At the SureStay by Best Western Olathe in Olathe, KS, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Many customers praised the staff for being friendly, helpful, and accommodating.
Cleanliness Issues
While some guests found the rooms clean, others reported significant cleanliness issues, including bugs and unclean bathrooms.
Value for Money
Several reviews noted that the hotel offers reasonable prices, but some felt it was overpriced for the quality.
Noise Levels
Multiple guests complained about noise disturbances from other guests, affecting their sleep quality.
Room Condition
Feedback indicated that while some rooms were updated and comfortable, others were outdated and in need of maintenance.
JM
James McMillian
Mar 6, 2025
5.0
I stayed for a week and it was a great experience. Clean room and nice staff. The room didn't have any smoke smell and everything worked well. I paid for a second week but had to check out early and they worked with me for a prompt refund.
RS
Rachel S
Dec 28, 2023
5.0
It was exactly what I was looking for, decent room, friendly staff, great location, safe, seems a bit outdated but for the price, it’s right on point. Hot hot water, huge mini fridge, iron and hair dryer, and great breakfast. (Smoking 2 queen room)
KL
Keegan Lile
Aug 11, 2022
3.0
Staff were always pretty nice, especially the younger woman who checked me in (she was super kind after I'd had a 14+ hour day of traveling). Breakfast was also nice the first morning, though the next they didn't have any not food options like the sausage and biscuits before. Was nice being close to so many restaurants too, though pulling out of the hotel blind in one direction to the left could be nerve wracking at times.
Beds were a disappointment as they were way too soft for my grizzly-sized self (which just sank on them) and didn't give me any support. Also, the shower backed up immediately, leaving me to try and wash in inches of standing water.