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Hilton Garden Inn Olathe

4.4
(739 reviews)
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Business Details

12080 South Strang Line Road, Olathe, KS
66062, United States
(913) 815-2345
https://www.hilton.com/en/hotels/mciolgi-hilton-garden-inn-olathe/

About

HotelHilton
The Hilton Garden Inn Olathe, Kansas is conveniently located in the heart of Olathe, off I-35 and 119th street. This stylish, upscale, full-service, business hotel is near downtown Kansas City and the corporate office parks of Overland Park and Lenexa. As our guest you will enjoy the all the conveniences’ of staying at the premier hotel in Olathe. The Hilton Garden Inn is the preferred choice in Olathe among full-service hotels for business, leisure and conventions. Guests can relax and enjoy the nature inspired design with open areas, soft seating, cabana draperies, signature pendent lighting and lanterns.

Location

Hilton Garden Inn Olathe
12080 South Strang Line Road, Olathe, KS
66062, United States

Hours

Reviews

4.4
739 reviews
5 stars
461
4 stars
190
3 stars
47
2 stars
20
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including unhelpful staff and lack of responsiveness to complaints.

Cleanliness Concerns

Several guests reported cleanliness issues, including mold in bathrooms and unpleasant odors in common areas.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, others were outdated and had maintenance issues.

Breakfast Experience

The breakfast buffet received mixed reviews, with some guests enjoying it while others found it overpriced or lacking in quality.

Location and Amenities

The hotel is praised for its convenient location and amenities, including a restaurant and proximity to shopping and dining options.
  • GF
    Greg Fogle
    Dec 20, 2025
    2.0
    NOBODY working the $12 breakfast buffet.
  • OR
    oscar Rosales
    Dec 19, 2025
    1.0
    Service is terrible
  • EK
    Ed Klavins
    Dec 12, 2025
    2.0
    It's a shame to rate this so low as I've stayed at many Hilton properties over the years (at one point I was Diamond Elite) and they're usually my go-to, but not this time. The major problem was water pressure - we were on the top floor and the water kind of fell out very gently. It was so bad that in the morning, I turned on the hot trickle in the sink and it literally took over 5 minutes to warm up. The shower was way worse and at one point, the water flow actually stopped! We used to have an old cabin on a lake in MN and when the pump was acting up that would happen to us, so I guess it did bring back some fond memories - ha! I told my wife and daughter to not even consider washing their hair as it would take them the rest of the day. I spoke to the manager (who did offer to send up maintenance), but then another employee told me a pump was out - what would maintenance have done? Why not just be honest about the situation? On a minor note, both our electronic and hard key card were both deactivated overnight - not a big deal, but I was told the system has been moody since the time change - wasn't that weeks ago? One more note and Hilton's seem to be plagued by this - the TV reception is terrible. Some channels can't lock on the signal so you end up choosing something based on what comes in. We weren't there long, so not a big deal, but frustrating nonetheless. I was told I'd be contacted by their management over the issues, but silence...... I did fill out their survey and got a boilerplate response, so I guess they're not too worried about it.
  • KK
    KarenH
    Nov 17, 2025
    5.0
    Modern hotel with very clean rooms and great bathrooms. Breakfast buffet served for $12.99 includes hot eggs, bacon and sausage, cheesy potatoes, and pancakes, as well as waffles, cereal, oatmeal, pastries and breads, yogurt, juice and coffee. Attached steak house for dinner. Location is near tons of shopping and easily accessible to I-435. We will return!
  • DP
    Dr. Brian Perkins
    Sep 13, 2025
    4.0
    I had a great stay here. They have very amenities and the rooms a cleans and quiet.
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Frequently Asked Questions About Hilton Garden Inn Olathe

What are the check-in and check-out times at Hilton Garden Inn Olathe?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does Hilton Garden Inn Olathe provide free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal on site.

Brand Certified Facts from Hilton Garden Inn Olathe

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