff who appreciated that I was an IHG member. Great studio king room with couch.
Frequently Asked Questions About Holiday Inn Express & Suites Shawnee-Kansas City West by IHG
What types of parking are available at Holiday Inn Express & Suites Shawnee-Kansas City West?
The hotel offers accessible parking and free parking for all guests.
Is breakfast included when staying at the hotel?
Yes, a complimentary Express Start breakfast buffet is available for free to guests.
Does the hotel have facilities for business travelers?
Yes, the hotel features a business center and a meeting room for business needs.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
What recreational amenities does the hotel provide?
Guests can enjoy an indoor saltwater pool, a hot tub, and a free 24-hour fitness center with equipment like elliptical machines, treadmills, and free weights.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has an elevator to assist guests.
How does the hotel handle cleaning and sanitation?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, disinfects or discards plastic keycards, provides sanitizer, and staff are trained in cleaning and hand washing procedures.
What nearby attractions can guests visit around the hotel?
Guests can visit Shawnee Mission Park with walking trails and a lake, Tomahawk Golf Course, The Arts & Heritage Center featuring the Johnson County Museum, and the historic Country Club Plaza, among other attractions.
Are there nearby restaurants and accommodation options close to the hotel?
Yes, nearby dining includes Hereford House steakhouse. For accommodations, guests can also consider Courtyard by Marriott and other local hotels in the area.