Best Western Plus Midwest Inn & Suites

3.9
751 reviews

About

Hotel
At the Best Western Plus Midwest Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Midwest Inn & Suites will stand out among other hotels in Salina,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Midwest Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Midwest Inn & Suites
745 W Schilling Rd, Salina, KS
67401, United States

Hours

Reviews

3.9
751 reviews
5 stars
346
4 stars
196
3 stars
87
2 stars
39
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting the breakfast attendants.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty carpets, unpleasant odors, and maintenance issues in the rooms.

Pool and Amenities

The pool was frequently reported as closed or in disrepair, leading to disappointment among guests who booked specifically for this feature.

Breakfast Quality

The breakfast received high marks for variety and quality, with many guests describing it as one of the best they've experienced at hotels.

Customer Service Problems

Multiple reviews noted issues with customer service, including rude staff interactions and unresolved complaints regarding billing and room conditions.
  • TC
    Tawnia Coleman
    1 day ago
    5.0
    Staff were very attentive and welcoming. The entire hotel property was very clean, from the parking lot, the guest/lobby bathroom, the pool, and to our room, they were all very clean and nicely organized. Our room had the appropriate amount of toiletries, towels, and bedding. We enjoyed our stay at this location.
  • KP
    Kelli P
    6 days ago
    5.0
    Cutest BW I’ve been to thus far on our road trip. I loved the festive fall decor in the lobby and provided refreshments. The second floor hallway has the aesthetic of a scene out of The Shining, and as a lover of all things spooky I got the biggest kick out of that and loved walking down the hall to/from our room. The room was clean and the bed was comfortable which is a huge plus in my book. The bathroom is a bit dated and could use some updating, but overall the room was nice. The staff were all super friendly, especially the woman running the breakfast, which had a great spread and variety compared to some of the other places we’ve stayed on our trip. I was most pleasantly surprised with our stay.
  • JB
    Jennifer Bussen
    Nov 9, 2025
    5.0
    Service was great! Everyone was friendly and quite accommodating. We were there for a wedding, so no time to swim on Sat night, but they opened the pool an hour and a half early so our kids could swim before we had to check out Sun morning. And breakfast was extensive- bacon, sausage, eggs, chorizo, biscuits and gravy, regular waffles and red velvet waffles, oatmeal with all the toppings, and all the other typical continental breakfast items. Rooms were fine, a little dated and worn, but clean and comfortable, but it was the staff that really earned their five stars!
  • MJ
    Mat Jones
    Nov 8, 2025
    5.0
    Great place for families and a quick drive to anything in town.
  • BB
    Barry Bookman
    Nov 6, 2025
    1.0
    The location was convenient, the best part of the place. The front desk clerk looked fresh out of prison, tats everywhere, piercings through various parts of his face. He had the look of a person if you saw walking towards you on the street, you would cross the street. I wouldn't let a female family member stay there alone. The room was mostly clean but very tired. All the hit and cold controls were reversed. The toilet was plugged up. The same clerk cleared it and then said we were "lucky" he worked maintenance previously at another hotel. Lucky? Really? Problem shouldn't have occured in the first place. They need people that actually look professional at the front desk. The guy might be the nicest guy but doesn't look it. He did it to himself. I won't stay there again.

Frequently Asked Questions About Best Western Plus Midwest Inn & Suites

Are dogs allowed at Best Western Plus Midwest Inn & Suites?

Yes, dogs are allowed at Best Western Plus Midwest Inn & Suites.

Is the Best Western Plus Midwest Inn & Suites pet-friendly?

Yes, pets are welcome at the Best Western Plus Midwest Inn & Suites.