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Candlewood Suites Olathe - Kansas City Area by IHG

4.2
(346 reviews)

Business Details

15490 South Rogers Road, Olathe, KS
66062, United States
(913) 768-8888
https://www.ihg.com/candlewood/hotels/us/en/olathe/mkcee/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Welcome to Candlewood Suites in Olathe, Kansas! Whether you're traveling for business or pleasure, our all suite hotel is the place for you. All of our apartment style suites come with fully equipped kitchens and signature amenities to make life on the road a little easier. We are only 30 minutes from Legends Outlet Mall, Sprint Center, Kaufman and Arrowhead Stadiums, and Downtown Kansas City. Located right off Highway 35, we are within minutes of The Mahaffe Stagecoach stop and Historic Farm, Garmin Headquarters, Intermodal in Edgerton KS , and The Ball Conference Center. Our free high speed internet keeps your work available anytime you need, or you can put the work down and relax with some iced tea in the gazebo. Cook up some good ol' KC style BBQ in our grill area/Gazebo and then work it off in our 24 Hour fitness center, or use your Key Card as a Free Pass to our Local YMCA. Make the Most of Your Stay at Candlewood Suites Olathe, Kansas. In your free time; see a live concert at Providence Medical Center Amphitheater, enjoy a day of shopping at The Great Mall of the Great Plains, or feel the NASCAR breeze at Kansas Speedway. Not only are we in a centralized location, you will be greeted every day with a smile from a staff that's ready to serve you 24 hours a day. No matter how long you're traveling, make Candlewood Suites Olathe your space to settle in.

Location

Candlewood Suites Olathe - Kansas City Area by IHG
15490 South Rogers Road, Olathe, KS
66062, United States

Hours

Reviews

4.2
346 reviews
5 stars
200
4 stars
82
3 stars
24
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Cary and Cindy.

Cleanliness

While some guests reported clean and well-maintained rooms, others noted issues with cleanliness, including sightings of roaches and unpleasant odors.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude interactions and mishandling of reservations.

Amenities and Facilities

Guests appreciated the kitchenette and laundry facilities, but many were disappointed by the lack of breakfast and pool options.

Overall Experience

The hotel received mixed reviews, with some guests expressing satisfaction with their stays while others reported significant issues that affected their experience.
  • MR
    mystery reviews
    Dec 31, 2025
    5.0
    I am a guest who overheard what happened with that lady’s husband. “Kerry” was extremely patient and respectful whereas the lady’s wife and the husband were extremely disrespectful and loud. I overheard the wife saying she works for candlewood as well and am appalled at the treatment she was giving to the staff. I am very impressed with how they stayed calm and respectful even when the TX employee was cussing them out and causing disorder. I will be giving the TX location a 1 star for how the staff member represented herself on the phone. All this for a pot/ frying pan!!! Those other people need to learn some manners. So amazed with our staff for how they handled that 👏
  • UB
    usa britlei25txt153z
    Dec 31, 2025
    1.0
    My husband moves military families state to state and the company he works for books his reservations for him. So he comes in with a cc authorization each time he stays with IHG. Very very rude staff. Her name is Kerry. He checked in 12/31/25. She spoke to him very condescending saying he’s reservation wasn’t paid which it was she never attempted to look for cc form! He was tired coming off the road driving 8 hours why as a diamond member does he have to deal with such incompetence!!! He felt profiled!!! Please retrain your staff!!! Absolutely ridiculous treatment!!
  • RB
    Ricky Bomer
    Oct 16, 2025
    5.0
    Very nice and clean with a friendly staff.
  • CW
    Cameron Welch
    Sep 17, 2025
    5.0
    This was a close and convenient location to everything I needed while staying in Olathe.
  • UW
    Ursa Wendal
    Aug 23, 2017
    5.0
    Super helpful staff. Great place to stay

Brand Certified Facts from Candlewood Suites Olathe - Kansas City Area by IHG

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