Certified by Holiday Inn Express & Suites Olathe South by IHG • Mar 01, 2026
Reviews
3.9
392 reviews
5 stars
177
4 stars
100
3 stars
48
2 stars
24
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, bathrooms, and common areas, with reports of mold, rust, and bugs.
Customer Service
While some guests praised the friendly staff, many reported poor customer service experiences, including unresponsive management and issues with refunds.
Maintenance Problems
Guests frequently mentioned the need for repairs and updates, citing broken amenities, outdated facilities, and general disrepair throughout the hotel.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others complained about cold food and insufficient replenishment.
Comfort and Amenities
Some guests found the beds comfortable and appreciated the amenities, but many noted issues with humidity, noise, and overall room conditions.
JL
John Lock
Feb 8, 2026
3.0
Reasonable quality. Some obvious wear and tear from the luggage carts. Staff was friendly. Breakfast was typical hotel quality and opened on time. Pool was broken
MM
mark5009mark5009
Feb 6, 2026
5.0
Great cust serv. Nice rooms. iinoe loved the room. She played running and climbing. We had a pleasant 2 day stay.
MS
Michael Stone
Jan 6, 2026
1.0
Stayed here for business. Front desk called and woke me up because person at check in entered my credentials incorrectly.. Shower had rust stains. Pillows were terrible. Not a good experience.
EH
Eleanor Hicks
Nov 21, 2025
5.0
joss! Hopefully the rest of my stay is better but not a good first impression!
RW
Richard W.
Nov 18, 2025
3.0
The hotel is located at a dead-end street. Hotel is ok, only visited once. Felt sketchy.
Frequently Asked Questions About Holiday Inn Express & Suites Olathe South by IHG
Does Holiday Inn Express & Suites Olathe South provide free breakfast?
Yes, the hotel offers free breakfast with buffet options available.
Is Holiday Inn Express & Suites Olathe South pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel have accessibility features?
Yes, the property offers accessible parking, mobility accessibility, and an elevator for guest convenience.
Are there fitness facilities available at Holiday Inn Express & Suites Olathe South?
Yes, the hotel has a free fitness center with elliptical machines, free weights, and treadmills.
Does the hotel offer a business center and free Wi-Fi?
Yes, there is a business center available and free Wi-Fi is offered in public areas.
What COVID-19 safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizer availability, removal of high-touch items, and staff trained in cleaning and handwashing. Contactless check-in and check-out are also available.
Are there any nearby places to shop near Holiday Inn Express & Suites Olathe South?
Yes, nearby shopping options include Target Store Olathe-South, Maurices for women's clothing, and The Home Depot for home improvement needs.
What medical facilities are close to the hotel?
Concentra Urgent Care and ARC Physical Therapy+ are nearby, providing convenient access to medical and therapy services for guests.
Are there dining options near Holiday Inn Express & Suites Olathe South?
Yes, Pizza Hut Express and Starbucks are nearby for guests looking for casual dining and coffee options.
Brand Certified Facts from Holiday Inn Express & Suites Olathe South by IHG
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Certified March 01, 2026Yext Knowledge Graph
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