Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
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Location
Holiday Inn Express & Suites Olathe South by IHG
15475 South Rogers Road, Olathe, KS
66062, United States
Hours
Reviews
3.9
389 reviews
5 stars
175
4 stars
99
3 stars
47
2 stars
25
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, moldy smells, and unclean bathrooms.
Customer Service
While some guests praised the friendly staff, many reported poor customer service experiences, including unresponsive management and issues with refunds.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken amenities, outdated facilities, and general disrepair throughout the hotel.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Pest Problems
Several reviews reported issues with ants and bed bugs, leading to significant dissatisfaction among guests.
- MSMichael StoneJan 6, 20261.0Stayed here for business. Front desk called and woke me up because person at check in entered my credentials incorrectly.. Shower had rust stains. Pillows were terrible. Not a good experience.
- WWWACHTERDec 18, 20252.0Overcharged me for a room. $140 total for a king suite, which was just a normal room. Room had mice and was in bad shape. Scuffed dirty walls. Dirty sheets. Moved me to another room. Room was in better shape and had clean sheets at least but still gouges in the walls. The continental breakfast was cold and the cinnamon rolls and biscuits were dry and hard. Would not stay here again.
- EHEleanor HicksNov 21, 20255.0joss! Hopefully the rest of my stay is better but not a good first impression!
- RWRichard W.Nov 18, 20253.0The hotel is located at a dead-end street. Hotel is ok, only visited once. Felt sketchy.
- RSRafael SimoOct 28, 20251.0They double-booked the room, and the person I booked the room for had to leave and check in at a different hotel. Awful experience, as a platinum elite member, THIS IS NOT the type of service I would expect. The person I booked for was already in the room when someone else walked in.
Frequently Asked Questions About Holiday Inn Express & Suites Olathe South by IHG
Does Holiday Inn Express & Suites Olathe South provide free breakfast?
Yes, the hotel offers free breakfast with buffet options available.
Is Holiday Inn Express & Suites Olathe South pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel have accessibility features?
Yes, the property offers accessible parking, mobility accessibility, and an elevator for guest convenience.
Are there fitness facilities available at Holiday Inn Express & Suites Olathe South?
Yes, the hotel has a free fitness center with elliptical machines, free weights, and treadmills.
Does the hotel offer a business center and free Wi-Fi?
Yes, there is a business center available and free Wi-Fi is offered in public areas.
What COVID-19 safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizer availability, removal of high-touch items, and staff trained in cleaning and handwashing. Contactless check-in and check-out are also available.
Are there any nearby places to shop near Holiday Inn Express & Suites Olathe South?
Yes, nearby shopping options include Target Store Olathe-South, Maurices for women's clothing, and The Home Depot for home improvement needs.
What medical facilities are close to the hotel?
Concentra Urgent Care and ARC Physical Therapy+ are nearby, providing convenient access to medical and therapy services for guests.
Are there dining options near Holiday Inn Express & Suites Olathe South?
Yes, Pizza Hut Express and Starbucks are nearby for guests looking for casual dining and coffee options.