Home away from home in Ottawa!
We are happy to welcome you to the Holiday Inn Express Ottawa. Our hotel is located just south of Ottawa off of exit 183 of Interstate 35. Conveniently located within an hour drive of Kansas City, Topeka and Lawrence, Ottawa is situated along the Marais des Cygnes River and is the County Seat of Franklin County.
Our hotel is located just 2.5 miles from Ottawa University and also less than 5 miles from Neosho community College. For those traveling on business we are within a 15 minute drive from the Northeast Ottawa Industrial Park home of the Walmart Distribution Center, American Eagle Distribution Center, Kalmar USA, Schuff Steel, Midwest Cabinet, Inc and MAC Fasteners Inc.
Traveling foodies shouldn’t leave town without trying Smoked Creations or PrimeTime Grille, which is famous for its Kansas cuisine. Located 3 miles from downtown Ottawa, visit the Old Depot Museum, and the Carnegie Cultural Center, as well as the historic Plaza Grill and Cinema, which is the oldest purpose built cinema in America. We are also located less than 2 miles from AdventHealth Ottawa.
Our clean and comfortable rooms are perfect for those traveling with family, but also have plenty of work space for those needing to do business while on the road. Our hotel features an indoor pool, a fitness center as well as 1100 square feet of meeting space on the 1st floor.
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, contributing positively to the overall experience.
Breakfast Quality
While many guests enjoyed the breakfast offerings, some noted that the variety and quality could be improved.
Room Issues
Several reviews mentioned issues with room amenities, such as air conditioning, shower pressure, and cleanliness, indicating inconsistency in room maintenance.
Value for Money
Some guests felt that the price point was high for the quality of the stay, especially compared to other hotel chains.
TS
Teresa Sink
Nov 3, 2025
5.0
Very friendly and helpful staff. The breakfast was also good. Biscuits and gravy, eggs, bacon. The place was very clean and modern. I liked that it was located near some fast food places for a quick bite.
JW
John Whiteker
Oct 19, 2025
4.0
***50/50 hotel stay for us.***
-- Staff was very kind and even had decorated the lobby with fall theme. A thoughtful touch when these hotels usually feel clean, but can seem clinical.
-- Air conditioner in our room seemed to need serviced. It ran most of the night at the lowest setting and never got the humidity out of the room, even though outside temps had dropped into the mid 40's in October.
-- Shower water pressure was very low, even when showering at 6am on a Sunday. And our shower base had some peeling caulk and looked like it had some mildew happening.
-- The lobby coffee machines have pretty good coffee 24/7. And the cinnamon roll I had for breakfast was up there with the best I've had.
-- Sleep - The bedding isn't as good as Hampton Inn's. The bottom sheet moved around and the comforter needs more weight to it. And the smoke detector on the ceiling had a green strobe that blinks continuously.
-- I'm 50 years old and for $200/night it just seems expensive to me for what it is. At this price point, I still prefer the Hampton Inn.
TC
Tony Cook
Oct 12, 2025
5.0
The hotel was very clean, the staff was amazingly kind , the breakfast exceeded expectations. Would not hesitate to stay here again
AW
Amy Wright
Oct 12, 2025
5.0
We were guests for a wedding (we basically had the entire building).
The staff was beyond accommodating. The rooms were immaculate. The breakfast was yummy. I cannot say enough good things about this hotel!
WW
WySharon
Sep 11, 2025
5.0
The hotel was very clean and a very friendly atmosphere. Trisha and all the staff were very accommodating to our needs. The breakfast was hot and delicious. We will definitely use this hotel again!
Frequently Asked Questions About Holiday Inn Express & Suites Ottawa by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Ottawa?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast available at the hotel?
Yes, a free buffet breakfast is available for guests.
Are pets allowed at this hotel?
Dogs are allowed and pets are welcome at the property.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas.
What fitness amenities does Holiday Inn Express & Suites Ottawa provide?
The hotel offers a fitness center with elliptical and treadmill machines available for free.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
What safety and sanitation measures are in place at the hotel?
The hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, employees trained in cleaning and hand washing, and offers sanitizer. Contactless check-in and check-out are also available.
Are housekeepers available daily during my stay?
Yes, housekeeping is available daily for guests.
What dining options are nearby the hotel?
Nearby dining options include Arby's, Pizza Hut, Wingstreet, Taco Bell, Wendy's, and The Kansas Buffet Company, offering a variety of fast food, pizza, Mexican food and buffet-style meals.
Are there any notable local attractions near the hotel?
Yes, the hotel is close to downtown Ottawa where you can visit the Old Depot Museum, Carnegie Cultural Center, and the historic Plaza Grill and Cinema, the oldest purpose-built cinema in America.
How can nearby transit or local businesses help guests during their visit?
Guests can use nearby banks like OakStar Bank for financial services, visit local restaurants for meals, and access services like gas stations including Casey's, Phillips 66, Conoco, BP, and a currency exchange at LibertyX Bitcoin ATM. This makes the area convenient for travelers who need various amenities.