Candlewood Suites Overland Park - W 135th St. by IHG

Reviews

• SS

  Sam

  Mar 2, 2026
  1.0
  Stay away!! First they don’t tell us the elevator was out of order until we checked in and paid. Then they don’t have a first floor room so we got stuck on the third floor. The room was dirty, the tables and desk had some leftover something from the last guest. The sink had fruit flies and the bathroom sink had snot it. We had to ask for spare towels the next morning and were told to find the maid cart and ask them. Asked for an update on the elevator repair and the front desk lady was very rude and condescending. I’d give zero stars if I could, this stay was so frustrating I will never stay in a Candlewood Suites anywhere ever again.
• AB

  Ashley Boisvert

  Feb 21, 2026
  1.0
  I walked in and walked right back out. DO NOT GO HERE!! There was a roach behind the chair I sat in when I entered, waited the money but I’m not chancing getting roaches. For the location and price we paid you would think it would be way cleaner.
• N0

  number 05

  Dec 16, 2025
  1.0
  害虫駆除がされてない最悪のホテル
• TG

  Tim Griffin

  Dec 7, 2025
  1.0
  We checked in on Friday evening and my wife and I attempted to take showers. The hot water pressure was minimal and the hot water lasted only long enough for one shower. We notified the front desk and maintenance had still not addressed the issue by the time we checked out Sunday morning.
• JE

  Jillian Elwart

  Nov 30, 2025
  1.0
  Room was infested with roaches. The were on the bed, the walls, bathroom, in the kitchen drawers, in the curtains, alarm clock. Everywhere. Found an egg sack in the dishes cabinet. When I alerted the front desk, she said they hotel was booked out that night and offered me a discount. Refusing to stay in a room that is INFESTED with roaches, I asked if she could move to reservation to another Candlewood Suites. She said not possible bc it is independelty owned. Not only was the room unaccepted, the coustmer services was not there. 10:30 pm, after over 9 hours of travel, I had to search out another hotel. I reached out to corporate and they are unable to address this, as this unit is "independently owned." Disappointed to hear that, I would hope for more quality control across a chain. Two weeks later they billed my cc for $50. I'm trying to dispute it.

Frequently Asked Questions About Candlewood Suites Overland Park - W 135th St. by IHG