Holiday Inn Express & Suites Ottawa by IHG

4.4
277 reviews
Hotel Exterior

About

HotelConference CenterBusiness Meeting Locations
Home away from home in Ottawa! We are happy to welcome you to the Holiday Inn Express Ottawa. Our hotel is located just south of Ottawa off of exit 183 of Interstate 35. Conveniently located within an hour drive of Kansas City, Topeka and Lawrence, Ottawa is situated along the Marais des Cygnes River and is the County Seat of Franklin County. Our hotel is located just 2.5 miles from Ottawa University and also less than 5 miles from Neosho community College. For those traveling on business we are within a 15 minute drive from the Northeast Ottawa Industrial Park home of the Walmart Distribution Center, American Eagle Distribution Center, Kalmar USA, Schuff Steel, Midwest Cabinet, Inc and MAC Fasteners Inc. Traveling foodies shouldn’t leave town without trying Smoked Creations or PrimeTime Grille, which is famous for its Kansas cuisine. Located 3 miles from downtown Ottawa, visit the Old Depot Museum, and the Carnegie Cultural Center, as well as the historic Plaza Grill and Cinema, which is the oldest purpose built cinema in America. We are also located less than 2 miles from AdventHealth Ottawa. Our clean and comfortable rooms are perfect for those traveling with family, but also have plenty of work space for those needing to do business while on the road. Our hotel features an indoor pool, a fitness center as well as 1100 square feet of meeting space on the 1st floor.

Location

Holiday Inn Express & Suites Ottawa by IHG
2340 S. King Street, Ottawa, KS
66067, United States

Hours

Reviews

4.4
277 reviews
5 stars
197
4 stars
46
3 stars
8
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, contributing positively to the overall experience.

Breakfast Quality

While many guests enjoyed the breakfast offerings, some noted that the variety and quality could be improved.

Room Issues

Several reviews mentioned issues with room amenities, such as air conditioning, shower pressure, and cleanliness, indicating inconsistency in room maintenance.

Value for Money

Some guests felt that the price point was high for the quality of the stay, especially compared to other hotel chains.
  • TS
    Teresa Sink
    Nov 3, 2025
    5.0
    Very friendly and helpful staff. The breakfast was also good. Biscuits and gravy, eggs, bacon. The place was very clean and modern. I liked that it was located near some fast food places for a quick bite.
  • JW
    John Whiteker
    Oct 19, 2025
    4.0
    ***50/50 hotel stay for us.*** -- Staff was very kind and even had decorated the lobby with fall theme. A thoughtful touch when these hotels usually feel clean, but can seem clinical. -- Air conditioner in our room seemed to need serviced. It ran most of the night at the lowest setting and never got the humidity out of the room, even though outside temps had dropped into the mid 40's in October. -- Shower water pressure was very low, even when showering at 6am on a Sunday. And our shower base had some peeling caulk and looked like it had some mildew happening. -- The lobby coffee machines have pretty good coffee 24/7. And the cinnamon roll I had for breakfast was up there with the best I've had. -- Sleep - The bedding isn't as good as Hampton Inn's. The bottom sheet moved around and the comforter needs more weight to it. And the smoke detector on the ceiling had a green strobe that blinks continuously. -- I'm 50 years old and for $200/night it just seems expensive to me for what it is. At this price point, I still prefer the Hampton Inn.
  • TC
    Tony Cook
    Oct 12, 2025
    5.0
    The hotel was very clean, the staff was amazingly kind , the breakfast exceeded expectations. Would not hesitate to stay here again
  • AW
    Amy Wright
    Oct 12, 2025
    5.0
    We were guests for a wedding (we basically had the entire building). The staff was beyond accommodating. The rooms were immaculate. The breakfast was yummy. I cannot say enough good things about this hotel!
  • WW
    WySharon
    Sep 11, 2025
    5.0
    The hotel was very clean and a very friendly atmosphere. Trisha and all the staff were very accommodating to our needs. The breakfast was hot and delicious. We will definitely use this hotel again!

Frequently Asked Questions About Holiday Inn Express & Suites Ottawa by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Ottawa?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast available at the hotel?

Yes, a free buffet breakfast is available for guests.