Holiday Inn & Suites Overland Park-West by IHG

4.1
1417 reviews
Swimming Pool

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Relax and Unwind at Our Overland Park HotelVisit Overland Park and experience a family-friendly retreat and centralized work hub at the Holiday Inn & Suites® Overland Park – West hotel located off I-35 in Overland Park, KS. Great shopping near this hotel's location in Overland Park, KS includes Oak Park Mall and Legends at Village West Outlets! Travel into Kansas City just 12 min away to sporting events at Arrowhead Stadium, Kauffman Stadium, and the Kansas Speedway. Worlds of Fun and Oceans of Fun offer thrilling coasters, wild slides, and fun for the entire family.Planning a Wedding, Meeting, or Corporate Event in Overland Park? Our KC Elevated Event Space features over 14,000 sq. ft that can handle groups from 10 to 500. Hosting up to 325 guests for your wedding or social event in one of our beautiful Overland Park ballrooms is easy with our flexible event space. Our Sunset Ballroom located on the 8th floor offers a spectacular view for guests. Traveling for business? The Holiday Inn & Suites® Overland Park - West hotel makes it easy for business travelers to commute to their destinations. Our hotel is near BNSF, Marel USA, Wonder Bread, Flowers Foods, Jack Henry and Associates, & Honeywell. Guests enjoy several great amenities including free Wi-Fi, a complimentary business center, an indoor/outdoor pool, and a 24-hour fitness center. Coming soon our KC Craft & Co restaurant will feature a variety of menu options.

Location

Holiday Inn & Suites Overland Park-West by IHG
8787 Reeder Street, Overland Park, KS
66214, United States

Hours

Reviews

4.1
1,417 reviews
5 stars
689
4 stars
393
3 stars
174
2 stars
66
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jessica and Priscilla for their exceptional service.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and common areas, although some noted issues with housekeeping consistency.

Communication Issues

Several customers expressed frustration with poor communication regarding bookings and services, particularly related to wedding inquiries and breakfast policies.

Noise and Comfort

Guests reported issues with noise levels from other guests and the condition of the rooms, including problems with air conditioning and water pressure.

Restaurant Experience

While some enjoyed the food and service at the on-site restaurant, others criticized the breakfast pricing and service quality.
  • SH
    Scott Hecht
    3 days ago
    3.0
    The stay was pleasant enough but we don't ask for much. My issue is that at the price there is no complimentary breakfast. I will choose elsewhere next time!
  • MM
    Mike
    Dec 22, 2025
    5.0
    Always a great stay here. Come here about 4 times a year for a week at a time. Everyone is always willing to lend a hand or help in some way. Friendly and kind staff. Will always choose to stay at this hotel for the price and location. Hristijan is the man if you have any questions or issues.
  • NC
    Nate C
    Dec 21, 2025
    4.0
    We enjoyed our stay. The room was spotless, the work out facilities and pool were great. The food was ok, and service was excellent. Really friendly hotel staff. Easy parking.
  • FA
    Faisal Almousa
    Dec 6, 2025
    1.0
    I have contacted the hotel multiple times regarding booking a wedding event, and I have been waiting for more than two weeks without receiving any response or follow-up. This level of communication is very unprofessional, especially for such an important occasion. I was really interested in working with your hotel, but the repeated lack of response has made me reconsider my choice. I hope the management takes this issue seriously and improves their customer service.
  • HH
    Hannah
    Nov 30, 2025
    5.0
    I want to start off by saying Jessica in the restaurant and she was so sweet and nice I absolutely loved her. She served us so well and was so interested in us as customers. Me and my long distance boyfriend were on our first long distance date and she .ade it so special. We went for dinner and loved her so much we came back for dessert. We ordered cheesecake and she made it so special for us. She put the cheesecake in a heart it was amazing and I cant tell you how good it was. The room was nice I liked the veiw and the water pressure was amazing I loved the dove soap since im allergic to coconut and dove is amazing for me. But if anything GIVE JESSICA A RAISE. I dont like breakfast isn't free and we were not told until after we got our plates and had to seat ourselves.

Frequently Asked Questions About Holiday Inn & Suites Overland Park-West by IHG

What are the check-in and check-out times at Holiday Inn & Suites Overland Park-West by IHG?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas of the hotel.