Business Details
About
HotelHilton
The Hilton Garden Inn Olathe, Kansas is conveniently located in the heart of Olathe, off I-35 and 119th street. This stylish, upscale, full-service, business hotel is near downtown Kansas City and the corporate office parks of Overland Park and Lenexa. As our guest you will enjoy the all the conveniences’ of staying at the premier hotel in Olathe. The Hilton Garden Inn is the preferred choice in Olathe among full-service hotels for business, leisure and conventions. Guests can relax and enjoy the nature inspired design with open areas, soft seating, cabana draperies, signature pendent lighting and lanterns.
Location
Hilton Garden Inn Olathe
12080 South Strang Line Road, Olathe, KS
66062, United States
Hours
Reviews
4.4
736 reviews
5 stars
460
4 stars
189
3 stars
47
2 stars
20
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and lack of assistance during stays.
Cleanliness Concerns
Several guests reported cleanliness issues, including mold, odors, and unclean bedding.
Room Quality
Feedback indicated that rooms were often outdated and in need of maintenance, with issues like poor water pressure and malfunctioning amenities.
Positive Staff Interactions
Despite some negative experiences, many guests praised the friendliness and helpfulness of the staff.
Location and Amenities
The hotel is well-located with easy access to restaurants and shopping, and guests appreciated the attached restaurant and bar.
- GFGreg FogleDec 20, 20252.0NOBODY working the $12 breakfast buffet.
- ORoscar RosalesDec 19, 20251.0Service is terrible
- EKEd KlavinsDec 12, 20252.0It's a shame to rate this so low as I've stayed at many Hilton properties over the years (at one point I was Diamond Elite) and they're usually my go-to, but not this time. The major problem was water pressure - we were on the top floor and the water kind of fell out very gently. It was so bad that in the morning, I turned on the hot trickle in the sink and it literally took over 5 minutes to warm up. The shower was way worse and at one point, the water flow actually stopped! We used to have an old cabin on a lake in MN and when the pump was acting up that would happen to us, so I guess it did bring back some fond memories - ha! I told my wife and daughter to not even consider washing their hair as it would take them the rest of the day. I spoke to the manager (who did offer to send up maintenance), but then another employee told me a pump was out - what would maintenance have done? Why not just be honest about the situation? On a minor note, both our electronic and hard key card were both deactivated overnight - not a big deal, but I was told the system has been moody since the time change - wasn't that weeks ago? One more note and Hilton's seem to be plagued by this - the TV reception is terrible. Some channels can't lock on the signal so you end up choosing something based on what comes in. We weren't there long, so not a big deal, but frustrating nonetheless. I was told I'd be contacted by their management over the issues, but silence...... I did fill out their survey and got a boilerplate response, so I guess they're not too worried about it.
- KKKarenHNov 17, 20255.0Modern hotel with very clean rooms and great bathrooms. Breakfast buffet served for $12.99 includes hot eggs, bacon and sausage, cheesy potatoes, and pancakes, as well as waffles, cereal, oatmeal, pastries and breads, yogurt, juice and coffee. Attached steak house for dinner. Location is near tons of shopping and easily accessible to I-435. We will return!
- JFJaron FundSep 25, 20255.0There is a free cancelation refund ask for Dwayne! They provide for all cancelations. Only if you are friendly without violence or weapons!
Frequently Asked Questions About Hilton Garden Inn Olathe
What are the check-in and check-out times at Hilton Garden Inn Olathe?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Olathe provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal on site.
Are pets allowed at Hilton Garden Inn Olathe?
Yes, pets including cats and dogs are welcome at the hotel.
What accessibility features does Hilton Garden Inn Olathe offer?
The hotel offers accessible parking, accessible elevator, and is mobility accessible.
Does Hilton Garden Inn Olathe have any on-site dining options?
Yes, the hotel has one restaurant, a bar, and offers room service with vegetarian and vegan meal options available.
What recreational facilities are available at the hotel?
Guests can enjoy a fitness center open for free, an indoor pool, and a hot tub.
Is parking available and free at Hilton Garden Inn Olathe?
Yes, self-parking is available at no cost to guests.
What nearby restaurants can guests visit around Hilton Garden Inn Olathe?
Nearby dining options include Machine Shed, Johnny's Italian Steakhouse, Joe's Kansas City Bar-B-Que, Panda Express, Buffalo Wild Wings, and Sake Lounge.
Are there other hotels close to Hilton Garden Inn Olathe for alternative accommodations?
Yes, nearby hotels include Heart Of America and Holiday Inn Express & Suites Olathe North.
What nearby attractions can guests explore during their stay at Hilton Garden Inn Olathe?
Guests can visit Cosmic Jump, an amusement park, and after dining enjoy drinks at nearby bars like Old Chicago Pizza & Taproom or The 180 Room which also offers event planning services.