About
HotelSureStay
At the SureStay by Best Western Ottawa in Ottawa, KS, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Hours
Reviews
3.9
330 reviews
5 stars
144
4 stars
81
3 stars
64
2 stars
17
1 star
24
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reviews highlighted issues with dirty carpets, stained linens, and unclean common areas.
Staff Service
The staff received consistent positive feedback for being friendly, helpful, and accommodating, contributing to a pleasant stay for many guests.
Room Quality
Guests noted a mix of experiences regarding room quality, with some rooms being comfortable and clean, while others reported outdated decor and maintenance issues.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others felt it was lacking or not up to expectations.
Pet Policy
The motel is advertised as pet-friendly, but some guests expressed dissatisfaction with the treatment of pets and the cleanliness of pet-friendly rooms.
- HHHunter HuckinsDec 23, 20251.0Pool has been broken for years. Owner lives above the lobby and the place stinks.Do yourself a favor and stay somewhere else that doesn't upcharge and keep the money for themselves. Terrible hotel and worse people.
- RPRex PippengerDec 21, 20254.0The room showed a little wear, but was very clean. It was an economical choice. We will stay here again.
- CUChris UpchurchDec 12, 20255.0Nice place slept good and the food was not bad at all
- LHLinda HolcombNov 22, 20255.0We were in town for a family funeral. We booked 2 rooms with a king & queen bed. The rooms were spacious and clean. Great customer service. Very friendly front desk clerks.
- RKRebecca KadauNov 2, 20253.0The rooms are much smaller than advertised. I turned on the heater when we arrived and it smelled like a fire, normal for first use. What was not normal was embers flying out of the heater, setting the smoke alarm off. Not one employee came to see why it was going off, and there was a housekeeper 1 door down. I had the door open and was using a fly swatter to try and turn it off. They advertise a pool, but of course it was closed until further notice much to the disappointment of my 10yr old. If you need a place to crash for the night, it's not bad, which is all we needed.
Frequently Asked Questions About SureStay by Best Western Ottawa
What is the address of SureStay by Best Western Ottawa?
The SureStay by Best Western Ottawa is located at 212 E 23rd St, Ottawa, KS, 66067, USA.
What are the operating hours of SureStay by Best Western Ottawa?
SureStay by Best Western Ottawa is open 24 hours a day, seven days a week.
Is free Wi-Fi available at SureStay by Best Western Ottawa?
Yes, free Wi-Fi is available for guests at SureStay by Best Western Ottawa.
What type of accommodation does SureStay by Best Western Ottawa offer?
SureStay by Best Western Ottawa is a hotel that offers quality and value for casual and simple travelers.
How can I contact SureStay by Best Western Ottawa by phone or fax?
You can reach SureStay by Best Western Ottawa by phone at +1 785-242-2224 or by fax at +1 785-242-2221.
Does SureStay by Best Western Ottawa have any special promotions?
Yes, they offer a promotion where if you stay 2 nights, you receive a $50 Best Western Gift Card.
Where can I find more information or book a room online for SureStay by Best Western Ottawa?
You can visit the official booking website at https://www.bestwestern.com/en_US/book/hotel-rooms.54034.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:54034.
Are there nearby gas stations near SureStay by Best Western Ottawa?
Yes, several BP gas stations, which also offer convenience stores and automotive accessories, are located nearby the hotel.
If I'm staying at SureStay by Best Western Ottawa, where can I get fuel or snacks?
While staying at SureStay by Best Western Ottawa, guests can easily visit nearby BP gas stations for fuel, convenience items, and automotive accessories.
What nearby points of interest are beneficial for travelers staying at SureStay by Best Western Ottawa?
Guests at SureStay by Best Western Ottawa are near several BP gas stations, which can be convenient for refueling or quick stops during their travels.